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Volume 27, Issue 4

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Press Releases

Press Releases (1456)

HENDERSON, Nev. -- 5000fish Inc., a leading provider of Business Intelligence (BI) software, today announced Yurbi
for ServiceNow as a Premium App to its Yurbi platform. Yurbi is an
out-of-the-box secure enterprise BI platform that allows organizations
to access, integrate, and deliver data from multiple systems securely to
the users who need it; real-time and without requiring scripting,
programming, data warehousing, or database expertise. The result is
providing decision-makers with the data they need, when they need it.

With Yurbi for ServiceNow, any organization can seamlessly connect their
ServiceNow data with data from other critical business applications with
no scripting, SQL query building, data warehousing, or programming
required. Included with the Premium App are 45 premium content reports
and dashboards designed specifically for ServiceNow. Yurbi for
ServiceNow also allows users to easily spot trends and perform data
discoveries among their service management data to improve their ITIL
and ITSM processes.

"We developed Yurbi for ServiceNow to allow customers of ServiceNow to
achieve a major business benefit," says David Ferguson, President and
CEO of 5000fish. "We regularly received feedback that customers needed
to do integrated data discovery and reports between their ServiceNow
data and the other business applications in their environment. Our Yurbi
for ServiceNow Premium App allows organizations to link their on-premise
and cloud-based data so users can easily spot trends, perform data
discoveries and create reports based on all their business applications
regardless of where their data reside, in the cloud or on-premise."

Yurbi for ServiceNow allows organizations to connect their ServiceNow
data with critical service management tools including: ERP, CRM, phone
systems, network management discovery, inventory, accounting and finance
systems, and other business applications. In addition to the Yurbi for
ServiceNow Premium App, Yurbi also offers Premium Apps for BMC^® ITSM,
CA^® Service Desk Manager, HP^® Service Manager, and FrontRange^® Heat

"As a former professional services consultant, I can attest to an
organization's need for Yurbi's Premium Apps," says Dennis Wark, Yurbi
Development Team Lead at 5000fish. "I've consulted with organizations
with these enterprise service desk solutions and would spend days and
weeks on-site providing them with technical expertise to connect their
data and create custom reports. It just made economical sense for us to
develop these Yurbi Premium Apps for organizations to get the data they
need from any database, when they need it, while saving them precious
time and money."

For organizations that are ready to try Yurbi for ServiceNow and other
Premium Apps and start optimizing all their business data applications,
whether they are in the cloud or on-premise, visit http://www.yurbi.com
<http://www.yurbi.com/> or email

PURVIS, Miss. – Elderly people, especially those with medical issues and limited mobility, can be especially vulnerable should a natural or manmade disaster strike.

Local, state and federal officials are urging all Americans, in particular the elderly, to review, update and rehearse their disaster plans.

Those living in a group setting, such as a nursing home or adult living facility, should speak with the administrator to learn about the specific disaster/evacuation plan for that facility.

There are three simple steps to disaster preparation: Make a kit, plan ahead and stay informed.

Your disaster emergency kit should include the supplies to last at least three days:

  • Water: at least one gallon per day per person for drinking and sanitation;
  • Food and utensils: foods that are ready to eat and not quickly perishable are ideal;
  • Blankets and extra clothing;
  • A first aid kit, including medical insurance and Medicaid cards;
  • A battery-powered  radio and/or a NOAA weather radio;
  • A flashlight with extra batteries;
  • Prescription medicines:  These should be rotated frequently and kept up to date;
  • Medical supplies: an extra pair of glasses, hearing-aid batteries and any other personally needed medical devices;
  • An emergency contact list: to reach family, friends and emergency numbers; and
  • Extra cash: access to banks and ATMs may be limited for a time.

Prepare your disaster action plan, review and practice it regularly. If you live alone, talk to your family or friends about preparing for emergencies, getting help in the event of an evacuation and dealing with the aftermath of a disaster. Create a network of neighbors, relatives, friends and co-workers who can help in an emergency. Discuss needs and make sure everyone knows how to operate necessary medical equipment.

