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Volume 27, Issue 4

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Press Releases

Press Releases (1456)

Roanoke, VA -- Valcom, Inc. is pleased to announce that their Elaunch IP Mass Notification Systems supports Inova Solutions OnAlert textual LED displays.

John Mason, President of Valcom said: "Valcom is pleased to support Inova, the innovative and leading provider of IP PoE-based LED displays for the Mass Notification market. Now Valcom customers can incorporate Inova OnAlert LED displays with Valcom Mass Notification Systems for easy "plug and visually page" interoperability."

Inova OnAlert LED displays provide highly visible textual information that can be communicated instantly and directly from an infrastructure or enterprise application-based emergency notification system, providing vital instructions during an emergency. OnAlert LED displays deliver preprogrammed, targeted and first responder messages to provide an additional mode of communication ensuring students, faculty and employees are aware of an emergency or crisis and how to proceed to safety. OnAlert LED displays also provide assistance for the hearing impaired and in areas with high noise levels or poor acoustics, and where gaps in wireless network coverage may exist.

Pete Sisti, CEO of Inova Solutions said: "We see Valcom as a leader in the mass notification market and welcome them as a technology partner. We look forward to supporting their mission to deliver holistic, multi-modal solutions to the market and are excited to be included as an integral part of their solution."

About Valcom:

Valcom IP Mass Notification Systems allow highly reliable voice and visual alerting systems to be deployed over existing network infrastructure. Valcom IP Mass Notification Systems have been installed in many large corporations, Universities, Schools, State and Local governments, military facilities and small companies. To learn more, please visit www.valcom.com

COLUMBUS, Ohio – Emerson Network Power, a business of Emerson (NYSE:EMR) and a global leader in protecting and optimizing critical infrastructure for both IT and telecommunications, is uniquely positioned to understand the increasing convergence of voice and data. Leveraging that unique breadth of capabilities and expertise, the company today released an infographic that illustrates just how rapidly convergence is happening and what it means for consumers and providers.

“The speed of the mobile revolution has been relatively well documented, but it isn’t until you stop and look at the data that you really understand what has happened over the last decade,” said Scott Barbour, executive vice president, Emerson, and business leader of Emerson Network Power. “The distinction between voice and data is evaporating, and this infographic illustrates not only how quickly it has happened, but what it means for providers and their customers.”

Some of the facts explored in the infographic:

It’s a wireless world

The world is more connected than it has ever been. The advent of the smart phone has fundamentally changed the way consumers access information. For example, in 2007, before the introduction of the smart phone, consumers purchased almost 300 million PCs. In 2011, that number was 350 million—but it was surpassed by the 360 million smart phones purchased that year.

We can’t sit still

Consumers aren’t just buying mobile devices, they’re using them—in huge numbers. In 2007, about 1.1 billion people accessed the internet from PCs and about 400 million from mobile devices. That gap will disappear this year, and by 2015 mobile access will outpace PC access by about 300 million users. About 33 percent of Facebook’s traffic came from mobile devices last year, up from just 5 percent in 2008.

Providers racing to keep up

The change in behavior isn’t as simple as selling more smart phones; the requirements of the network are drastically changing. The infrastructure that supports a 15-minute, 4-megabyte phone call is drastically different than the one that supports a 15-minute, 150 gigabyte, high-definition video. 4G download speeds can be anywhere from 4 to 10 times faster than 3G while reducing the cost per bit to providers by as much as 80 percent.

To view the full infographic, visit the Emerson Network Power newsroom. For more information on Emerson Network Power products and solutions to support telecommunications networks and the data center, visit www.EmersonNetworkPower.com.

Dell Ventures leads syndicate of investors to promote an award-winning enterprise solid-state storage systems provider

SAN JOSE, Calif. – Skyera today announced it has closed $51.6 million in financing led by Dell Ventures, with participation from other strategic investors.  Skyera, backed by key technology and financial partnerships, is positioned at the forefront of the hyper-growth solid-state storage sector.  The syndicate of strategic investors provides Skyera with its second round of institutional capital.

