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Volume 27, Issue 3

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Press Releases

Press Releases (1337)

New York, NY – Continuity Software™, the world’s leading provider of disaster recovery (DR) and business continuity monitoring and management solutions, today announced the general availability of RecoverGuard version 6.0 (v6.0) featuring significant management, scalability, flexibility, and security enhancements.  Designed and engineered in response to direct, real-world customer feedback, the RecoverGuard v6.0 new features and functionality will ensure that customers continue to be fully protected from loss of data or availability, and that business continuity will be maintained during any level of disaster, across their physical, virtual and cloud environments.

Specifically, RecoverGuard v6.0 has added:

-       Distributed Collectors – Users can now setup multiple remote distributed data collectors across multiple geographies that are managed centrally by a single RecoverGuard server.  This new feature enhances RecoverGuard’s ease of use, increases scalability to tens of thousands of servers, and improves the security of data collection by eliminating the need to share information across multiple domains, as well as enables automatic load balancing and seamless failover.

-       Integration Options – Continuity Software has opened-up large portions of its RecoverGuard Configuration Management Database (CMDB) engine which allows for increased flexibility and easier integration into existing processes, a much deeper understanding of an IT environment’s storage and availability, as well as permits integration with additional external reporting tools, consoles, portals and other systems.  Ticket management system integration has also been enhanced for easy integration with all major enterprise ticket management systems, with simple configuration via the UI.

-       Host Configuration Comparison Module – Enables users to baseline their server environment, analyze and compare arbitrary groups of servers in order to understand which servers have deviations from the group, view side-by-side graphical comparisons for an even deeper understanding of the environment, and customize host configuration reporting for more effective and efficient management.

-       Expansion Packs and Custom Signatures – Users can now specify the data to collect (e.g., file existence, metadata, content, registry value, command output, etc…), specify custom comparison criteria, easily share custom signatures, and customize the output reporting this information.

-       Coverage and Support – IBM PowerVM (VIO server), IBM SAN Volume Controller (SVM), IBM PowerHA, and NetApp ZAPI have been added to the extensive array of servers, storage, and virtualization platforms supported by RecoverGuard (including EMC, HDS, NetApp, IBM, HP, VMware, Oracle, Microsoft, and others).


“One need look no further than Amazon Web Services (AWS) recent outage and interruption in customer service to know that disasters happen,” said Deni Connor, Founding Analyst, Storage Strategies NOW (SSG-NOW).  “The ability to proactively identify potential weaknesses in your high availability and disaster recovery infrastructure in order to eradicate the issues before they negatively impact your business is critical.  Not only can such outages negatively impact your business – after all, your nearest competitor is usually just a click away – a loss of service and/or data can also have dire regulatory compliance consequences.  Clearly, a solution such as Continuity Software’s RecoverGuard is a ‘must have’ in today’s information-age economy.”

“RecoverGuard is the only tool on the market today that is able to detect complex situations and analyze their impact on such a level of granularity, in order to provide an unprecedented level of risk detection, so that the risks can be eliminated long before business impact,” said Doron Pinhas, Chief Technology Officer (CTO), Continuity Software.  “Our customers can sleep soundly knowing that should a disaster occur, their data and business applications will remain protected and highly available.”

About Continuity Software
Continuity Software is the leading provider of disaster recovery (DR) and business continuity monitoring and management solutions.  Trusted by many of the world's largest companies, its award winning RecoverGuard software mitigates downtime and data-loss risks, via its patent-protected analytics (gap detection) technology and a vast (over 5,000 signatures) community-driven knowledgebase.  With RecoverGuard, customers can be confident that their data is protected, systems are recoverable, and business continuity goals will be met or exceeded.  For further information, please visit: www.continuitysoftware.com, email: info@continuitysoftware.com, or call: +1-888-782-8170 (United States) or +972 (3) 6470888 (Israel).

CAMPBELL, Calif. -- Exalt Communications today announced that the DuPage Public Safety Communications (DU-COMM), the largest consolidated 911 center in Illinois, has selected Exalt microwave backhaul systems to backhaul critical 911 voice and data communications among 38 police, fire, and EMS agencies in DuPage County. Currently, the DU-COMM network serves more than 800,000 residents of DuPage County and averages over 250,000 phone calls for service per year, almost 700 calls per day.

DU-COMM was created in 1975 to provide centralized communications for the northeast and northwest quadrants of DuPage County as a result of an incident a few years earlier in which a Hillside, IL police officer was kidnapped and murdered by a group who had just committed an armed robbery. The officer, who was unaware of the robbery, stopped their vehicle for a routine traffic violation and radioed to his dispatcher but, because of channel congestion, the dispatcher never heard his call. As a direct result of this tragic incident, local, state, and federal government agencies worked together to design and create smaller radio networks to mitigate traffic congestion.