Arrange for electronic payments of federal benefits or other retirement income. A disaster can disrupt mail service for days or even weeks. Switching to electronic payments also eliminates the risk of stolen checks. The federal government recommends two safer ways to get federal benefits:

  • Direct deposit to a checking or savings account is the best option for people with bank accounts. Federal benefit recipients can sign up by calling (800) 333-1795 or at www.godirect.org/.
  • The Direct Express® prepaid debit card is designed as a safe and easy alternative topaper checks for people who don't have a bank account. Sign up is easy – call toll-freeat (877) 212-9991 or sign up online at http://www.usdirectexpress.com/edcfdtclient/index.html

Disaster-assistance grants are not considered taxable income and will not affect eligibility for Social Security, Medicaid, welfare assistance, food stamps, Supplemental Security Income or Aid to Families with Dependent Children.

Learn about what kinds of disasters are most likely to occur in your area and how you will be notified. Find out if your area is served by emergency radio and TV broadcasts. Other emergency alert methods might include a special siren, an automated telephone call or even a visit from emergency workers.

Emergency plans are normally established by state and local governments. County emergency management offices can supply the appropriate information. The Mississippi Emergency Management Agency maintains a website with additional preparedness information at www.msema.org.

For more information on Mississippi’s disaster recovery, visit www.msema.org, www.fema.gov/disaster/4101 and www.fema.gov/blog.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

eBRP Solutions Network, Inc. (eBRP) has been named the winner of the Business Continuity Institute (BCI) North American “Business Continuity Provider of the Year (Product)” Award for 2013.  The awards were announced at the Disaster Recovery Journal Spring World Conference in Orlando, Florida on March 19th.

The award was given  to eBRP “for their eBRP Suite, which goes beyond your standard Business Continuity Management planning tool, providing additional tools for Incident Managers to support decision-making, communication and collaboration, including notification tools” according to the BCI.

“This award is the product of hard work by all of our employees,” said David Gray, an eBRP Director, “and the accumulated benefits of input from our customers – without which eBRP Suite would not be the award-winner it is today.”

This is the second consecutive year in which eBRP has won a BCI North American award.  eBRP was the winner of the “Business Continuity Management Planning Software of the Year” award in 2012.  That award category has since been discontinued. 

“We were very proud to win Software of the Year in 2012,” said Jim Mitchell, also an eBRP Director, “but this latest award is even more gratifying.  The competition for Product of the Year provided much stiffer competition; being named the winner was both surprising – and exceptionally gratifying.”

About eBRP Solutions

Founded in 2002, eBRP Solutions Network, Inc. offers an award-winning, web-based and fully integrated set of Business Continuity Management (BCM) software tools that address the entire BCM lifecycle.  eBRP’s flagship product – eBRP Suite- is used by companies and governments on 6 continents - including many members of the Fortune 100.  eBRP Suite is the only BCM Planning software that provides fully-integrated decision support for Incident Management.  For more information, contact info@eBRP.net, call 888-480-eBRP (3477), or follow eBRP on LinkedIn http://ow.ly/jfD0A


CAMPBELL, CA – NAKIVO Inc., #1 VM data protection software provider, has announced today that it has released NAKIVO Backup & Replication v3.0 with support for file recovery from local and cloud based VM backups, single click integration with Amazon cloud, and advanced reporting.

Downloading an entire backup from the cloud to recover just a few critical files can consume an unacceptable amount of time. However, with NAKIVO Backup & Replication v3.0, files can be instantly accessed and restored from any VM backup, regardless whether it’s a few feet or few thousand miles away, enabling rapid operational recovery from anywhere, including backups stored in remote public clouds.

While NAKIVO Backup & Replication has long supported manual integration with Amazon, Azure, Dropbox, Google, and Rackspace public clouds, new automated single-click integration is now available for Amazon. NAKIVO Backup & Replication can be automatically integrated with Amazon cloud in under ten minutes, complete a 2GB VM backup to Amazon in just five minutes, and recover files from a VM backup at Amazon in less than one minute. Backups sent to Amazon are secured with 256-bit encryption in flight and at rest.

NAKIVO Backup & Replication v3.0 provides VM backup, replication and recovery reporting on any job, group of jobs, or all defined jobs. Additionally, reports can be scheduled, automatically generated and sent via email.

