FRANKLIN, Tenn. — Cassidian Communications, an EADS North America company, today announced a contract award for emergency notification services from MainSource Financial Group (NASDAQ National Market “MSFG”), a community-focused, financial holding company with assets of approximately $2.9 billion. Through the multi-year service agreement, Cassidian Communications will provide MainSource and its subsidiaries access to The Communicator!® NXT™ SaaS (Software as a Service) emergency notification solution, recognized globally for its performance and reliability in times of crisis.
Archie M. Brown, Jr., chairman, president and CEO of MainSource Financial Group, stated, “In an emergency situation, this notification solution enables MainSource to efficiently and effectively communicate to all employees, instruct on next steps, gather information and keep everyone informed on the status of the crisis.”
MainSource Financial Group operates 76 full-service offices throughout Indiana, Illinois, Kentucky and Ohio through its banking subsidiary, MainSource Bank, headquartered in Greensburg, Ind. Through its non-banking subsidiary, MainSource Title LLC, the company provides various related financial services.
The Communicator! NXT solution, which is used by hundreds of public and private sector organizations globally, supports high-volume, multi-modal and increasingly complex communication strategies for business continuity and disaster recovery. The fully hosted application rapidly alerts and intelligently mobilizes key players, including company management, IT personnel, Community Emergency Response Teams (CERTs) and others as required. It also captures essential feedback such as individual arrival times, enabling faster, more informed decision making in contingencies, and provides comprehensive reporting for a full audit trail.
“For MainSource, the benefits of implementing emergency notification technology are many,” said Brown. “Communications to our entire workforce can now be centralized, with pre-programmed scenarios and groupings for a more concise communication plan. In addition, contact information will be more reliable due to the Self-Registration Portal, through which employees will be able to maintain and update their own contact information.”
Together, Cassidian Communications field engineers and representatives of MainSource Financial Group finalized the deployment and testing of The Communicator! NXT solution for the company in mid-July. Employees of the consumer and commercial financial services organizations took part in Cassidian Communications University, a comprehensive user training program, in August.
MainSource Financial Group initially plans to build emergency notification scenarios for situations such as inclement weather and IT disruptions. Like other clients of Cassidian Communications, the company will expand The Communicator! NXT solution to include other communications¾emergency and non-emergency alike¾over time.
“Having supported the emergency notification needs of so many financial organizations throughout our company’s history, it is both an honor and a privilege to add MainSource Financial Group to our continually growing list of clients,” said Mary Wathen, chief operating officer, Cassidian Communications. “We are ready to assist this dynamic organization with its business continuity strategy and ultimately its mission to be the premier community financial services company in the Midwest.”
Cassidian Communications continues to serve clients ranging from public safety operations to Fortune 1000 corporations to federal agencies. Collectively, the company has more than 40 years of experience deploying 9-1-1 call processing solutions, emergency notification systems and first-responder digital trunked radio networks.
As the largest and most trusted source of mission critical communications solutions, Cassidian Communications, an EADS North America company, is leading the way in standards-based NG9-1-1 call center applications, notification solutions and services, and P25 land mobile radio systems.
EADS North America is the U.S.-based operation of EADS, a global leader in aerospace, defense, and related services. EADS contributes more than $12 billion to the U.S. economy annually and supports over 220,000 American jobs through its network of suppliers. EADS North America, headquartered in Herndon, Va., offers a broad array of advanced solutions to meet U.S. military and commercial requirements, including fixed- and rotary-wing aircraft, homeland security systems, public safety communications, defense electronics and avionics, and threat detection systems.