"Our network helps ensure the public safety of our residents and our first responders and, as such, we carefully select our technology partners," said Brian Tegtmeyer, executive director at DU-COMM. "We needed a highly reliable and resilient carrier-grade wireless backhaul system, and Exalt has exceeded our expectations. The Exalt systems provide carrier class reliability and redundancy, which is critical in a public safety network."

DU-COMM selected Exalt 4.9 GHz all-outdoor and 11 GHz split-mount systems based on their high-performance and unprecedented reliability, and DU-COMM has plans to expand the use of the Exalt systems to eventually replace its legacy phone lines completely. DU-COMM worked with A Beep, an Exalt partner located in Joliet, IL on the deployment.

"As public safety networks struggle with the cost, security, and evolving technology challenges of building failsafe networks, Exalt systems provide an upgrade path to higher capacity, enabling public safety agencies to migrate their networks to IP and manage spending to match system requirements over time," said Mark Davis, Exalt senior director of product marketing. "Our systems also offer a number of security options including 256-bit AES encryption, to enable ultra-secure transmission."

About Exalt Communications

Exalt Communications provides next-generation microwave backhaul systems to mobile operators, service providers, government agencies, and enterprises worldwide. Exalt systems are designed to solve the network bottlenecks associated with the growing demand for IP-based voice, data, and video applications and the resulting migration from TDM to IP-based networks. With a flexible architecture and universal product platform covering multiple market segments, Exalt provides a full range of microwave backhaul systems that meet the demand for cost-effective and flexible alternatives to fiber and leased lines.

New York, NY -- TELEHOUSE America (www.telehouse.com), the United States' leading provider of dedicated data centers, international Internet exchanges, and managed IT services, and CoreSite Realty Corporation (NYSE: COR), a U.S. provider of powerful, network-rich data centers, announce today that TELEHOUSE’s New York International Internet Exchange (NYIIX), has expanded into CoreSite’s data center at 32 Avenue of the Americas  CoreSite’s offering in New York City at 32 Avenue of the Americas services over 70 customers, including 45 domestic and international carriers, cloud computing, and managed service providers,. One of New York City's most connected buildings, 32 Avenue of the Americas is the original terminus of AT&T's transatlantic cable. CoreSite also provides unencumbered access to the building’s Meet Me Room and expansion options for Network Centric companies in New York.

As the largest public Internet Exchange in the New York Metro market, NYIIX enhances the 32 Avenue of the Americas connectivity by natively deploying the peering fabric with redundant equipment and dark fiber. CoreSite’s internet exchange, Any2 New York, provides customers further choice and interconnection options.  

"With the new expansion, TELEHOUSE now offers its peering customers a total of six locations to join the NYIIX in New York City, which include TELEHOUSE’s three carrier neutral data centers, located at 25 Broadway in Manhattan, 7 Teleport Drive on Staten Island, and 85 10th Avenue in Chelsea; along with 60 Hudson St. and 111 8th Ave.

"We are pleased to host NYIIX, New York City’s largest peering exchange in our facility in New York,” stated Eric Bell, General Manager Network and Interconnection. “This expansion will be a critical part of our growing Open Internet Exchange Hub. CoreSite’s network, content and cloud customers depend on us to provide flexible, scalable interconnection solutions and the expansion of NYIIX into our location is an enhancement that will give them new options for interconnecting their networks and building business-critical ecosystems.”

Akio Sugeno, Vice President of Internet Engineering, Operations and Business Development for TELEHOUSE America, adds: “As NYIIX is one of the world’s largest peering exchanges, the addition of 32 Avenue of the Americas clearly represents our commitment to expand the service areas and grow the number of participants, and we look forward to providing its tenants with quality peering service.”

Learn more about NYIIX at http://www.nyiix.net/.  For TELEHOUSE America peering and other solutions, visit http://www.telehouse.com/services.php, or call 718-355-2500.

For further information on CoreSite data center services, visit http://www.coresite.com.

Colo Atl, a leading provider of neutral colocation, data center and interconnection solutions, announces today it has received the SSAE 16 certification. The SSAE16 certification replaces the current standard for reporting on controls at a service organization, the SAS70. This certification signifies that Colo Atl meets, and in most cases, exceeds the requirements for controls and safeguards when hosting its clients’ data.

ISAE 3402SSAE16 will help Colo Atl and its collocated customers compete on an international level as it provides 3rd party accreditation on critical controls and reporting, which are mandatory when working with international companies.

