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Volume 27, Issue 4

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Press Releases

Press Releases (1435)

Los Angeles, Calif. -- Everbridge today announced that it has launched a first of its kind social and critical communications solutions suite that enables organizations with the ability to gather and evaluate real-time intelligence from social media as part of its communications strategy.  The new solution provides organizations with a single, interactive communications console to not only monitor a situation and gather external intelligence using real-time social media, data feeds and updates from the field, but also effectively take action by sending notifications and fostering interaction with individuals or groups using lists, locations and visual intelligence such as geo-mapping

With the new Everbridge system, organizations can mine and monitor information in the broad social universe (such as Twitter) that is relevant to them by defining key topics, phrases, and events by geographic area, and establishing targets and thresholds that when achieved will automatically initiate notifications to administrators and users.  Essentially, the new Everbridge system enables organizations to capitalize on the virtual “eyes and ears” of the social universe and cut through the “noise” to provide the real-time, highly relevant data that they need to monitor situations such as emergency incidents, weather related events, and corporate activities. These capabilities in combination with the Everbridge system’s powerful mass notification solution can be used to initiate communications to individual or groups of recipients through a series of escalating contact paths (landline, email, SMS, mobile phones and mobile applications).  Ultimately, the Everbridge system allows administrators to utilize real-time information from multiple sources, guarantee the delivery of critical information to recipients and provide the most comprehensive incident lifecycle management possible.

“Social media, an increasingly mobile society and an overwhelming amount of data sources can often complicate the ability of organizations to adequately and efficiently manage potentially harmful events,” said Imad Mouline, chief strategy officer, Everbridge.  “With the new Everbridge system, we harness the power of this information and offer our clients a powerful combination of real-time insight, and communications solutions that equip them with the capability to command and control critical activities.”

Given the pervasiveness of social media, Forrester, a global research and advisory firm, recently published a paper that evaluated the relevance of social media in crisis communications.  In “It’s Time To Include Social Technology In Your Crisis Communication Strategy”, Forrester concludes that “The value of social networking sites — facilitating many-to-many relationships and discussions targeted by self-selected individual interest — offers unique advantages in the crisis communications arena.”

The Solutions:

Everbridge Interactive Visibility allows users to integrate real-time information from social media, recipient feedback, and data feeds into a single communications console.  This allows decision-makers to simultaneously monitor events and communicate efficiently to designated recipients using insight gathered from multiple sources.  By providing users with simultaneous visibility and interactivity, decision-makers are able to use real-time data gathered from multiple sources to make better informed decisions and manage the lifecycle of critical incidents with increased efficiency and speed.

Everbridge Mass Notification enables users to send notifications to individuals or groups using lists, locations, and visual intelligence from anywhere at any time.  Dynamic escalation rules automate message delivery based on the order of contact paths which can be set by administrators or recipients and only stops once the recipient confirms receipt. This ensures that each recipient receives their intended notification. GIS-based capabilities provide an additional contact strategy which allows the administrator to send messages to recipients in a specific geographic region defined by zip code, street address, radius from a specific point or using drawing tools on interactive maps and uploaded shape files.

About Everbridge

Everbridge provides industry-leading interactive communication and mass notification solutions to organizations in all major industries and government sectors.  Everbridge solutions increase connectivity to key audiences, automate communication processes, and integrate recipient feedback, data feeds, and social media in a single communications console.  Ultimately, these solutions provide the insight and infrastructure that help clients save lives, manage critical activities and improve the efficiency of daily operations. For more information about, please see http://www.everbridge.com/.

COLORADO SPRINGS  –– STORServer®, the leading provider of proven data backup solutions for the mid-market, today announces significant improvements to its online reseller portal that will provide enhanced sales information, product specs and content to assist partners in closing more sales. The portal will function as a resource for resellers to better understand STORServer offerings and to provide product information to their prospects.