Skyera is a disruptive provider of enterprise solid-state storage systems designed to enable a large class of applications with extraordinarily fast performance, exceptionally lower power consumption, high density, and cost effectiveness relative to existing enterprise storage systems.  Solid-state storage, with its exceptional speed and performance, has the potential to be an enabling technology for next-generation enterprise computing to support the Cloud, Big Data, increased mobility and social networking.

The investment will be used to accelerate the integration of the latest-generation flash technology and drive broader adoption of Skyera’s enterprise solid-state storage solutions.  The general availability of Skyera’s skyHawk series of enterprise solid-state storage systems will mark the first time that the most advanced latest generation 19/20 nanometer solid-state technology can be used as a direct replacement for traditional enterprise hard disk-based systems, with a system price of less than $3 per gigabyte.  Data compression and deduplication can bring the effective price to as low as $1 per gigabyte.

“We view the investment in Skyera as a validation of the disruptiveness of the technology we are bringing to enterprise organizations seeking to take advantage of both the technical and cost benefits of the latest generation of flash,” said Dr. Radoslav Danilak, Founder and CEO of Skyera.  “Moreover, Dell and the investment syndicate bring deep knowledge of the storage sector that will be beneficial to Skyera as we take our next steps.”

“Skyera offers innovative technology that is breaking new ground in enterprise solid-state storage systems, including controllers, memory and software,” said Marius Haas, President, Enterprise Solutions Group for Dell.  “Dell continues to expand its growing enterprise systems portfolio to help our customers do more.  We are focused on changing the economics of storage and other systems for our customers by bringing high-end enterprise features to the broad mid-market and solving enterprise problems at a mid-range price point,” he continued.

“We see solid-state technology as a game changer and one of several fertile areas for investment,” said Jim Lussier, Managing Director of Dell Ventures.  “The investment in Skyera is one example of how we are deploying our Fluid Data Storage Fund to target areas critical to the evolution of storage, and how our venture investing activity supports Dell’s innovation strategy and helps strengthen our enterprise solutions capabilities.”

According to Gartner Research , “The SSD appliance market, while nascent, is emerging as a compelling solution to deliver high performance with ultra-low latency, which is particularly attractive today in database/data warehousing, virtual desktop, high-performance computing and cloud storage environments.  While cost-effective flash-based hardware is essential, vendors most poised for success must possess a thorough optimization of data management software specific to the characteristics of flash memory to best exploit a market projected to grow from $393 million in 2012 to nearly $4.2 billion in 2016.

Follow Skyera:   




About Skyera

Skyera Inc. is a disruptive provider of enterprise solid-state storage systems designed to enable a large class of applications with extraordinarily high performance, exceptionally lower power consumption and cost effectiveness relative to existing enterprise storage systems.  Founded by the executives who previously developed the world's most-advanced flash memory controller, Skyera is backed by key technology and financial partnerships designed to position it at the forefront of the hyper growth in the solid-state storage sector.  The company was chosen by Flash Memory Summit as a Best of Show award winner for 2012 in the category of Most Innovative Flash Memory Enterprise Business Application.  For more information about the company, visit skyera.com.

TORONTO, ON – BLACKIRON Data, a wholly owned subsidiary of PTGi (Primus Telecommunications Group, Incorporated) (NYSE: PTGI), is the first data centre provider in Canada to utilize the industry’s most efficient room-based data centre cooling system, Emerson Network Power’s Liebert® DSE. BLACKIRON Data partnered with Emerson Network Power to select and install the technology at their new Toronto DC3 site, Canada’s first Tier III design and construction-certified data centre facility.

“We had three objectives in building our newest data centre in Toronto – make it environmentally friendly, attain third-party certifications and guarantee 100 percent availability for our customers,” said Ron Ethier, Vice President, Data Centres and Operations, BLACKIRON Data. “The Liebert DSE allows us to meet all three of our objectives. The system leverages Toronto’s cool temperatures for optimum efficiency and energy use without sacrificing performance or disrupting our availability guarantee for customers. Utilizing this new precision cooling technology was one of the key elements to the Toronto data centre successfully achieving Uptime Institute and LEED certifications.”

BLACKIRON Data’s Toronto DC3 facility uses multiple 40-ton Liebert DSE cooling systems to regulate cooling in the 50,000-square-foot data centre, with power density at 15kW per rack. Each system features variable speed fans, staged evaporator coils, tandem Copeland Scroll™ Digital compressors and innovative pumped refrigerant economizers to ensure highly efficient and effective cooling, no matter the season.