Meet Me Room (MMR) facility is located on the 5th and 8th floors of 55 Marietta Street in downtown Atlanta, Georgia. The Colo Atl facility provides a dedicated working environment to its 70-plus tenants and carriers and was built on a “customer first” philosophy.

Tim Kiser, Owner and Founder of Colo Atl. “The latest enhancement to the SSAE 16 certification is Colo Atl’s promise to our current and future tenants, and customers, which is to provide the best possible colocation and interconnection services possible, complete with having met the strictest of safety and security standards.”


www.coloatl.com or email info@coloatl.com
New York— IceHook Systems Corp, a leading provider of data management applications for telecommunications service providers , today announced that it has completed a purchase agreement with Covista Communications (OTCBB: CVST) for all intellectual property, service and trademarks associated with the RouteNGN call routing software.

The purchase, for which the terms were not released, allows IceHook to build upon its current product portfolio that includes Call Detail Record (CDR) and Rate Management while allowing Covista to continue offering the RouteNGN as a service to its existing carrier customers through its General Telecom division.  IceHook plans to continue to build upon the RouteNGN’s already industry-leading call handling prowess by incorporating advanced rate management and call-reporting capabilities.

“We are very pleased to finalize this important transaction. It allows us to capitalize on the advanced market and network intelligence from our existing products. We look forward to leveraging that intelligence into real-time session management” stated Randy Weinberger, President of IceHook.

Warren Feldman, Chairman and CEO of Covista Communications said, “Working with IceHook on this transaction will allow Covista to focus on our long term goals of providing world-class hosted telecom services to enterprise and wholesale clients.”

The two companies will maintain a close relationship for this exceptional service during the expected seamless transition, with Covista continuing to provide for its existing RouteNGN clients, while IceHook will deliver for all new clients.

Columbus, Ohio – Emerson Network Power, a business of Emerson (NYSE:EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, has added new, higher-capacity models to the transformer-free Liebert NX family of double conversion UPS systems with today’s release of the Liebert NX 225-600 kVA UPS. The UL-listed Liebert NX 225-600 kVA is available for global regions with 480V, 60 Hz applications, including North America, Central and South America, the Philippines, Taiwan and Korea.


The scalable UPS system offers mid-to–large-sized data centers a backup power solution that provides the flexibility to grow incrementally without requiring infrastructure renovations. Softscale technology allows the Liebert NX 225-600 kVA to be sized to current power requirements and easily scaled up to a larger capacity with a simple software key, which is a more reliable method than adding hardware to grow the module rating. It offers IT managers an economical expansion path for data center growth without adding to the UPS footprint.


The Liebert NX 225-600 kVA transformer-free UPS operates at extremely high efficiency, resulting in lower utility costs. In normal, double-conversion mode, the Liebert UPS operates at 95 percent or higher efficiency during typical 40 percent - 80 percent loading. During Intelligent Eco-mode operation, the Liebert NX 225-600 kVA UPS operates at efficiencies up to 99 percent. This high efficiency operating mode is standard on each system and enables the unit to run on bypass power during customer-defined conditions. This no-break mode is optimized for the Liebert NX design by maintaining power to the rectifier, and keeping the inverter energized and synchronized with the input for fast, no-break return to full double-conversion mode.


“IT and facility managers are continually dealing with rapid and unpredictable compute growth, while being forced to work within limited budgets and a fixed floor space,” said Peter Panfil, vice president of global power, Emerson Network Power. “The Liebert NX 225-600 kVA is a solid investment that helps prepare data center managers for what’s next while providing an economical growth path for tomorrow’s computing needs. It provides high efficiency in both normal and Intelligent EcoMode operation—and superior reliability and availability needed to meet growing demand.”


The Liebert UPS features a real-time, menu-driven touch-screen display panel that monitors a variety of operating parameters, including unit metering and status information. The Liebert NX also can be centrally-monitored and managed through an optional Liebert SiteScan® software interface. Data also may be directly output to a network for integration with other monitoring systems, including building management systems.


The Liebert NX features optional matching battery cabinets that can be equipped with Alber® BDSi integrated battery monitoring to proactively monitor battery health, allowing proactive battery replacement and optimized availability.


To further ensure the health of the system, the Liebert NX 225-600 kVA UPS can be remotely monitored through Life.net, and the Emerson Network Power Liebert Services 24/7 service center. This service provides pre-emptive notification of more than 150 operating parameters, immediate identification of problems and a detailed reporting of power and equipment trends. Life.net monitoring is provided standard for the first year of operation.