In addition new features, NAKIVO Backup & Replication v3.0 offers a complete data protection feature set for virtualized environments, including Web 2.0 UI, local and offsite VM backup and replication, support for live applications & databases (Microsoft Active Directory, Microsoft Exchange, Microsoft SQL, Oracle, etc.), deduplication, compression, and encryption.

“Backup speed is important, but recovery speed is even more important. With NAKIVO Backup & Replication, VM and file recovery is 60X faster than our previous backup solution,” said Milko Mihov, IT manager of GRW Engineering. “NAKVIO enables us to now have greater overall uptime while also protecting our VMs more frequently to meet shorter recovery point objectives.”

“NAKIVO with its 3.0 release hits an important milestone in cloud integrated VM data protection by providing Amazon EC2 integration and an often overlooked capability of file level recovery from cloud stored backups,” said George Crump, Chief Steward of Storage Switzerland. “This further enables SMB data centers to minimize their onsite storage investment and fully leverage the cloud.”

“NAKIVO Backup & Replication v2 was great however they have included file level restoration in v3. Finally we have a VM backup and replication rival to the legacy VM backup vendors which shares the most of the feature set but for a fraction of the cost!” said Rob Jennings, Technical Services Manager of Ancar B Technologies, Ltd.

“NAKIVO is addressing the growing trend and challenges facing IT professionals to protect their virtualized data locally while also leveraging public clouds for offsite disaster recovery,” said Bruce Talley, CEO and co-founder of NAKIVO. “Last year we were excited to be the first to market with a completely integrated solution for protecting virtualized data with VM backups locally, offsite, and in public clouds. This release expands on that lead, with additional functionality addressing the recovery challenges facing our rapidly expanding customer base.”

Pricing & Availability

NAKIVO Backup & Replication is priced at roughly 50% of what other vendors charge and delivers the industry’s lowest TCO. NAKIVO Backup & Replication comes in two editions that have the same feature set:

The Essentials Edition works only with VMware vSphere Essentials and Essentials+ and costs $199 (€169, //mike%40drj%2Ecom@secure.emailsrvr.com:993/fetch%3EUID%3E.INBOX.Staff%3E3671?part=1.2.2" height="12" align="bottom" border="0" hspace="0" width="16">149) per socket.

The Pro Edition works with VMware vSphere Standard, Enterprise, and Enterprise+ and costs $399 (€329, //mike%40drj%2Ecom@secure.emailsrvr.com:993/fetch%3EUID%3E.INBOX.Staff%3E3671?part=1.2.2" height="12" align="bottom" border="0" hspace="0" width="16">269) per socket.

NAKIVO Backup & Replication v3.0 is available now. Download a free 30 day trial here http://www.nakivo.com/en/VMware-Backup-Free-Trial.htm



Headquartered in Silicon Valley, California NAKIVO is a privately-held company that develops and markets a line of next generation data protection products for VMware virtualized environments with live applications & databases  including Microsoft Active Directory, Microsoft Exchange, Microsoft SQL, and Oracle. NAKIVO provides the most intuitive, fast, and affordable VM backup and replication solution enabling SMBs to protect, encrypt, compress and de-duplicate data both onsite with local storage and offsite with public clouds. NAKIVO is focused on customer feedback and innovation to deliver the most advanced technology for reducing customer VM recovery time objectives (RTO) and recovery point objectives (RPO), while also delivering the most cost effective VM backup to cloud solution with support for leading storage cloud providers including Amazon and Dropbox. For more information, please visit: www.nakivo.com.


Greenwood Village, Colo. – 3t Systems, a complete IT services company specializing in the healthcare market (www.3tSystems.com) and Tegile Systems (www.tegile.com), a leading provider of hybrid storage arrays for virtualized server and desktop environments, today announced that they are partnering to offer Tegile’s Zebi arrays as part of the 3t Systems’ Dynamic Clinician WorkflowTM , allowing customers to cut storage expenditures in half, triple performance, and easily manage storage without adding staff.