With the environment in mind, an important element of the design and build of DC3 was to avoid the waste water often associated with water-cooled chillers. BLACKIRON insisted on using cooling technology that did not use water, a configuration that benefits both the environment and customers. The installation of this system has allowed BLACKIRON to save up to 100 million litres of water waste a year, as traditionally associated with operating a data centre of similar size.

Liebert Econophase™, the industry’s first pumped refrigerant economizer, leverages cold outside air to cool the refrigerant used in the Liebert DSE system, reducing or eliminating compressor operation. This system provides cooling within the data centre, allowing BLACKIRON to cool a large space without chiller plants and chilled water. With Toronto’s cool temperatures, this translates into free cooling more than 75 percent of the year, allowing BLACKIRON to significantly lower power usage and energy expenses. During the summer, the Liebert DSE utilizes the most efficient variable capacity compressors for operation.

“We are well-positioned to help customers solve their unique challenges through our innovative products and solutions, our expertise in end-to-end data center controls and our service,” said Steve Madara, vice president, global cooling, Emerson Network Power. “Our team was thrilled to deliver an integrated system that has enabled BLACKIRON Data to use water-saving refrigerant-based economizers for such a large portion of the year, helping them to realize a great amount of energy and financial savings.”

Since opening its doors in September 2012, BLACKIRONs Toronto data centre has seen maximized energy efficiency and offers superior performance and availability for its customers. With a 100 percent availability guarantee and aggressively reducing power consumption and related energy costs, BLACKIRON Data has raised the bar for data centres across the continent.


BLACKIRON Data ULC is an innovator in data centre, cloud and managed services technology, providing a singular focus to ensuring the most robust and bullet-proof IT infrastructure to meet the needs of business. With eight owned and managed state-of-the-art, and highly reliable data centres, including Canada’s firstTier III design and construction certified facility, and the vast array of fully audited operational, facility, and environmental certifications, BLACKIRON Data is the most certified data centre services company in Canada. BLACKIRON Data is a division of Primus Telecommunications Canada Inc., a subsidiary of PTGi. Visit blackirondata.com for more information.



PTGi (Primus Telecommunications Group, Incorporated) is a leading provider of advanced communication solutions, including, traditional and IP voice, data, mobile services, broadband Internet, collocation, hosting, and outsourced managed services to business and residential customers in the United States and Canada. PTGi is also one of the leading international wholesale service providers to fixed and mobile network operators worldwide. PTGi owns and operates its own global network of next-generation IP soft switches, media gateways, hosted IP/SIP platforms, broadband infrastructure, fiber capacity, and data centers located in Canada. Founded in 1994, PTGi is headquartered in McLean, Virginia.

About Emerson Network Power

Emerson Network Power, a business of Emerson, delivers software, hardware, and services that maximize availability, capacity, and efficiency for data centers and healthcare and industrial facilities.  A trusted industry leader in smart infrastructure technologies, Emerson Network Power provides innovative data center infrastructure management solutions that bridge the gap between IT and facility management and deliver efficiency and uncompromised availability regardless of capacity demands.  Our solutions are supported globally by local Emerson Network Power service technicians.  Learn more about Emerson Network Power products and services at www.EmersonNetworkPower.com.

About Emerson

Emerson, based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world.  The company is comprised of five business segments:  Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions.  Sales in fiscal 2012 were $24.4 billion.  For more information, visit www.Emerson.com.

ATLANTA -- CloudeAssurance, Inc. – an eFortresses Company last month released its first Cloud Security Benchmark: Top 10 CSPs and added this report to its cloud security rating system platform: CloudeAssurance. This platform enables safe and secure adoption of Cloud Computing!

In response to customer demand and in the spirit of President Obama's recently signed Cybersecurity Executive order that outlines the critical nature of the cyber infrastructure of the United States and sets forth provisions for improving the protections of this infrastructure, using the CloudeAssurance platform, critical infrastructure owners and operators are now able to quantitatively assess risks associated with their use of different cloud computing services.