Qualified and participating resellers will now receive sales inquiries directly from the portal. Other key areas of development include:

  • Navigation improvements
  • Dashboard development
  • "At-a-glance" account information
  • Lead management
  • Marketing and training resources


“The portal was already an industry leader, allowing resellers to build complex quotes, but following numerous usability testing sessions performed by Intuitive Websites with our resellers, we realized it needed improvements to help our partners market and sell STORServer products,” said John Pearring, manager of sales and marketing for STORServer. “The new portal will integrate with STORServer marketing efforts to generate leads and support the reseller’s sales efforts in a more robust and efficient manner. Intuitive Websites did a terrific job of producing the new look and feel, as well as the GUI.”


To improve navigation and usability, the new portal offers a central dashboard page that includes links to the most utilized tools within the portal and a summary of current account activity. The dashboard is unique to each reseller, displaying a status of active and expired accounts as well as accounts that need to be refreshed.


A number of enhancements have been made to the usability of the accounts section, including a new architecture that is intuitive and easy to use for both new and experienced resellers.


In the next phase of portal updates—expected to release later this year—resellers will be able to modify the dashboard to highlight individual preferences. Other new features will include integration with CRM tools, a quote tool demonstration video and a reseller support page.


STORServer offers a complete suite of enterprise backup appliances, plus software and services for IBM TSM customers that solve today’s backup, archive and disaster recovery challenges. The company’s original appliance approach to data protection is distributed through a certified reseller channel of more than 200 sales organizations. For information about how to become a STORServer reseller partner, visit http://storserver.com/NewPartner.aspx. To learn more about the company’s line of data backup solutions, visit http://www.storserver.com.

MOUNTAIN VIEW, Calif. – Symantec Corp. (Nasdaq: SYMC) today announced that 79 percent of organizations report increasing complexity in the data center, according to the results of its 2012 State of the Data Center Survey. The survey, which provides insight into the top challenges organizations are grappling with as the data center continues to transform, highlights the underlying drivers of data center complexity, current impacts on the business, and the latest initiatives IT is adopting to mitigate the issues. While the cause of data center complexity stems from a variety of factors, respondents identify implementing an information governance strategy as the main initiative organizations are taking to address data center growing pains. The State of the Data Center findings emphasize the importance of taking steps to intelligently manage organizational resources to rein in operational costs and control information growth.


Click to Tweet: 44% of organizations cite mobile computing as a top driver of data center complexity:  http://bit.ly/NoS5rO


“As today’s businesses generate more information and introduce new technologies into the data center, these changes can either act as a sail to catch the wind and accelerate growth, or an anchor holding organizations back,” said Brian Dye, vice president, Information Intelligence Group, Symantec Corp. “The difference is up to organizations, which can meet the challenges head on by implementing controls such as standardization or establishing an information governance strategy to keep information from becoming a liability.”


Read more detailed blog post:

·         State of the Data Center Survey Reveals Increasing IT Complexity


Data Center Complexity Pervasive

Organizations of all sizes, industries and regions report increasing complexity within the data center. According to the survey, data center complexity impacts all areas of computing, most notably security and infrastructure, as well as disaster recovery, storage and compliance.  Respondents rated complexity across all areas fairly evenly (6.6 or higher out of 10), with security topping the list at 7.1. The average level of complexity for companies around the world was 6.7. On average, organizations in the Americas rated complexity highest, at 7.8, and those in Asia-Pacific/Japan rated it lowest at 6.2.

Effects of Data Center Complexity are Diverse and Costly

Several factors are driving data center complexity. First, respondents reported they are dealing with an increasing number of applications that they consider to be business-critical. Sixty-five percent said the number of business-critical applications is increasing or increasing greatly.  Other key drivers of data center complexity include the growth of strategic IT trends such as mobile computing (cited by 44 percent of respondents), server virtualization (43 percent), and public cloud (41 percent).


The survey revealed that the effects of growing data center complexity are far reaching. The most commonly mentioned impact is higher costs, with nearly half of the organizations citing it as an effect of complexity.  Other impacts include reduced agility (39 percent), longer lead times for storage migration (39 percent) and provisioning storage (38 percent), security breaches (35 percent), and downtime (35 percent).


