Spring World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Press Releases

Press Releases (1429)

Application Period Open for Funding to Increase Local Resiliency through Whole Community Approach

WASHINGTON—Today, the Federal Emergency Management Agency (FEMA) announced that the application period is open for a new funding opportunity to build local resilience, through a Whole Community approach, in communities across America: the Community Resilience Innovation Challenge.

Though National Preparedness Month comes to a close at the end of September, FEMA and its partners know that preparedness must continue in communities year-round. This new monetary opportunity is designed to continue to move community preparedness forward and assist local areas in building and revitalizing community-based partnerships to advance the nation’s resilience to disasters.

“The best resiliency ideas originate in our states and communities – not from Washington, DC,” said FEMA Administrator Craig Fugate. “The goal of this program is to empower communities to collaborate and develop innovative ways to effectively respond to disasters.”

The opportunity is provided through the Rockefeller Foundation and FEMA and will be administered by the Los Angeles Emergency Preparedness Foundation who will act as a third-party intermediary to encourage local communities to engage in creative activities that enhance disaster resilience. Funding levels will range, with a maximum award of $35,000, and applications are open to most local, state, and tribal agencies and governments; business entities; associations; organizations and groups. Submissions will be accepted through October 26.

Key assessment areas for the awards will be the applicants’ demonstration that their approach to community resilience is innovative, collaborative with community stakeholders, sustainable, repeatable—in that the approach enables other communities to replicate their successful outcomes—and  beneficial to the community in measurable ways.

FEMA recognizes that a government-centric approach to disaster management is insufficient to meet the challenges posed by a catastrophic incident. To meet our Nation’s preparedness goals, the Whole Community must be actively involved in all phases of the preparedness, response, and recovery cycle. These awards are designed to invest in and enhance the Whole Community effort.

Additional information on the Challenge program criteria and application process can be found at www.fema.gov and www.ResilienceChallenge.org.

###

Follow FEMA online at  http://blog.fema.gov, www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate's activities at www.twitter.com/craigatfema.  The social media links provided are for reference only.

FEMA does not endorse any non-government websites, companies or applications.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

ST. LOUIS – Graybar, a leading distributor of electrical, communications and data networking products and provider of related supply chain management and logistics services, is proud to announce that its newly constructed Tucson facility is LEED® Gold certified. The LEED rating system, developed by the U.S. Green Building Council (USGBC), is the foremost program for buildings, homes and communities that was designed, constructed, maintained and operated for improved environmental and human health performance. 

“We are incredibly proud of this achievement,” said Larry Giglio, Graybar senior vice president, operations. “Our Tucson facility is not only a great opportunity to demonstrate Graybar’s commitment to preserving the environment, but it is also a way for us to showcase intelligent energy solutions we can offer our customers. We worked with a great team of contractors and LEED professionals to receive this prestigious certification.”
Graybar achieved LEED’s second-highest certification for implementing practical and measurable strategies and solutions aimed at achieving high performance in: sustainable site development, water savings, energy efficiency, materials selection and indoor environmental quality. The 55,000 square-foot facility features many of the green technologies Graybar distributes to its customers, including solar panels, energy-efficient lighting and electric vehicle charging stations. The facility also has plumbing fixtures that reduce water consumption, sustainable and recycled building materials and furniture, as well as a building-wide recycling program. For a detailed list of these features, visit graybar.com/tucson.
Graybar, a Fortune 500 corporation and one of the largest employee-owned companies in North America, is a leader in the distribution of high quality electrical, communications and data networking products, and specializes in related supply chain management and logistics services. Through its network of nearly 240 North American distribution facilities, it stocks and sells products from thousands of manufacturers, helping its customers power, network and secure their facilities with speed, intelligence and efficiency. For more information, visit www.graybar.com or call 1-800-GRAYBAR.
San Jose, Calif. – Adding SSDs or solid-state storage systems to a network can result in unforeseen complexity and significant cost penalties, negating any benefits an organization is looking to leverage in implementing flash-based storage to its data center, say experts at Skyera Inc., a company founded by an executive and engineering team with unsurpassed backgrounds in the solid-state, storage and networking arenas.