Tegile storage arrays are now among the solutions and applications from world-class technology providers, including Citrix (www.citrix.com) , Cisco (www.cisco.com)  and Dell Wyse (www.wyse.com), offered by 3t Systems for seamless workflow delivery.  The advantages of this solution suite for clients include lower costs, unmatched depth of expertise with extensive certifications, faster implementation of proven technology and standardized methodologies with a proven track record.

“Our Zebi arrays provide excellent performance, are extremely flexible and optimize the use of SSD and HDD to enhance IO for throughput performance while maintaining a very aggressive price per gigabyte,” said Rob Commins, vice president of marketing, Tegile Systems. “We are enabling customers to significantly improve their legacy storage environments and better meet the new demands imposed by virtual environments and we are pleased to partner with 3t Systems to provide these unique offerings to their customers.”

With this agreement, 3t Systems becomes the latest member of the Tegile Channel Partner Program, providing the IT and cloud services company with the tools, training and educational resources needed to offer top-level service and expertise to customers, thereby maximizing margins.
“We are extremely pleased to formally begin our partnership with Tegile,” stated Ciaran Dwyer, CEO of 3t Systems.  “This relationship leverages secure, stable data storage and protection for our clients.”

About 3t Systems:
3t Systems is a complete IT services company, which includes Consulting, Managed Services and Cloud Hosting.  3t Systems can manage all aspects of IT to provide clients the Freedom to Focus on building their business.  Delivering these services is a team of accredited consultants, experienced project managers and dedicated client support teams with expertise in Collaboration, Managed Services, Cloud and Virtualization technologies.  It’s this level of expertise and passion for innovation that enables 3t Systems to consistently deliver unsurpassed and measurable results.  Discover what 3t Systems Freedom to Focus approach can do at www.3tSystems.com or follow @3tSystemsIT on Twitter.

About Tegile Systems
Tegile Systems is pioneering a new generation of award-winning*, enterprise storage arrays that balance performance, capacity, features and price for virtualization, file services and database applications. With Tegile’s Zebi line of hybrid storage arrays, the company is redefining the traditional approach to storage by providing a family of arrays that is significantly faster than all hard disk-based arrays and significantly less expensive than all solid state disk-based arrays.

Tegile’s patent-pending MASS technology accelerates the Zebi’s performance and enables on-the-fly de-duplication and compression of data so each Zebi has a usable capacity far greater than its raw capacity. Tegile’s award-winning technology solutions enable customers to better address the requirements of server virtualization, virtual desktop integration and database integration than other offerings. Featuring both NAS and SAN connectivity, Tegile arrays are easy-to-use, fully redundant, and highly scalable. They come complete with built-in auto-snapshot, auto-replication, near-instant recovery, onsite or offsite failover, and virtualization management features. Additional information is available at www.tegile.com. Follow Tegile on Twitter @tegile.

Dallas – DataBank Holdings, Ltd., a leading custom data center and colocation provider based in Dallas, announced today, the company will be hosting an Open House event on March 28th at their newest data center facility located in the Dallas suburb of Richardson, TX.  The event will highlight DataBank’s latest facility, the highest quality Multi-Tenant Data Center (MTDC) available in the DFW marketplace


Completed in February, the site has undergone a rigorous commissioning and coordination process to ensure the entire infrastructure operates at the highest levels of efficiency and redundancy.  Customer deployments have already begun within the new facility, and private tours for prospective clients that require a zero-downtime solution for their critical IT infrastructure can be arranged by appointment. 


DataBank already delivers over 130,000 square feet of usable data center space across six data centers in their Downtown Dallas location, which is also the site of the company’s headquarters.  Housed within the ultra-secure former Federal Reserve Bank of Dallas, DataBank clients have direct connections to over 27 independent network providers on-site.  Leveraging this access, DataBank has deployed a new 4-node redundant fiber ring which interconnects both the Downtown Dallas facility and the new North Dallas facility as well as the Carrier-Hotels at 2323 Bryan & 1950 Stemmons.  This will boost carrier access at both DataBank facility sites to over one-hundred diverse providers via a simple cross-connect. 