CloudeAssurance 1.2 is designed for global enterprise and government customers, cloud brokerages, cloud auditors and cloud service providers that want to differentiate themselves by providing higher levels of security assurance and transparency to their customers and stakeholders.

With the global cloud services revenue projected to reach $148.8 billion by 2014 and $241 billion by 2020, Information Security can either become a nightmare or an enabler for cloud adoption, particularly with recent increases in highly publicized cloud security breaches.

CloudeAssurance SaaS platform is the industry's first truly risk-intelligent rating, continuous education and continuous monitoring system assuring cloud service provider's cloud security and governance, risk and compliance. CloudeAssurance protects customers by measuring cloud service providers' ability to securely deliver services in accordance with industry best practices, standards, and regulatory compliance.

"Our research team undertook this independent study aimed at assessing the overall security posture of some of these CSPs. The goal of the study is to rank the Top 10 CSPs using the CloudeAssurance platform to assess their security posture, leveraging information that these CSPs themselves have made publicly available in relation to their cloud security," explained Taiye Lambo, Founder of CloudeAssurance, Inc.

About eFortresses, Inc. and CloudeAssurance, Inc.

eFortresses, Inc. is an 11-year-old Cyber Security and Compliance Solutions company with a focus on cloud computing security. We help our customers to stay out of the headline news due to a security breach or data loss that could result in major financial losses and reputational loss. Our mission is to provide clients with the knowledge and expertise to make informed decisions regarding exposure to regulatory non-compliance and potential theft or compromise of information assets.

We focus on quickly identifying risks and crafting remedial solutions that provide tangible value, reduction in costs, and return on investment (ROI).

CloudeAssurance, Inc. is the software division of eFortresses, Inc. focused on Cloud Security Scoring through a Software-as-a-Service (SaaS) licensing and delivery model.

To access this independent study from the Library section of the platform, Sign Up for a CloudeAssurance FREE Trial from www.CloudeAssurance.com.

RED BANK, N.J. -- A new website has been launched that provides a public platform for policyholders who have had a negative experience during the process of an insurance claim. The site, InsuranceComplaint.com compiles statistical data on insurance complaints while providing an open forum for individuals wishing to share their claims experience and/or seek professional assistance. The data provided is compiled and used to initiate "Market Conduct Surveys" against carriers who demonstrate patterns of unfair claims practices.

While each state has a Department of Insurance to oversee their insurance market, many do not have the resources to thoroughly investigate the numerous complaints they receive annually. In addition, each State Department of Insurance acts independently, so detecting patterns of unfair practices by an insurance company across state lines is extremely hard to accomplish. Developed with this in mind, InsuranceComplaint.com is the only site of its kind that collects statistical data on complaints and has the ability to sort this data by insurance company, broker, agent, independent adjusting company and coverage type.  InsuranceComplaint.com also utilizes a strategic check list to further address problematic underwriting, policyholder service, in-house claims handling, field adjusting, sales/marketing, etc.

Working as advocates for the policyholder, InsuranceComplaint.com founders Peter Nicolas and Michael Grady have firsthand experience with the frustrating issues policyholders can face when during the claims process. Grady is an insurance professional with extensive experience adjusting claims.  Peter is a policyholder that ran into a claim nightmare after a fire destroyed his home and possessions.

According to Grady, "Although seemingly unfair, your policy is just your ticket to the fight, no policy no claim." Mike explains that having an insurance policy does not guarantee a worry free claim. "There are no policy provisions that compel your carrier to educate you of your rights therein. Simply put, if you do not understand how to administer your own claim the carrier is not contractually obligated to do so on your behalf. This is not meant to imply that carriers will not offer you any assistance, but the finer points of adjusting the claim are your responsibility and ignorance is no excuse," he says.

"The insurance industry has a powerful lobby that has strong influences at the state and national level," states Grady. An individual policyholder cannot match the power and resources of even the smallest carrier. But now, policyholders can band together and level the playing field. There is power in numbers," says Grady.