Rather than investing in the time-consuming and expensive proposition of upgrading a network infrastructure in order to take advantage of the one or two high-speed network ports that are often included with solid-state appliances, Skyera suggests adopting flash storage systems with a built-in network switch to avoid the need for a new infrastructure that requires all-new switches, HBAs and cabling.  By avoiding an unnecessary network upgrade, these systems can minimize both acquisition and operational costs to less than that of standard hard disk drive systems.

“As industry excitement continues to build for the performance attributes of solid-state storage systems and the cost of flash devices begin to drop, many organizations are looking to jump head first into adopting this technology without giving any thought to the impact on their existing network,” said Dr. Radoslav Danilak, Skyera CEO. “While this might not be a problem for those who believe in maximizing system performance at any cost, most organizations need to consider the effects of adding solid-state storage systems into their network environment and calculate the added investment and complexity that will be required in making such a wholesale change.”

Solid-state storage systems that integrate 1GbE switches directly into the appliance allow for private point-to-point connections between servers and the device itself eliminating the need to upgrade to more expensive 10GbE or 16GB Fibre Channel alternatives.  By freeing up network ports instead of monopolizing them, these 1GbE ports can be combined to match the network speed of the connected host to remove the often unplanned expense of network upgrades.

One such appliance that is set to dramatically change the enterprise flash adoption landscape is the Skyera Skyhawk.  The company’s enterprise solid-state storage system is based entirely on 19/20 nanometer consumer Multi-Level Cell (MLC) NAND flash at a system price of less than $3 per gigabyte before compression and deduplication. The compact half-depth 1u form factor sports a staggering 44 terabytes of high performance, low latency native capacity for the most demanding Big Data, analytics and virtualization applications. It was designed from the ground up to incorporate the most innovative technology available to yield the 100 times life amplification required to achieve enterprise reliability and endurance requirements.

Before going out and purchasing an off-the-shelf solid-state storage appliance, organizations owe it to themselves to consider the impact and implications of adding such devices to their existing network architecture.  With the right strategy, solid-state storage systems can satisfy a company’s performance needs while minimizing both upfront costs and TCO.  Flash appliances with networking built in, like Skyhawk, are able to bring unprecedented performance to today’s demanding applications and workloads while achieving true price parity with HDDs to make flash storage an excellent choice for the data center.

About Skyera
Skyera Inc. is an emerging provider of enterprise solid-state storage systems designed to enable a large class of applications with extraordinarily high performance, exceptionally lower power consumption and cost effectiveness relative to existing enterprise storage systems.  Founded by the executives who previously developed the world’s most-advanced flash memory controller, Skyera is backed by key technology and financial partnerships designed to position it at the forefront of the hyper growth in the solid state storage sector.  The company was featured in the Gartner report “Cool Vendors in Storage Technologies, 2012″ and was chosen by Flash Memory Summit as a Best of Show award winner for 2012 in the category of Most Innovative Flash Memory Enterprise Business Application.
Columbus, Ohio – Emerson Network Power, a business of Emerson (NYSE:EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, today introduced the Liebert® RX Remote Power Distribution Cabinet to provide data center managers with a space-saving, flexible solution for high-density power distribution. The Liebert RX power distribution system is available for 50 and 60 Hz applications in North America, Central and Latin America and in Asia.



The Liebert RX supplies packaged power distribution in the smallest possible footprint, offering 400 Amp and 84 poles in one panelboard in a 24”x12” footprint, and up to 168 poles in a 24”x24” footprint. The flexible cabinet features multiple configuration options that accommodate current site needs and future growth, while allowing optimization of data center floor space. Up to four floor- or wall-mounted units can be easily configured in multiple space-saving clusters that fit standard raised-floor data center environments.