The typical organization experienced an average of 16 data center outages in the past 12 months, at a total cost of $5.1 million. The most common cause was systems failures, followed by human error, and natural disasters.


IT Taking Steps to Alleviate Complexity

According to the survey, organizations are implementing several measures to reduce complexity, including training, standardization, centralization, virtualization, and increased budgets. In fact, 63 percent of respondents consider increasing their budget to be somewhat or extremely important to dealing with data center complexity. However, the single biggest initiative organizations are undertaking is to implement a comprehensive information governance strategy, defined as a formal program that allows organizations to proactively classify, retain and discover information in order to reduce information risk, reduce the cost of managing information, establish retention policies and streamline their eDiscovery process. Ninety percent of organizations are either discussing information governance, or have implemented trials or actual programs.


The biggest drivers for information governance include security (rated somewhat or extremely important by 75 percent of respondents), the availability of new technologies that make information governance easier (69 percent), increased data center complexity (65 percent), data growth (65 percent), and regulatory and legal issues (61 and 56 percent, respectively).


Organizations have several goals with information governance, including enhanced security (considered important by 75 percent), ease of finding the right information in a timely manner (70 percent), reduced costs of information management (69 percent) and storage (68 percent), reduced legal and compliance risks (65 and 64 percent, respectively), and a move to the cloud (59 percent).



Following are some recommendations that IT can try to mitigate the effects of data center complexity.

·         Establish C-level ownership of information governance. Start with high-ROI projects like data loss prevention, archiving and eDiscovery to preserve critical information, find what you need and delete the rest.

·         Get visibility beyond platforms. Understand the business services that IT is providing and all of the dependencies to reduce downtime and miscommunications.

·         Understand what IT assets you have, how they are being consumed, and by whom. This will help cut costs and risk. The organization won’t buy servers and storage it doesn’t need, teams can be held accountable for what they use, and the company can be sure it isn’t running out of capacity.

·         Reduce the number of backup applications to meet recovery SLAs and reduce capital expenses, operating expenses and training costs.

·         Deploy deduplication everywhere to help address the information explosion and reduce the rising costs associated with backing up data.

·         Use appliances to simplify backup and recovery operations across physical and virtual machines.

Symantec’s 2012 State of the Data Center Survey

Symantec’s 2012 State of the Data Center Survey was conducted by ReRez Research in March 2012. The results are based on responses from 2,453 IT professionals at organizations in 34 countries.  Respondents included senior IT staff focused on operations and tactical functions, as well as staff members focused on planning and IT management.


·         2012 State of the Data Center Report

·         Infographic: State of the Data Center

·         SlideShare: 2012 State of the Data Center Survey

·         Blog Post: State of the Data Center Survey Reveals Increasing IT Complexity


Connect with Symantec

About Symantec

Symantec protects the world’s information, and is the global leader in security, backup and availability solutions. Our innovative products and services protect people and information in any environment – from the smallest mobile device, to the enterprise data center, to cloud-based systems. Our industry-leading expertise in protecting data, identities and interactions gives our customers confidence in a connected world. More information is available at www.symantec.com or by connecting with Symantec at: go.symantec.com/socialmedia.

Columbus, Ohio – Emerson Network Power, a business of Emerson (NYSE: EMR) and the global leader in maximizing availability, capacity and efficiency of critical infrastructure, today announced the availability of a white paper entitled “NFPA 70E 2012 Rolls Out New Electrical Safety Requirements Affecting Data Centers.”


The white paper provides an overview of how the safety and maintenance changes required by NFPA 70E most impact data centers, discusses the challenges to implementing electrical safety programs, and shares best practices for creating an effective program for data centers.