For more information on the Liebert NX 225-600kVA UPS, or other Liebert technologies and services from Emerson Network Power, visit www.Liebert.com.

The purpose of the (BCMM®) is to provide a meaningful tool to objectively and consistently measure the organization's disaster-readiness or state-of-preparedness.

The Business Continuity Maturity Model ® (BCMM®) was developed in 2004 with the support of Virtual Corporation and in collaboration with professionals, representing Public Sector and Private Industry BC Practitioners, BC Industry Trade and Education Leaders, BC Professional Services Providers, and Virtual Corporation Staff.

It has recently been updated to align with global BCM standards - ISO 22301, BS 25999, NFPA 1600:2010, and ASIS SPC.1.  The BCMM Assessor's Training is also in the process of becoming accredited by ANSI as a certificate course to audit small businesses for PS Prep and also as a self-assessment tool to prepare for an external third party audit.  Outside of the USA, the BCMM® can now be used to audit your program against ISO 22301, BS 25999,  ASIS SPC.1, or NFPA 1600.         

The Model meets the following goals:
1.  Provides a diagnostic tool for objective evaluation of business continuity program effectiveness.
2.  Generates consistent data from which meaningful benchmark analyses can be drawn.
3.  Answers the following key questions for senior management:

a.  Where are we now? What level of BC program maturity do we currently possess?             
b.  What do we want to be? What level of BC program maturity is our ultimate goal?
c.  What path do we follow to get there? How should we progress most effectively to the      next level?
Become a BCMM® assessor and add the ability to review and audit business continuity programs to your consulting practice or increase your intrinsic value as an internal business continuity professional or internal auditor.

Participants who have successfully completed the 2-day training program are trained in the methodology of performing both review and audit level assessments using the Business Continuity Maturity Model® and may also be allowed to conduct PS Prep Audits for PS Prep first party self-declaration for small businesses (once DHS determines this criteria) as well as be prepared to conduct a self-assessment in preparation for a third party external audit.    

In addition to providing the benchmarking data, two different assessments can be completed:

Review Assessment based on more informal data collecting and an Audit Assessment based on a detailed review and analysis of supporting documentation. The Audit Assessment is aligned to ISO 22301,  BS 25999, ASIS SPC-1, and NFPA 1600 standards.

The Assessment process provides valuable information on how to improve your program by generating the data necessary to create a multi-year improvement plan along with the budget required to do so.   

The BCMM® has both a open access version accessible by anyone and a proprietary version accessible to trained assessors only.  The open access model is a downloadable pdf that can be found at http://www.virtual-corp.net/.  

The proprietary version, accessible only by trained assessors, includes access to the Model, the Assessment Master Questionnaire, the Assessment Software, the BCMM Calculator and Assessment, and the Proofs Acquisition and Analysis Checklist - including cross mapping tools for the standards, the standards to the Model, and the standards themselves.  

About the Business Continuity Maturity Model ® (BCMM)  
The BCMM® is an assessment tool which provides a standard approach to measure an organization's Business Continuity Program's maturity and to provide direction for creating and maintaining a BC program as a sustainable process.    

The BCMM® also collects meaningful benchmark data that can be used to compare how your organization matches up with similar organizations.

Why conduct a BCMM ® Assessment?

Conduct internal audits  
Prepare for a third party external audit  
Evaluate business and supply chain partners
Assist corporate governance
Align with regulatory requirements
Obtain executive buy-in
Support program design
Prepare for PS Prep certification in the US or BS 25999 certification in Europe and Asia

*A certificate valid for one year will be mailed to participants after successful completion of the course which includes passing the Assessor's Final Examination.  This certificate can be renewed for a $100 annual fee and allows assessors access to the online BCMM assessment & audit too.

The BCMM® was developed by Virtual Corporation. Virtual Corporation is a global leader in business continuity program consulting and software. Virtual has helped numerous enterprises ensure that they can recover from business disruptions by designing and implementing innovative sustainable solutions.

Virtual project engineered the creation of the Business Continuity Maturity Model® (BCMM®) and published it in 2004. There are currently assessors in 10 countries. Virtual offers the BCMM® open access model, available in both English and Spanish, on their website.  www.virtual-corp.net  

For a complete course description download the brochure.

*Interested in an in-house training?  Call to find out how to bring this course to your location. Call now and set up your own training!

For questions about the course, please contact Lynnda Nelson at 866.765.8321 or +1630.705.0910 orlynnda@theicor.org.
BCM 4050: Business Continuity Maturity Model® Assessor's Training is perfect for BCM professionals who would like to measure the effectiveness of their BCM program against standards and also benchmark their program against others in the same industry.  An assessment meets the requirements for internal audit as well as provides documentation demonstrating program improvement.