The North Dallas facility has been designed around four 10,000+ square foot raised floor ‘Pod’ deployments.  This configuration enables DataBank to deliver the company’s premium build-to-suit customized space options which can be individually designed to meet a customer’s specific regulatory requirements. 

The facility is anchored by 20MW utility power (configured in dual 10MW feeds), delivering DataBank’s true 2N A/B power which allows for a 100% uptime platform for critical infrastructure and applications.  In addition to robust power, DataBank has also deployed a highly-efficient redundant-loop chilled water system and high-efficiency perimeter cooling units.   

“DataBank is thrilled to open the doors to this market’s top colocation facility”, said Jerry Blair, DataBank Founder & VP of Sales.  “This is one of the highest quality MTDC facilities ever opened in the region, which has had a growing demand for higher-class data center space in the last few years.”  Blair continued, “Enterprise users, MSPs, cloud providers, financial and healthcare, just to name a few…are key industries that will be able to take advantage of and benefit from the enhanced service levels we can provide.”

To find out additional details and register for the open house event please go to www.databank.com/openhouse.  To learn more about DataBank, or schedule your own private tour, please visit the company website at www.databank.com  for additional information.


Lombard, Ill.  - -  As part of ICOR's alliance with the BCI, ICOR members have access the Business Continuity Institute (BCI) 2013 Good Practice Guidelines (GPG) as part of their ICOR membership. 

Download the 2013 GPG.  (note:  The ICOR Library uses your email as your login and the password you created or the one ICOR randomly provided to you.)  If you are a new member as of DRJ Springworld, you will receive your member login and password this week.

In addition, ICOR's Business Continuity Management education programs:  BCM 2000 and BCM 4000 now include the 2013 GPG body of knowledge.

Not an ICOR member?  Join today!

The Business Continuity Institute (BCI) released its latest edition of the Good Practice Guidelines on March 18, 2013. The Good Practice Guidelines (GPG) are the independent body of knowledge for good Business Continuity practice worldwide.  

GPG 2013//mike%40drj%2Ecom@secure.emailsrvr.com:993/fetch%3EUID%3E.INBOX.Staff%3E3664?part=1.2.2&filename=ACCOUNT.IMAGE.208" height="280" border="0" width="206">
FREE to ICOR Members

The GPG has undergone a thorough revision to ensure that the 2013 edition represents and includes current global thinking in good Business Continuity (BC) practice and includes terminology from ISO 22301:2012, the International Standard for Business Continuity management systems.

The real value of the GPG to BC professionals is that it considers not just the 'what' to do but also the 'why', 'how' and 'when' of practices written by real-world experts.

The GPG 2013 has been subject to a stringent quality assurance process to ensure it continues to drive the highest standards in BC and draws upon the considerable academic, technical and practical experiences and expertise of BC professionals from across the BCI's global Statutory membership.

Lyndon Bird, FBCI, and Technical Director at the BCI:
"In today's volatile economic, political and social environment, Business Continuity is becoming increasingly relevant to organizations all around the world. The GPG underpins good BC practice and provides organizations with tested and proven guidance, to drive and improve organizational resilience."

In addition to providing a robust and proven guide to all BC professionals, the GPG serves as a recognised industry benchmark against which BC professionals can be effectively measured and their professional and technical competency examined.

Practical knowledge of the GPG underpins the BCI Statutory membership application process that requires its members to demonstrate competency across all six of the GPG's Professional Practices at a Management and Technical level. These include Policy and Programme Management; Analysis; Design; Implementation; Validation and Embedding Business Continuity. Together these Practices make up the Business Continuity Management (BCM) Lifecycle, which is central to good BC practice and ensures the success of any BCM Programme and its continued value to the organization.

All BCI Certification Training, which is based on the GPG, including the Certificate of the BCI Examination (CBCI), which tests a candidate's knowledge of the Good Practice Guidelines and is one of the entry points to BCI Statutory membership, are also being reviewed and revised by the BCI's Technical Team to ensure full alignment to the new GPG.


About the Business Continuity Institute

Based in Caversham, United Kingdom, the Business Continuity Institute (BCI) was established in 1994 to promote the art and science of business continuity and is the world's leading institute for Business Continuity.