“Electrical hazards are a serious workplace issue and are the fourth leading cause of traumatic occupational fatalities,” said Brian Humes, vice president and general manager, Emerson Network Power’s Liebert Services business. “The NFPA has made big strides to help protect workers and promote electrical safety with the NFPA 70E Standard for Electrical Safety; however, some of the regulatory requirements are complex and at times hard to understand. This white paper clarifies the most recent changes to NFPA 70E. It gives data center managers the opportunity to digest the requirements, and more importantly, implement best practices for keeping their workplaces safe and compliant.”


The 2012 edition of NFPA 70E: Standard for Electrical Safety in the Workplace® became effective Aug. 31, 2011, and requires data center managers to take action in regards to safety-related work practices. Issues addressed by the updated guidelines and covered in the white paper include safety training, proper use of equipment, arc flash and electrical system labeling, new maintenance practices and more.

To download “NFPA 70E 2012 Rolls Out New Electrical Safety Requirements Affecting Data Centers,” or for more information on Liebert Services or other Liebert technologies visit www.EmersonNetworkPower.com.


About Emerson Network Power 

Emerson Network Power, a business of Emerson (NYSE:EMR), delivers software, hardware and services that maximize availability, capacity and efficiency for data centers, healthcare and industrial facilities. A trusted industry leader in smart infrastructure technologies, Emerson Network Power provides innovative data center infrastructure management solutions that bridge the gap between IT and facility management and deliver efficiency and uncompromised availability regardless of capacity demands.  Our solutions are supported globally by local Emerson Network Power service technicians. Learn more about Emerson Network Power products and services at www.EmersonNetworkPower.com.


About Emerson
Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world.  The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions.  Sales in fiscal 2011 were $24.2 billion.  For more information, visit www.Emerson.com.


Martinsried, Germany -- ADVA Optical Networking announced today that it has joined the Optical Networking Foundation (ONF): An organization committed to the development and standardization of Software-Defined Networking (SDN) and OpenFlow protocols. Working alongside other ONF members, ADVA Optical Networking will play a key role in developing emerging Software-Defined Networking and OpenFlow technologies directed at the optical domain.

"SDN presents the networking industry with a real opportunity to drive radical new efficiencies," said Christoph Glingener, CTO at ADVA Optical Networking. "SDN and OpenFlow are already proving themselves inside the data center. By extending SDN beyond physical data center boundaries into the optical networking domain you can effectively automate your entire cloud networking infrastructure including the transport equipment interconnecting different sites. This type of holistic network virtualization is exciting; it’s something we've already demonstrated with our OpenFlow technology. Our partnership with the ONF will only accelerate our work here."

Until now, SDN and OpenFlow developments have largely focused on the packet layer with little attention paid to circuit switched optical networks. Earlier this year, teams from ADVA Optical Networking and the University of Essex unveiled an SDN testbed showcasing a common OpenFlow control capable of dynamically operating both packet and wavelength switches. As part of the OFELIA project, this was the industry's first glimpse into an automated network with OpenFlow in the optical wavelength-switched domain and highlighted the potential for true network virtualization across multiple network layers.

"Early adopters of SDN are already discovering exciting opportunities to streamline operations, drive down costs and create additional value with new applications," commented Jörg-Peter Elbers, vice president, Advanced Technology, ADVA Optical Networking. "In a cloud-centric world, there is no doubt that SDN will have an important play in data center connectivity and cloud access. To facilitate this transition, optical transport technologies for high capacity and low latency will be one of our key focus areas in the ONF."

Watch ADVA Optical Networking’s CTO Insights video for further information: http://adva.li/ctosdn.

NEW YORK -- Perseus Telecom, a global connectivity provider, today announces the acquisition of ETradeLab, a Sao Paulo-based financial technology provider of hosting, managed connectivity, order routing and trade monitoring support. The purchase comes at a time of global demand for efficient trading systems with low-latency connectivity and local support models suited for banks, hedge funds and proprietary firms.

The joint company expects to add significant value to its services by tightly integrating them. Combining ETradeLab's hosting solutions with Perseus' ultra-low latency networks will provide cost-effective, efficient and valuable network solutions for its customers. Anticipating and responding to innovative demands while having pricing sensitivities further led to this agreement.