“With data center space at a premium and the influx of more devices and the move to higher densities, there is increasing stress being put on the data center power infrastructure,” said Peter Panfil, vice president of global power, Emerson Network Power. “The easy-to-install and maintain Liebert RX supplies packaged power distribution in the smallest possible footprint available in the industry, conserving valuable floor space and enabling a power support infrastructure that is compact and flexible enough to meet constantly changing room demands.”



The Liebert RX is available with two monitoring options that equip data center and IT managers with the data required to proactively manage changes in the data center while economically increasing the availability of critical systems. The options are monitoring at the panelboard level with Current Plus Monitoring (CPM), and monitoring at the branch circuit level with Liebert Distribution Monitoring (LDMF).



The integral CPM display monitors the current and voltage of the panelboard. The display includes a monochrome LCD, power and alarm LEDs, audible alarm and a silence push button. It provides remote monitoring system measurements and battery backed memory. It monitors a variety of parameters, including kVA, voltage, current, power factor, crest factor, voltage total harmonic distribution, and current total harmonic distortion.



The optional LDMF display enables advanced monitoring that allows viewing of monitored information for the panelboard, as well as each individual branch circuit breaker.  Data center managers can view alarm data from this display for up-to-date breaker status. The LDMF display monitors the same parameters as the CPM monitor, as well as phase current, kW, kW-hours and percent load.



The Liebert RX can also be monitored and managed through an optional Liebert SiteScan® interface that allows centralized monitoring of the cabinet through the software. A Liebert® IntelliSlot® Web Card can also be installed to allow the Liebert RX to be monitored through a Building Management System (BMS).



For more information on the Liebert RX Remote Power Distribution Unit, or other Liebert technologies and services from Emerson Network Power, visit www.Liebert.com.

WASHINGTON -- The American Red Cross today released its official Earthquake App, putting lifesaving information right in the hands of people who live in or who visit earthquake prone areas.

This free app—available in English or Spanish—is the third in a series created by the American Red Cross, the nation's leader in emergency preparedness, for use on both iPhone and Android platforms. The Earthquake App comes on the heels of the highly successful First Aid and Hurricane apps, which have more than 1 million users.

"This app gives users instant access to local and real-time information, so they know what to do before, during and after earthquakes," said Dr. Steven J. Jensen, member of the American Red Cross Scientific Advisory Committee, and a professor in emergency management at California State University at Long Beach. "The new, simplified 'Shake Zone Impact Maps' provide users with personalized local impact information on the status of their community in order to help them make crucial decisions."

Features of the app include:

  • Earthquake epicenter location, impact magnitude and local geographical impact data provided by the U.S. Geological Survey;
  • Personalized push notifications, monitoring both magnitude and geography;
  • A "Shake Zone Impact Map" that provides real-time, simplified impact assessment when available;
  • Comprehensive reporting of all seismic activity for every geographic area in the United States;
  • Options to view the app in English or Spanish based on user handset settings;
  • One touch "I'm safe" messaging that allows users to broadcast reassurance to family and friends via social media outlets that they are out of harm's way;
  • Locations of open Red Cross shelters;
  • Simple steps and checklists people can use to create a family emergency plan;
  • Preloaded content that gives users instant access to critical action steps, even without mobile connectivity;
  • Information on events that may happen after earthquakes such as fires and tsunamis;
  • Toolkit with flashlight, strobe light and audible alarm; and
  • Badges users can earn through interactive quizzes and share on social networks.

"The new customizations and introduction of the 'Shake Zone Impact Map' can help individuals and families gain a better understanding of the effects of earthquakes both near their homes or where friends and family reside," said Jack McMaster, president of Preparedness and Health and Safety Services for the Red Cross. "With more than 1 million downloads and high praise from the digital community, the Red Cross has established itself as a leader in mobile apps that put critical information in people's hands when they need it most," McMaster added.