Waltham, MA – (February 19, 2013) – Sanbolic®, the market leader in distributed data management, today announced that Ikomm, one of the world’s premier application services providers (ASP), has deployed its Melio™ VDI software solution in order to streamline management, as well as protect and extend the capabilities of its virtual desktop environment. With Melio VDI, Ikomm has eliminated single points-of-failure, enhanced server and storage utilization, and can now create highly available (HA) and scalable shared storage that enables and extends the capabilities of Citrix Provisioning Services (PVS)

Operating over 800 applications, accessed by over 12,000 clients, from more than 310 locations across Norway and Scandinavia, Ikomm’s on-demand software offerings, or software as a service (SaaS), enables its business, government and personal consumer customers to plug-into specialized applications that would have previously proven far too expensive to utilize from a capital and/or operational standpoint. Its clients have come to depend on Ikomm to ensure secure access to their data, from anywhere they have Internet access, as if they were accessing it directly from their office (i.e., mail, applications, documents, desktop – everything). Moreover, clients trust Ikomm to ensure all applications and information hosted in the Ikomm data center are protected and secure with state of the art technology, methodologies and professional expertise delivered from its team of 50 highly trained, uniquely experienced professionals, each of whom are passionately dedicated to meeting and exceeding customer expectations. For Ikomm clients, outdated technology, carbon footprint/emissions/power management, as well as unforeseen IT challanges and associated business complications, are a thing of the past. IT becomes predictable, environmentally friendly and profitable.
Recently, Ikomm embarked on an endeavor to find a more efficient and cost effective method for deploying their XenApp Server farm. Citrix Provisioning Services (PVS) was chosen to deploy its 200+ XenApp Servers. This was a critical service totally dependent on two provisioning servers. Ikomm therefore needed true high availability (HA). Its first attempt to meet this goal led them to Microsoft Cluster Server, however they soon learned that this technology would require them to map the disk using the network share and this would cause the server to not cache data in memory. This of course was unacceptable. After a bit of research and conversations with peers, it turned to Sanbolic’s™ Melio™ virtual desktop (VDI) management software.

“Traditional storage options for PVS HA, including replication, would have introduced data and storage management complexity that would have meant higher cost. Likewise, file shares would have introduced a single point-of-failure that would have rendered PVS HA useless should the server hosting the file share go offline for even a moment,” said Kristian Helseth, Senior Konsulent Leveranse & Utvikling, Ikomm. “Sanbolic Melio has greatly simplified Ikomm’s data and storage management while ensuring no single point-of-failure, and enhanced resiliency to ensure desktops and servers are able to maintain uninterrupted access in the event of a failure.”

“With Sanbolic Melio VDI, Ikomm has been able to create highly available and scalable shared storage that enables and extends the capabilities of Citrix PVS. Its administrators can now create, manage, deliver and maintain virtual disks (vDisks) for HA and load balancing without the challenges typically introduced by other storage options such as replication, file shares or proprietary hardware-based file serving appliances,” said Eva Helen, Co-Founder, President and COO, Sanbolic. “Moreover, additional benefits are enjoyed, such as reliable vDisk protection, improved desktop and server performance, and dynamic infrastructure scale to support environments comprised of hundreds of servers and thousands of desktops.”

For further information on Sanbolic’s Melio desktop virtualization (VDI) software solution and/or to request a free demo, please visit: http://www.sanbolic.com/citrix.htm.

About Sanbolic, Inc.

Founded in 2000, Sanbolic® is a global leader in distributed data management. Its Melio™ software suite delivers dramatically increased levels of application availability, scalability, protection and performance while decreasing cost and management complexity across enterprise data center applications such as Microsoft SQL Server, Microsoft SharePoint and Windows file-/web-serving, Citrix XenDesktop virtual desktop (VDI), and Microsoft Hyper-V private cloud environments. For further information please visit the Sanbolic website at: www.sanbolic.com or email: info@sanbolic.com.

Join the conversation - follow Sanbolic on Twitter.

UK-based business continuity and communication solution specialist Vocal has announced a new strategic alliance with leading crisis management firm CQ Australia, which sees the introduction of its award-winning iModus crisis communications solution to the Australian market.
The move will ensure that Australasian customers can tackle natural disasters, emergencies, business incidents, such as IT outages or local authority situations with greater speed and efficiency using the acclaimed iModus package.