"Our purchase of ETradeLab shines light on the accelerating market growth in Brazil, Peru, Chile, Panama and Colombia where capital markets require ultra-fast, reliable connections to mitigate risk and to provide worldwide reach," states Dr. Jock Percy, Chief Executive of Perseus Telecom. "Incorporating ETradeLab into our brand was an easy decision given its expertise in the market and trade monitoring services."

Effective immediately, Marcos Guimaraes, founder of ETradeLab, is President of Perseus Telecom, Brazil. "It is a thrill to be part of Perseus Telecom's top-tier management team. Perseus brings innovation and high performance networks at fair prices due to its strong portfolio that allow customers to increase revenues while reducing operating costs," states Guimaraes. "The LATAM region's continuing market growth requires such building blocks for optimum time-to-market and even faster development; Perseus has the DNA to deliver them allied to ETradeLab's local market knowledge. I'm ready for the challenge and can't wait to start working with our customers."

The expansion of Perseus' Brazilian presence follows its recent Global Telecoms Business award for "Best Innovation," related directly to building the fastest connectivity from London to BM&F BOVESPA, Brazil. Prior to the award, Perseus announced the fastest route to BM&F BOVESPA with its strategic partner GlobeNet.

"Our recent announcements and awards with regards to Brazil and South America have indicated the firm is taking a permanent and local stake in the region and we have done this with the valuable acquisition of ETradeLab," says Percy. "We welcome Marcos Guimaraes as President of Perseus do Brazil and will continue our path of commitment to providing the lowest latency networks globally whilst delivering intelligent and cost efficiencies."

ATLANTA -- Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, has ranked 108th on this year's InformationWeek 500, an annual listing of the nation's most innovative users of business technology.

This marks the fourth year in a row Crawford has placed in the rankings. The annual list was revealed last night at a gala awards ceremony at the InformationWeek 500 Conference at the St. Regis Monarch Beach Resort, Dana Point, Calif.

"We are very pleased to be recognized for the fourth consecutive year by InformationWeek," said Crawford President and Chief Executive Officer Jeffrey T. Bowman. "Placing among the 500 top technology innovators validates our investment in our global strategic IT plan and improved systems. It says that we can develop a vision and implement solutions that better serve our clients, which is our ultimate goal."

Crawford outlined the development and achievements of the Company's global systems roadmap in its InformationWeek 500 nomination. The roadmap unifies business intelligence, social networking, business process management and analytics technologies into a standard global enterprise portal. It focuses on technologies that drive workforce optimization, and many of the most recent projects implemented or underway have featured significant process innovations.

For example, Crawford Community is a newly developed social application that helps streamline the assignment of catastrophe adjusters. "We were able to implement Crawford Community in time for this year's hurricane season, and it has proven to be successful in speeding the assignment process and getting adjusters onsite quickly," said Brian S. Flynn, Crawford's global chief information officer. "This type of real-world application both improves our own processes and helps us satisfy customers."

Other workforce optimization projects underway include automated claim assignment and scheduling for non-catastrophe claims, client billing and employee on-boarding. Crawford uses the Appian Business Process Management (BPM) Suite, a market-leading technology platform, to develop these and other applications.

"I am proud of our employees and their achievements and thank them for the work that has resulted in another year of recognition by InformationWeek," Flynn said. "Their passion for delivering quality service and willingness to embrace transformational change best prepares Crawford for future opportunities. This award acknowledges that innovative risk taking and execution of our strategic plan continues to pays dividends."

"The InformationWeek 500 has recognized the most innovative users of business technology for 24 years, and this year's innovations were particularly impressive," said InformationWeek Editor In Chief Rob Preston. "What the editors looked for are unconventional approaches – new technologies, new models, new ways of grabbing business opportunities and solving complex business problems with IT."

InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing, and also tracks the technology, strategies, investments and administrative practices of America's best-known companies. Past overall winners include PACCAR Inc., The Vanguard Group, CME Group, National Semiconductor, Con-Way, and Principal Financial Group. The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders. Additional details on the InformationWeek 500 can be found online at www.informationweek.com/iw500/.

About Crawford
Based in Atlanta, Ga., Crawford & Company is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

About InformationWeek Business Technology Network
The InformationWeek Business Technology Network provides IT executives with unique analysis and tools that parallel their work flow—from defining and framing objectives through to the evaluation and recommendation of solutions. Anchored by InformationWeek, the multimedia powerhouse that looks across the enterprise, the network scales across the most critical technology categories with online properties such as DarkReading.com (security), NetworkComputing.com (networking and communications) and BYTE (consumer technology). The network also provides focused content for key IT targets, such as CIOs, developers and SMBs, via InformationWeek Global CIO, Dr. Dobb's and InformationWeek SMB, as well as vital vertical industries with InformationWeek Financial Services, Government and Healthcare sites. Content is at the nucleus of our information distribution strategy—IT professionals turn to our experts and communities to stay informed, get advice and research technologies to make strategic business decisions.

MIDDLETON, Mass. -- The "Mobile Workplace" is now available for any business looking for quick productivity gains without changes to their software or infrastructure. Making a stationary workstation and all its peripherals mobile is a proven productivity technique and Newcastle Systems has re-launched its popular "Mobile Workplace" and "Power Swap" systems to make these benefits available to almost any business.

National and global brands in retail operations like Ross Dress for Less, Home Depot, Staples, Hobby Lobby and more have already deployed hundreds of Newcastle's Mobile Workplace Systems and dramatically increased productivity. Some of the benefits of "going mobile" include:

  • Fewer footsteps to complete tasks
  • Improved accuracy and precision of task execution
  • Reduced number of workstations required in a facility
  • Higher volumes and throughput for existing facilities and equipment

Newcastle's Mobile Workplace Systems combines one of four grades of mobile carts (from Compact to Heavy Duty) with a set of accessories that allows any business to configure any type of peripheral (barcode scanners, scales, monitors, label printers, etc.) required on their workstation. And what makes it truly innovative and productive is the new Power Swap system that provides electric power for every piece of equipment on your workstation – for however long a shift it's needed.

Newcastle Systems has extensive experience working with the following industries - see how they benefit from our Mobile Workplace Systems:

In the words of one of our customers: "We are receiving the same amount of product – but at a much lower cost. Receiving has gone through the roof since there is no down time." Troy Horn, Tyco International

To see how your existing workstations would look on one of our mobile carts, try our Mobile Workstation Self-Configure Tool today.

About Newcastle Systems

Newcastle Systems is an innovator of workplace mobility solutions for many of the world's leading retail and operations companies.

As the leading provider of Mobile Workplace© solutions, Newcastle Systems provides the means to dramatically improve employee and facility productivity without major changes to your infrastructure, software or processes.

A Newcastle Systems' Mobile Workplace© facility requires less equipment and less power to do the same work as a standard workplace configuration.

We are a "Customer-First" Business whose philosophy is "Provide innovative solutions that make equipment more mobile and information more readily available across an entire enterprise. Period."

We are strong believers that the only way to be successful is to listen to what our customers have to say.

For more information: Please visit our website at www.newcastlesys.com or direct inquiries to us by phone at 781-935-3450 or by e-mail at sales@newcastlesys.com.

Columbus, Ohio – Data center managers are valuing visibility into their IT network and infrastructure more than ever before according to a recent survey from Emerson Network Power, a business of Emerson (NYSE: EMR) and the global leader in maximizing availability, capacity and efficiency of critical infrastructure.

The biannual survey polled members of the Data Center Users’ Group® (DCUG), an association of influential data center, IT and facility managers sponsored by Emerson Network Power, and captured input from more than 120 respondents across North America. The questions covered a variety of data center topics including data center monitoring and management, power density and management, precision cooling and energy efficiency.