National Red Cross experts in health, safety and preparedness have thoroughly reviewed and field tested the information and advice provided in Red Cross apps. A recent Red Cross survey found that apps have tied social media as the fourth most popular way for people to get information during emergencies, making the Red Cross app development effort even more important.

The Earthquake App can be found in the Apple App Store and the Google Play Store for Android by searching for American Red Cross. Apps can help prepare people for disasters, but they are not a substitute for training. Red Cross First Aid and CPR/AED training empowers people to know how to respond to emergencies in case advanced medical help is delayed. People can visit redcross.org/takeaclass for course information and to register.

The Red Cross responds to nearly 70,000 disasters each year and we help people get ready to respond to emergencies by providing these apps for free. The Red Cross needs the help of the public to continue this lifesaving effort. People can make a donation to the Red Cross by going to redcross.org, texting REDCROSS to 90999 or by calling 1-800-REDCROSS.

About the American Red Cross:
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies more than 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or join our blog at blog.redcross.org.

Creates Industry's Most Comprehensive Set of Products and Technologies for Ensuring IT Application Availability

 

HAMILTON, BERMUDA -- Stratus Technologies Bermuda Holdings Ltd. today announced that its wholly-owned subsidiaries Stratus Technologies Bermuda Ltd., and Stratus Technologies Inc., acquired the assets of Marathon Technologies Corporation, a privately held developer of application availability solutions based in Littleton, MA, including all of the intellectual property used in Marathon products. Stratus Technologies, Inc., with headquarters at 111 Powdermill Rd., Maynard, MA is a global provider of products and services focused on protecting critical applications from system downtime.

The addition of the Marathon everRun® line, including Marathon everRun MX, the world's first software-based, fault tolerant solution to support multi-core/multi-processor Microsoft applications, further solidifies Stratus's position as the leading provider of availability solutions. As a result of the acquisition, Stratus will benefit from an expanded partner ecosystem, a broader software portfolio, and a larger and more diverse customer base.

These transactions, together with recent product introductions by Stratus, represent another milestone in its long-term strategy: moving beyond uptime for computing platforms to providing comprehensive enterprise business continuity through simple to use, cost-effective solutions for application availability and disaster recovery services.

With an emphasis on software-based initiatives, Stratus will continue to push the boundaries of IT systems availability, delivering an expanded portfolio of enterprise solutions, while dramatically improving the affordability and accessibility of fault-tolerant computing. With its full complement of availability solutions, the company increases its addressable market, and extends even further into virtualization and private cloud-computing implementations.

"The Marathon everRun portfolio and the Stratus hardware and software offerings comprise the most complete set of availability solutions ever offered by our industry. There is virtually no requirement for uptime we cannot meet," said David C. Laurello, Stratus Chairman and CEO. "By adding software fault tolerance and increasing the size of Stratus's software business through this acquisition, we have accelerated our ability to deliver a total software solution to the marketplace."

"Marathon has been a strong and productive Citrix partner," said Andy Cohen, VP of Strategic Development and Investments, Citrix. "Marathon everRun MX, which is built on Citrix XenServer, now becomes part of a larger group of technology innovators who are committed to application availability and customer satisfaction."

The employees of Marathon in the U.S., U.K., and Japan will be offered employment with Stratus. The majority of these employees are based at the Littleton, MA headquarters.

A Marathon Technologies fact sheet is available at www.stratus.com/marathon-fact-sheet

A Stratus Technologies fact sheet is available at www.stratus.com/stratus-fact-sheet

About Stratus Technologies

Stratus delivers the world's only proactive availability guarantee for the platforms that run the most vital functions of commerce, manufacturing, government, financial services, and healthcare. Combining patented software and hardware technologies with 30 years of unparalleled remote monitoring and management expertise for availability, Stratus helps save lives and protect the business and reputations of companies, institutions, and governments the world over. To learn more about worry-free computing, visit www.stratus.com.