Vocal's iModus portfolio of crisis and emergency notification, enterprise wide on demand messaging and incident management tools is used by governments and corporations across the globe and was employed with great effect to coordinate emergency teams after major business affecting incidents such as Hurricane Sandy, the 7/7 terrorist bombings in London and more recently during the London 2012 Olympic and Paralympic Games.

'We are excited to announce this new strategic partnership. CQ Australia will now be the sole provider of iModus within Australasia, bringing this industry-leading technology to the region underpinned by dedicated support and CQ Australia's in-depth industry knowledge,' said Trevor Wheatley-Perry, Vocal's Managing Director.

'CQ Australia was the natural choice for Vocal as a local partner, as their experience and dynamic approach to risk and resilience challenges mirrors our own expertise with iModus. The venture will increase our international presence and enhance our business potential'.

Daniel Shields, Director of CQ Australia, sees iModus as a key part of CQ's strategy to provide corporate Australia with the most sophisticated and comprehensive range of crisis management products and services.

'At CQ, our goal is to enhance the way organisations manage crisis events. With iModus, we can now provide a viable and proven alternative to existing crisis communication products, but one that offers enhanced functionality at better value,' he says.

In the search for a new crisis communications platform for the Australian market, Mr Shields says CQ looked at and trialled numerous products from the US, Europe and the UK but 'iModus was the clear leader in crisis communications technology, and an excellent fit for the Australian market'.

'From a crisis management perspective, iModus has everything; it uses front-line technology, dedicated local infrastructure, mobile applications and provides opportunities to significantly improve how organisations develop, control and activate their crisis management and business continuity strategies'.

For more information on iModus visit www.vocal.co.uk

MINNEAPOLIS – Kroll Ontrack, the leading provider of ediscovery, data recovery, and information management products and services, today announced the availability of new proprietary capabilities to address the latest versions and corresponding data loss challenges associated with NetApp®, Dell EqualLogic™, and VMware®. Leveraging this unique toolset, Kroll Ontrack has successfully recovered data from both software and hardware failures of current NetApp, Dell EqualLogic and VMware models.

NetApp Storage Systems

Kroll Ontrack can now recover from multiple data loss failures within a NetApp storage environment. This capability was developed as a result of a three-drive failure in a RAID-DP®. Ontrack Data Recovery engineers are now able to emulate the NetApp RAID controller and retrieve the data from the array – even in the areas where there are more than two non-working HDDs. Leveraging this capability, Kroll Ontrack recovered over 30 million files and 7TB for one customer that lost over 14 NetApp storage volumes.

Dell EqualLogic

“Through custom real-time development efforts, Kroll Ontrack has made six updates to its Dell EqualLogic toolset in 2012 – each time for a new challenge,” said Robert Bloomquist, principal data recovery engineer, Kroll Ontrack. “Our continuous innovation with respect to this enterprise tool has paid off. We’ve had a 100 percent success rate with Dell EqualLogic recoveries.”

For example, a recent case involved two Dell EqualLogic volumes that were accidentally deleted from the user interface. One of the volumes was an NFS share from a Windows server and contained 600GB of business data, including Lotus Notes data. The other volume contained a VMware VMFS partition with MS SQL virtual servers. The R&D team solved the data structure related corruptions and implemented a full solution, resulting in a 100 percent recovery of the deleted volumes from the NFS share and VMware VMFS volume.

In addition to current model support for NetApp and Dell EqualLogic, Kroll Ontrack is continuously enhancing its VMware capabilities. Recent improvements include faster and more accurate support for VMFS-5, deleted virtual disks and snapshots.

“When the Bank of Manhattan experienced a data loss event with a NetApp Storage Area Network that was running VMware ESXi 4.1, Kroll Ontrack was successfully able to utilize their proprietary solutions for our complex multiple layered operating systems platform, and provide prompt and attentive service throughout the resolution path, said Curtis Birkmann, CIO, Bank of Manhattan. “As a result of their efforts, the Bank of Manhattan was able to restore key virtual servers in 30 percent less time than leveraging our traditional offsite recovery process. Further, Kroll Ontrack provided the Bank of Manhattan with complete images of key virtual servers, at the exact time of hardware failure, rather than at the time of last backup or snapshot. This approach allowed us to recover multiple integrated servers at the exact point of failure.”