The BCI is a global membership and certifying organization for business continuity professionals. It offers a wide range of resources for business professionals concerned with raising levels of resilience within their organization or considering a career in business continuity.  With members in more than 100 countries in an estimated 3,000 organizations in private, public and third sectors worldwide, the BCI truly is the world's leading institute for business continuity.

The BCI seeks to promote and facilitate the adoption of good business continuity practice worldwide by:

  • Raising standards in business continuity
  • Undertaking industry research
  • Driving thought leadership in business continuity
  • Facilitating the sharing of best practice in business continuity
  • Training and certifying professionals
  • Raising the value of the profession
  • Developing the business case for business continuity


(Las Vegas)– Cobalt Data Centers, a provider of high density colocation and trusted virtual data center solutions, announced today the completion of both a SOC 1 (SSAE 16) Type I audit and a SOC 2 Type I audit.

“As a leading carrier-neutral data center in Nevada, Cobalt Data Centers remains committed to the highest levels of compliance, including a thorough examination of controls and procedures,” said Mike Ballard, chief executive officer of Cobalt Data Centers. “These audit reports provide our customers a high level of confidence that extensive controls, processes and protocols, pursuant to both SOC 1 (SSAE 16) and SOC 2 audit frameworks, are in place and maintained to help ensure their mission critical assets, systems and resources are protected."

An SOC 1 audit, prepared in accordance with Statement on Standards for Attestation Engagements (SSAE) No. 16, Reporting on Controls at a Service Organization, is specifically intended to meet the needs of customers and their auditors as they evaluate the effect of the controls at the service organization relevant to customer’s financial reporting. As Cobalt Data Centers hosts systems relevant to customer’s financial reporting, an SOC 1 (SSAE 16) audit is required by most Cobalt customers.

An SOC 2 audit, prepared under AT Section 101, Attest Engagement (AICPA, Professional Standards), follows a predefined, rigorous framework to report on the controls of service organizations, including data center providers, including the design and effectiveness of policies, communications, procedures and monitoring based on detailed criteria.

Extensive Type I audits provide independent third party verification by a licensed audit firm as to whether the controls and safeguards maintained by the service organization are operating effectively over a significant period of time.

"As the newest data center provider in Nevada, and in light of our commitment to innovation, advancement and transparency, we are early adopters of undertaking annual SOC 1 and SOC 2 audits,” said Joseph Gallagher, chief financial officer for Cobalt Data Centers. “These audits are also a benefit to our customers and their auditors. With the retirement of SAS 70 in 2011, many customers, including publicly traded entities, require a SOC 1 (SSAE 16) audit as part of their own audit process. At the same time, SOC 2 audits benefit customers by providing detailed validation of our controls and procedures.”

These SSAE 16 audits were conducted by A-lign CPAs. Florida-based A-lign CPAs provides risk advisory and regulatory compliance services to companies world-wide. Their team of audit professionals has world-renowned experience in providing SSAE attestation services. They have held key positions with global accounting firms, and have completed hundreds of financial audits, SAS 70/SSAE 16 audits and other attestation services.

About Cobalt Data Centers

Cobalt Data Centers is a data center development and operating company based in Las Vegas.  Cobalt Data Centers specializes in secure, high‐density, network‐rich collocation delivered with exceptional customer service. It is centrally located in a city and region known for having an extremely low instance of natural catastrophes and extremely high connectivity. Its executives are experienced in all aspects of data center construction and management. For more information, visit www.cobaltdatacenters.com.         

San Ramon, CA xMatters, inc., the relevance engine company, today announced enhancements to its mobile capabilities for business continuity and IT management communications. The company’s new Android and enhanced iOS applications build on the recent acquisition of the Bamboo mobile incident management application to further solidify xMatters’ position as the leader in mobile IT and business continuity communications.

“The reality of the evolving workplace is that employees are more dispersed than ever and increasingly relying on mobile devices for business communication,” said Troy McAlpin, CEO, xMatters. “When it comes to critical communications in the enterprise – for IT alerts or emergency notifications – people need to be able to access and initiate plans from their mobile devices so they can work toward resolution without having to be in front of a computer.”