The BCMM® is an assessment tool which provides a standard approach to measure an organization's Business Continuity Program maturity and to provide direction for creating and maintaining a BC program as a sustainable process. The BCMM® also collects meaningful benchmark data that can be used to compare how your organization matches up with similar organizations.  Download the Brochure!

Already a "Licensed" BCMM Assessor?
Since 2004 when the BCMM® was first published, new standards for business continuity have emerged. The BCMM® was updated in 2011 to align to globally accepted standards: ISO 22301, ASIS SPC.1; BS 25999; and NFPA 1600. The BCMM® version 2.0 provides you with the steps to take on the path toward resilience and compliance with international standards, including those recognized by PS-Prep™.

The BCMM® is now also an effective tool to help ensure compliance and to measure readiness for a third-party audit against one or more of these standards. To access the 2.0 BCMM® you must first complete a 2 hour online course and pass the online exam. In addition, as a result of successfully completing this course, your "license" will be changed to the ANSI Accredited BCMM-Assessor designation. Find out more!

Hamburg -- The new TeamDrive secure file synchronization and sharing application is now available for free download from the Apple App Store and Google Play Store for Android.

The new TeamDrive apps for the iPhone, iPad and Android devices support the automatic and secure synchronization of files. TeamDrive users enjoy secure access to their own files and files from work colleagues and friends. Alternatively, files can also be used offline, allowing confidential documents to be accessed "on the move." Once connected to the Internet, all data is synchronized automatically.

For security, all files are encrypted on the mobile devices and before transport; the application itself is password-protected; and high-level encryption (AES 256) comes as standard. With TeamDrive only the client has the encryption keys for the files. TeamDrive alone offers the choice of TeamDrive cloud, public cloud, private cloud via the use of your own server onsite or at third-party datacenters, or any combination of these three options.

This highly secure approach makes TeamDrive a perfect fit for processing and exchanging confidential documents, as well as sharing new pictures and videos attached to personal albums or projects.

TeamDrive sees itself as a secure cloud alternative to Dropbox, Box, Microsoft SkyDrive and Google Drive.


The TeamDrive application is well-suited to both private and business use. It provides a highly secure client for large enterprise customers with extremely high, even military-grade, security requirements.


TeamDrive is the only file synchronization and sharing application to hold the Data Protection Seal of the renowned independent Centre for Privacy Protection (ULD).

For more information, see www.teamdrive.com

MINNEAPOLIS Kroll Ontrack, the leading provider of data recovery, e-discovery and information management, today announced it is doubling its research and development (R&D) team over the next five years. Nearly eighty new specialists will be hired prior to the end of 2012 in Katowice, Poland, making it the company’s largest R&D center outside the U.S.


“Data is our passion at Kroll Ontrack and this is evident in our technology and its performance,” said Chuck Crymble, CTO, Kroll Ontrack. “This investment in R&D will enable us to better stay ahead of the data recovery, e-discovery and information management trends and create new technology solutions that not only address our clients’ needs, but anticipate them as well as the opportunities in the broader market.”


“In addition to developing new legal and data and storage technologies, the global R&D expansion initiative better ensures a fully optimized Kroll Ontrack service and project execution schedule,” added Crymble. “Katowice, in particular, is seven hours ahead of headquarters and several leading technology universities are in the area, so Kroll Ontrack is able to maximize its clock coverage with a facility there as well as recruit some of the best and brightest development talent.”


With the addition of the 80 new R&D specialists, the Katowice R&D center will employ more than100 IT specialists. The Katowice-based R&D center was established in 2004 as part of the Kroll Ontrack Poland branch, which also houses the largest data recovery and computer forensics lab in Central and Eastern Europe. On average, 800 cases are resolved in the Kroll Ontrack Katowice data recovery and computer forensics lab each year.


“We are extremely pleased that Kroll Ontrack has decided to expand its R&D center in Katowice,” said Piotr Uszok, Mayor of Katowice. “The decision to expand Kroll Ontrack in Poland was undoubtedly influenced by the increasing investment appeal of our region, but also great universities educating hundreds of IT specialists annually who graduate poised to put their skills to work creating new, innovative solutions that influence technology trends.”


About Kroll Ontrack Inc. 
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, search, analyze, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery, document review and ESI consulting. Kroll is a subsidiary of Altegrity, an industry-leading provider of information solutions. For more information about Kroll Ontrack and its offerings please visit: www.krollontrack.com.