“The value and resources we place on developing tools and capabilities to address new and difficult challenges are where Kroll Ontrack shines,” said Todd Johnson, vice president of operations, Kroll Ontrack. “As a result of our efforts, we are achieving great success with the latest enterprise recovery challenges to ensure our corporate clients are back up and functioning just as they were before the data loss.”

About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, backup, search, analyze, and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data backup, data destruction, electronic discovery and document review. Kroll Ontrack is a subsidiary of Altegrity, an industry-leading provider of information solutions. For more information about Kroll Ontrack and its offerings please visit www.krollontrack.com or follow Kroll Ontrack on Twitter at @KrollOntrack.

San Ramon, CA – xMatters, inc., the relevance engine company, today announced the acquisition of Bamboo™, a leading industry mobile incident management application developed by professional services firm Deloitte Australia. Deloitte introduced Bamboo in 2011 as a “mobile-first” incident management technology, revolutionizing how workplace disasters and crises are handled with its innovative mobile technology.

Bamboo publishes incident management plans, procedures and actions to an individual’s smartphone in a practical and friendly way. When a plan or procedure is added or changed, Bamboo automatically updates only the affected users based on their role and other criteria. This means that even when a network fails, users can still access the latest critical information and response plans.

Bamboo’s ability to publish incident management procedures to smartphones for offline access complements xMatters’ existing mass notification applications which are based on relevance engine technology. xMatters’ relevance engines are the next generation of emergency mass notification systems which provide relevant alerts, tasks and actions to employees, citizens, management, press, customers and anyone affected by a serious business-impacting event. The combination of these technologies provides clients with the ability to respond faster, optimize employee safety and restore services faster than ever before.

“To effectively harness the power of mobile, personal devices in the workplace you must plan for a loss in connectivity when crisis strikes,” said Troy McAlpin, CEO of xMatters. “Many mass notification vendors assume that a network will be available and as we know, that’s not always the case. Bamboo is the only mobile-first incident management application built from the ground up by industry experts from Deloitte. Combining Bamboo with our next generation mass notification system reduces the risk of business interruption, optimizes employee safety and lowers the cost of business response.”

The need for these types of enhanced solutions was evident during the recent events of Hurricane Sandy, where mobile connections were not reliable and personnel were missing task lists, mobile access to plans and the ability to communicate rapidly. With Bamboo, personnel have plans and tasks pushed in advance to their devices. Employees can record tasks, send out “help me” SOS signals, build and communicate with teams close to them using Location Based Services (e.g. GPS location) and follow plans and tasks all from their mobile devices with or without network connectivity.

“After assisting several clients through events ranging from natural disasters to civil unrest we have concluded that organizations must supply their response teams and incident management teams with information they need with or without an active communication network,” said Doug Peete, VP Product Management, xMatters. “Our customers will be able to utilize this technology with their existing planning system from leaders such as Fusion Risk Management™, Kingsbridge™ and Clearview™.”

Bamboo’s mobile incident management feature set includes:

• Locate My Team: allows users to find team members on a graphical map

• Relocation: shows user’s current location on a map and provides directions to defined relocation sites

• Alert Button: triggers an outbound ‘here is my location’ message to request help from fellow team members

• Contacts and Call-Tree Access: leverages the native features of user’s smartphone to look up and contact team members via SMS, email and phone calls

Bamboo is now publicly available through xMatters as of today, February 13, 2013. xMatters announced it will support mass notification vendors with the Bamboo suite in addition to the xMatters mass notification system. Vendors supported will include xMatters, Send Word Now™, Mir3™, Everbridge™ and Sungard™. For more information, visit www.xmatters.com/bamboo.

About xMatters, inc.

xMatters builds relevance engines that connect people with what they need to know at exactly the right moment - so they can take immediate action. Our relevance engines work with existing enterprise applications, technologies and processes to help businesses run faster and smarter. More than 1000 global firms use xMatters to make their products and services more valuable, both internally and to their customers and shareholders. Founded in 2000 as AlarmPoint Systems, xMatters is headquartered in San Ramon, CA with European operations based in London. More information is available at www.xMatters.com or 1-877-xMATTRS or +44 (0) 1483 722 001 UK.

Follow us - http://twitter.com/#!/xMatters_inc, https://www.facebook.com/xMatters.