COLORADO SPRINGS –– On the heels of taking the top spot in analyst firm DCIG’s 2012 Backup Appliance Buyer’s Guide, STORServer®, the leading provider of proven data backup solutions for the mid-market, today announces new and updated models of its enterprise, entry-level and Instant Restore appliance lines.

 

STORServer Enterprise Backup Appliances 3100, 2100, 1100 and 800 recently took four out of five top positions in the DCIG 2012 Backup Appliance Buyer’s Guide. DCIG evaluated 66 products and felt that no other backup appliance came close to the EBA3100, placing it in a category of its own.

 

New since the Sept. 5 DCIG rankings are three appliance updates for STORServer’s certified resellers:

 

  1. Two new entry-level Backup Appliances (BA) ideal for customers searching for a cost-conscious, fully automated, one-price solution.
    • BA601 (1.5 terabytes of storage pool built in and optional 6 or 9 terabytes of internal storage allowable. Will accept up to 1 terabyte of daily changes) and BA701 (4 terabytes of storage pool built in and optional 10 or 15 terabytes of internal storage allowable. Will accept up to 2 terabytes of daily changes): Each model will allow for one base disk shelf and expansion shelves along with one optional tape library. Each model uses either cost-effective base client and agent licensing or a Capacity licensing option when a higher instance of machine licensing would be required. Both offer disaster recovery options that include another replicated appliance, remote tape or disk and cloud.
  2. Consolidated Enterprise Backup Appliances (EBA) that implement “green” M4 IBM® servers, simplify configurations, include three times larger daily change rate improvements and offer even larger storage choices:
  • EBA802: Designed for any office or data center (replaces the 801 and 851 models).
  • EBA1202: Aimed at larger offices and data centers with remote branches (replaces the 1102 model).
  • EBA2202: Targeted for organizations with up to 100 terabytes of data storage (replaces the 2102 and 2502 models).
  • EBA3202: Sized for huge daily changes and very large storage needs (replaces the 3102 and 3501 models).
  • IR501: Offers up to 11 terabytes of data storage space for a customer environment (approximately 3 terabytes of data) and connectivity for one base disk array and expansion shelf (a total 40 terabyte repository). Disaster recovery options include remote disk or replication to a secondary IR Appliance, or to the BA or EBA.
  1. A single, cost-effective Instant Restore (IR) Appliance that is further streamlined with an even more reduced price for customers with primarily Windows® or Linux® environments.

 

Starting pricing includes STORServer’s first sub $10,000 Backup Appliance with the BA601 MSRP set at $9,898. The BA701 pricing begins at $14,499.

 

The Enterprise Backup Appliance lines, which include full data deduplication (both target and source) across all models, start at $18,999 for the EBA802, $29,919 for the EBA1202, $53,919 for the EBA2202 and a starting price for what the UK’s The Register calls the “backup beast,” or the EBA3202, at $110,180.

 

Pricing does not include licensing options, further disk or tape storage or the customer’s desired disaster recovery options. Models are sized for customers as one appliance solutions. Except for the largest environments, customers need only price one automated easy-to-use appliance for their environments, putting STORServer’s total price for data protection at a cost-effective advantage over other product implementations.

 

“We’re excited to unveil our new models that offer an even more robust set of features, automation and simplification for our customers,” said Bill Smoldt, president and CEO of STORServer. “We will continue working closely with IBM to focus on the enterprise quality of our appliances and offer an appliance for every budget and environment.”

 

STORServer offers a complete suite of enterprise backup appliances, plus software and services for IBM TSM customers that solve today’s backup, archive and disaster recovery challenges. The company’s original appliance approach to data protection is distributed through a certified reseller channel of more than 200 sales organizations. For information about how to become a STORServer reseller partner, visit http://storserver.com/NewPartner.aspx. To learn more about the company’s line of data backup solutions, visit http://www.storserver.com.