According to the survey, 56 percent of the respondents listed adequate monitoring and data center management capabilities among their three biggest concerns—making it the top concern among this year’s survey respondents and marking the highest percentage for the monitoring/management response in the history of the DCUG survey, which is now seven years running. In fact, in the five most recent DCUG surveys—all conducted over the past three years—no other concern topped that 56 percent mark. In the spring 2012 survey, 52 percent of respondents listed availability among their top three concerns, ranking second in the survey, and 45 percent listed energy efficiency.

“Clearly, visibility into the network is of critical concern to today’s data center professionals, and with good reason,” said Bob Miller, vice president, Emerson Network Power’s Liebert products business in North America, and a member of the Data Center Users’ Group board of directors. “Today’s data center is an incredibly complex, dynamic environment and increasingly critical to the success of most businesses. Those businesses are consolidating and virtualizing servers and putting a premium on flexibility and scalability for their IT systems, and that requires a level of visibility into the data center infrastructure that only recently became possible.”

An overwhelming majority of respondents have overseen recent consolidation and/or virtualization projects in their data centers with more of the same on the immediate horizon. Eighty-nine percent of those surveyed said they had implemented some server consolidation or virtualization in the last 18 months and 87 percent of those respondents indicated they expected to start another such project within the year.

The trend toward consolidation and virtualization is reflected in a sharp increase in average power density in the facilities of those surveyed. The average reported power density was 7.89 kW per rack, compared to just 6.0 kW per rack a year ago. DCUG members do not see that trend slowing, as respondents predicted densities of 12.17 kW per rack in just two years. Already, when asked what the maximum power density per rack was in their data centers, respondents indicated an average of 12.67 kW.

Additional results include the following:

  • Fifty-six percent believe their existing data center capacity will suffice for three years or less.
  • Thirty-one percent already have implemented wireless technologies in their data centers and another 21 percent are considering doing so.
  • Seventy-six percent of the respondents who had consolidated and/or virtualized servers experienced some type of problem in the aftermath. Those problems included asset management, hot spots and power capacity.


Emerson Network Power uses the data from the DCUG survey to track market issues and inform programming at future DCUG and industry events, such as the upcoming California TECHSymposium, September 18, 2012 in San Jose, California. That event, co-sponsored by Emerson Network Power and the DCUG, is focused on the future of the data center. The DCUG Fall Conference is scheduled for Nov. 12-14 in Orlando.

Founded in 2003, the DCUG contains approximately 1,000 members in North America; the group meets semi-annually to collaboratively discuss best practices, share experiences and address the most relevant issues affecting the reliability, availability and cost of operation for critical installations. The group’s membership comprises executives with a wide variety of IT and facilities management expertise from numerous companies and industries, including board member companies Cincinnati Bell Technology Solutions, JPMorgan Chase and Meijer, among others.

For more information on the DCUG, visit www.datacenterug.org. For more information on technologies and services from Emerson Network Power, visit www.EmersonNetworkPower.com.

Westborough, Mass. — ExaGrid Systems, Inc., the leader in cost-effective and scalable disk backup solutions with data deduplication, today announced that 50 companies and organizations previously using EMC Data Domain have selected ExaGrid’s disk backup with deduplication to either replace their Data Domain system or to handle new growth and projects where they needed more cost-effective scalability. The key milestone of Data Domain systems displaced underscores growing awareness of the scalability and cost of ownership problems over time associated with Data Domain’s front-end server architecture, which are solved by ExaGrid’s GRID architecture and unique approach to disk backup scalability.


With solutions that have a controller/disk shelf architecture such as Data Domain, organizations must add disk shelves as data grows, which means backup windows expand because there are not more deduplication processing resources added to support the increased workload, only more disk. Eventually, backup windows grow to the point where the front-end controller can no longer support the workload and must be replaced with a more powerful controller through a costly forklift upgrade.