With xMatters’ smartphone applications, companies can use push notifications to deliver critical information and communication plans to the right employees at the right time. As a result, people can initiate remediation efforts from virtually anywhere. Combined with Bamboo’s ability to publish incident management plans to smartphones for offline access, xMatters’ comprehensive mobile business continuity and IT notification solution now enables workers to drive resolution processes forward through mobile devices.

“While the freedom that mobile technologies afford us has changed the way we work, it has the potential to create problems when things go wrong. Because of this, we think it’s imperative that companies have mobile strategies for initiating notifications during unexpected events, said Doug Peete, VP product management, xMatters. “Enabling critical communications and incident management on-the-go ensures timely and appropriate responses should a company need to reach its employees or customers in the event of a crisis or IT failure. Our latest mobile applications ensure the most efficient resolution of any issue that may occur by tying into our enterprise communications platform, and integrating seamlessly with IT management products and business continuity systems.”

xMatters’ mobile application feature set now includes:

  • Access to communications plans and instructions via smartphones even when offline
  • Ability to initiate communications plans from anywhere, enabling users to simply “push a button” when an emergency happens
  • Attach images from smartphone cameras to notifications so real-time updates on emergencies can be documented
  • Use push notifications to deliver plans, instructions and tasks to drive remediation efforts - a clear cost advantage when compared to more common SMS messages
  • Locate team members using GPS and maps to facilitate response orchestration
  • Start conference bridges instantly to facilitate team collaboration

xMatters’ new Android application and updated iOS application are now publicly available through Google Play and the Apple App Store. For more information, visit www.xmatters.com.

COLUMBUS, Ohio – Coming out of a winter marked by extreme weather events, Emerson Network Power, a business of Emerson and a global leader in maximizing availability, capacity, and efficiency of critical infrastructure, today shared six tips to help technology-dependent hospitals provide uninterrupted service during extended outages.


“Technology adoption often requires a re-evaluation of business continuity systems and practices,” said Bhavesh Patel, director of marketing at Emerson Network Power’s ASCO Power business. “We continue to see examples of facilities that are up to code but could not maintain service during extended outages. Hospitals must adapt their business continuity plans so that the technology they have become dependent on doesn’t cripple them during an outage.”


Here are six ways hospitals can adapt their business continuity plans to current technology and expectations:

  1. 1.Redefine business critical.
    Backup power systems have been extended to protect operating rooms and other critical facilities, allowing them to continue to function during outages. But hospitals also need to be able to accept patients during extreme weather events. Will parking lots and other exterior lighting be working? What about food services? In an extended outage just about every hospital system becomes critical.
  2. 2.Know your dependencies.
    Many hospitals are turning to cloud-based services for data storage or application delivery. Not all cloud providers have the same high-availability infrastructure or business continuity plans. Your cloud providers are an extension of your IT department; their business continuity plans are your business continuity plans.


  1. 3.Expect the worst.


  1. 4.Reexamine how long backup systems need to support the business.
    Hurricane Sandy demonstrates the need for healthcare facilities to be able to operate for days without power. Keeping food services and other support systems functioning is part of the solution. Another consideration is generator fuel. Not only do you need an ample reserve, you have to be sure you can access it during a disaster.
  2. 5.Don’t cannibalize backup systems to support growth.
    Many hospital data centers are now bursting with an influx of patient and imaging data, often consuming more power than may have been projected just two years ago. Has the backup power system kept pace or have “less critical” systems, such as lighting and cooling, been sacrificed to support growth? Backup power must be scalable enough to keep pace with expected growth while maintaining protection to all essential systems. Knowing what facility applications are aligned to which backup power system helps management prioritize in the event that they need to shed loads during a prolonged outage.
  3. 6.Your backup may need a backup.
    You won’t find a major financial institution that doesn’t employ redundancy in its backup systems. This same philosophy needs to extend to healthcare. Backup power systems protecting business-critical systems should employ some degree of redundancy so that the failure of one backup unit does not bring down the protected system.


For more information on Emerson Network Power products and solutions that support business continuity, visit www.EmersonNetworkPower.com.