 


BURLINGTON, VT – QuorumSoft, a world leading provider of deduplicating archival solutions for virtualized environments, today announced Q-Hybrid,

an innovative new way to perform backups without using XenServer snapshots. Q-Hybrid leverages the powerful XenServer hypervisor-based backup capabilities in the

QuorumSoft Alike™ solution with an agent-like approach, which conducts application-consistent backups within Windows virtual machines (VMs).

In addition to addressing longstanding limitations of XenServer snapshots, Q-Hybrid bypasses XenServer hypervisor-based snapshots altogether, greatly reducing

their storage overhead costs.

“We developed Q-Hybrid to solve the persistent problems confronting companies that use Citrix XenServer snapshot-based backups,” said Phil Baskette, co-founder

and CEO, Quorum Software, Inc. “Q-Hybrid solves two problems simultaneously. We reduce storage costs and we provide full application-consistent protection for

all Windows operating systems.”

Q-Hybrid combines the flexibility of and manageability of the hypervisor with the strengths of an agent-based backup. The new feature also protects volumes within

VMs that are not visible to the hypervisor itself, including iSCSI-based guest drives.  

The Q-Hybrid backup capability complements QuorumSoft’s existing Enhanced backup technology, a high performance and scalable agentless approach. Together,

these approaches provide unmatched flexibility, power, and coverage for backing up XenServer environments.

Q-Hybrid is being launched as a key capability in a new version of the Alike Backup and Disaster Recovery solution. The new version, Alike v2.5, also delivers

other improved capabilities, including:

  • Backup performance reporting capabilities that assist with capacity planning and help you visualize your resource usage over time.
  • A more powerful deduplication architecture that boosts performance in high latency and other network environments.
  • New ease of use features, including simplified features for performing single, ad-hoc backups, and user interface features.


Alike v2.5 will be generally available September 24.

About QuorumSoft

Quorum Software, Inc. was founded in 2008 to offer organizations of all sizes the high-performance and cost-effective solutions they need to meet

their backup and business continuity requirements.


More information:

You can get more information on Alike v2.5 at: http://www.quorumsoft.com/alike-v2.5/

You can get general information about QuorumSoft: http://quorumsoft.com/index.php

Follow QuorumSoft on Twitter at http://twitter.com/QuorumSoft

Los Angeles, Calif. -- Everbridge today announced that it has launched a first of its kind social and critical communications solutions suite that enables organizations with the ability to gather and evaluate real-time intelligence from social media as part of its communications strategy.  The new solution provides organizations with a single, interactive communications console to not only monitor a situation and gather external intelligence using real-time social media, data feeds and updates from the field, but also effectively take action by sending notifications and fostering interaction with individuals or groups using lists, locations and visual intelligence such as geo-mapping

With the new Everbridge system, organizations can mine and monitor information in the broad social universe (such as Twitter) that is relevant to them by defining key topics, phrases, and events by geographic area, and establishing targets and thresholds that when achieved will automatically initiate notifications to administrators and users.  Essentially, the new Everbridge system enables organizations to capitalize on the virtual “eyes and ears” of the social universe and cut through the “noise” to provide the real-time, highly relevant data that they need to monitor situations such as emergency incidents, weather related events, and corporate activities. These capabilities in combination with the Everbridge system’s powerful mass notification solution can be used to initiate communications to individual or groups of recipients through a series of escalating contact paths (landline, email, SMS, mobile phones and mobile applications).  Ultimately, the Everbridge system allows administrators to utilize real-time information from multiple sources, guarantee the delivery of critical information to recipients and provide the most comprehensive incident lifecycle management possible.

“Social media, an increasingly mobile society and an overwhelming amount of data sources can often complicate the ability of organizations to adequately and efficiently manage potentially harmful events,” said Imad Mouline, chief strategy officer, Everbridge.  “With the new Everbridge system, we harness the power of this information and offer our clients a powerful combination of real-time insight, and communications solutions that equip them with the capability to command and control critical activities.”