In contrast, ExaGrid’s scalable GRID architecture adds full servers—including memory, processor, disk, and bandwidth—to maintain consistently fast backup performance and a fixed length backup window as data increases. Customers can confidently purchase a system that will scale to handle future data growth, keep the backup window from expanding and avoid costly forklift upgrades associated with the front-end server/disk shelf architecture. In many system configurations, ExaGrid disk backup with deduplication is about 50% the cost of EMC Data Domain in system and maintenance costs over a 3-year period.

Among the 50 organizations that have either replaced their Data Domain system with ExaGrid, or have added ExaGrid’s appliance to an existing backup environment still using Data Domain, are the following companies:

  • Bollinger Inc.: The insurance broker had been backing up its data with an EMC Data Domain solution. The company needed to be able to retain 12 weeks of data for disaster recovery, but could only keep two weeks of data on its system. Realizing that expansion of the Data Domain system would be cost prohibitive, Bollinger decided to install two ExaGrid systems to back up its data. The company achieved superior data deduplication ratios and offsite replication performance with the ExaGrid system, and ExaGrid’s scalable approach ensures that Bollinger can meet its backup needs without costly forklift upgrades in the future.
  • Greenwich Central School District: The storage needs of the school district outgrew its existing Data Domain system, and the IT team could only achieve five to seven days of data retention. After replacing the Data Domain system with ExaGrid, the IT team saw deduplication ratios as high as 40:1, and increased its retention to about 25 days.
  • RFI Communications and Security Systems: The IT team at RFI was backing up data to a Data Domain unit, but when data grew to the point where it required an expansion of the system, the company was facing a costly “forklift upgrade.”  Instead, RFI replaced the Data Domain system with ExaGrid, reaching deduplication ratios of as much as 63:1. In addition, the system can scale as data grows. 

Supporting Quotes:

  • Bill Andrews, president and CEO of ExaGrid Systems: “These 50 organizations share many of the same pain points that make ExaGrid’s approach more attractive compared to EMC Data Domain. As data grows and the front-end server of the Data Domain system can’t keep up, the forklift upgrades to higher performance systems become increasingly costly. Because ExaGrid’s GRID-based system grows seamlessly with you, the total costs over just 3 years can be 50% less with ExaGrid compared EMC Data Domain, which frees up valuable budget dollars you can use for other important IT initiatives.”
  • Tom Godon, Assistant Vice President and Network Engineer for Bollinger Inc.: “Retention was a major issue for us, and when we realized we would need to add more disk to our Data Domain system, we decided to look for alternatives. The ExaGrid system was about half the cost of a new, comparable EMC Data Domain system. In addition to the improved retention and better transmission speeds between sites, the ExaGrid system is easy to maintain and has a user-friendly interface compared to the more complex UI of the Data Domain system. With the ExaGrid’s scalability, our backup needs are met for the foreseeable future.”


About ExaGrid’s Technology:
The ExaGrid system is a plug-and-play disk backup appliance that works with existing backup applications and enables faster and more reliable backups and restores. Customers report that backup time is reduced by 30 to 90 percent over traditional tape backup. ExaGrid’s patented zone-level data deduplication technology and most recent backup compression reduces the amount of disk space needed by a range of 10:1 to as high as 50:1 or more, resulting in a cost comparable to traditional tape-based backup.

About ExaGrid Systems, Inc.:

ExaGrid offers the only disk-based backup appliance with data deduplication purpose-built for backup that leverages a unique architecture optimized for performance, scalability and price. The combination of post-process deduplication, most recent backup cache, and GRID scalability enables IT departments to achieve the shortest backup window and the fastest, most reliable restores and disaster recovery without backup window expansion or forklift upgrades as data grows. With offices and distribution worldwide, ExaGrid has more than 4,500 systems installed at more than 1,400 customers, and over 300 published customer success stories.

For more information, contact ExaGrid at 800-868-6985 or visit www.exagrid.com. Visit “ExaGrid’s Eye on Deduplication” blog: http://blog.exagrid.com/.