Given the pervasiveness of social media, Forrester, a global research and advisory firm, recently published a paper that evaluated the relevance of social media in crisis communications.  In “It’s Time To Include Social Technology In Your Crisis Communication Strategy”, Forrester concludes that “The value of social networking sites — facilitating many-to-many relationships and discussions targeted by self-selected individual interest — offers unique advantages in the crisis communications arena.”

The Solutions:

Everbridge Interactive Visibility allows users to integrate real-time information from social media, recipient feedback, and data feeds into a single communications console.  This allows decision-makers to simultaneously monitor events and communicate efficiently to designated recipients using insight gathered from multiple sources.  By providing users with simultaneous visibility and interactivity, decision-makers are able to use real-time data gathered from multiple sources to make better informed decisions and manage the lifecycle of critical incidents with increased efficiency and speed.

Everbridge Mass Notification enables users to send notifications to individuals or groups using lists, locations, and visual intelligence from anywhere at any time.  Dynamic escalation rules automate message delivery based on the order of contact paths which can be set by administrators or recipients and only stops once the recipient confirms receipt. This ensures that each recipient receives their intended notification. GIS-based capabilities provide an additional contact strategy which allows the administrator to send messages to recipients in a specific geographic region defined by zip code, street address, radius from a specific point or using drawing tools on interactive maps and uploaded shape files.

About Everbridge

Everbridge provides industry-leading interactive communication and mass notification solutions to organizations in all major industries and government sectors.  Everbridge solutions increase connectivity to key audiences, automate communication processes, and integrate recipient feedback, data feeds, and social media in a single communications console.  Ultimately, these solutions provide the insight and infrastructure that help clients save lives, manage critical activities and improve the efficiency of daily operations. For more information about, please see http://www.everbridge.com/.

COLORADO SPRINGS  –– STORServer®, the leading provider of proven data backup solutions for the mid-market, today announces significant improvements to its online reseller portal that will provide enhanced sales information, product specs and content to assist partners in closing more sales. The portal will function as a resource for resellers to better understand STORServer offerings and to provide product information to their prospects.

 

Qualified and participating resellers will now receive sales inquiries directly from the portal. Other key areas of development include:

  • Navigation improvements
  • Dashboard development
  • "At-a-glance" account information
  • Lead management
  • Marketing and training resources

 

“The portal was already an industry leader, allowing resellers to build complex quotes, but following numerous usability testing sessions performed by Intuitive Websites with our resellers, we realized it needed improvements to help our partners market and sell STORServer products,” said John Pearring, manager of sales and marketing for STORServer. “The new portal will integrate with STORServer marketing efforts to generate leads and support the reseller’s sales efforts in a more robust and efficient manner. Intuitive Websites did a terrific job of producing the new look and feel, as well as the GUI.”

 

To improve navigation and usability, the new portal offers a central dashboard page that includes links to the most utilized tools within the portal and a summary of current account activity. The dashboard is unique to each reseller, displaying a status of active and expired accounts as well as accounts that need to be refreshed.

 

A number of enhancements have been made to the usability of the accounts section, including a new architecture that is intuitive and easy to use for both new and experienced resellers.

 

In the next phase of portal updates—expected to release later this year—resellers will be able to modify the dashboard to highlight individual preferences. Other new features will include integration with CRM tools, a quote tool demonstration video and a reseller support page.

 

STORServer offers a complete suite of enterprise backup appliances, plus software and services for IBM TSM customers that solve today’s backup, archive and disaster recovery challenges. The company’s original appliance approach to data protection is distributed through a certified reseller channel of more than 200 sales organizations. For information about how to become a STORServer reseller partner, visit http://storserver.com/NewPartner.aspx. To learn more about the company’s line of data backup solutions, visit http://www.storserver.com.