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October 22, 2013

Understanding How National Cultures Impact Resilience Programs

Course Description

As the world becomes more global, businesses must learn how to cope effectively with the many cultural value systems and mannerisms encountered in other countries. One of the greatest mistakes leaders and planners can make is assuming their own culture-based values and attributes are always appropriate and will function effectively in other countries and cultures. Understanding the values and traits that are characteristic of other cultures is especially important in resiliency planning.

Most approaches to planning and conducting continuity and crisis operations are built around Western attributes, such as key personnel being willing to make autonomous decisions and to accept moderate risk. Yet many societies are inherently risk-averse, and greatly prefer a collectivist, rather than individualistic, approach to decision making. This is only one example of cultural differences that will be explored during this course

This 2-week elearning course will give you insights into how to understand cultural differences you may encounter in countries outside of your own. Understanding these differences is the first step in designing practical and effective business continuity, crisis management, and resilience programs that will work around the world.  Download Brochure 

 

Course Outline

Week One: Culture Basics
  • Course content and intent (not an academic exercise, but a pragmatic review of how cultural perspectives can affect organizational culture and associated resilience programs). Bottom line: operational effectiveness
  • The distinctions between political culture (beliefs/values about governance, authority,legitimacy), organizational culture (the value system an organization assimilates to frame its operations), and core culture (individual value system)
  • Key factors that affect cultural values and characteristics (religion, ethnicity, modernization and globalization)
  • Peterson's Scales and intercultural competence 
Week Two: Application
  • The importance of objectivity and informed observation
  • Practical application of Peterson's Scales
  • Characteristics of Western, African, Middle Eastern, Asian, and Latin American cultures, using Peterson's Scales and other factors
  • Defining cultural values and how they can affect organizational culture, with focus on resilience-related operations

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Delivery Structure 

This two-week online course is based on a highly acclaimed textbook available as an eBook and its companion website, and is augmented with narrated slides. The course book and access to Peterson's Cultural Style Indicator survey is included in the course fee.
The course uses a moderated discussion forum to keep students engaged and highlight important points, and to discuss questions from the students. Due to the nature of the subject matter and the international makeup of ICOR's membership, the course is intended to be very interactive, gaining insight from students in countries around the world. A final essay will be required.

Course Audience 
This course is a must for any professional who works in any of the disciplines that support a resilient organization. This specifically includes professionals responsible for ensuring resilience across international operations.
 
Course Schedule, Fee & Exam

OR 4000 is an elearning course that you can complete from "home" but that runs over a
two week time frame with other students globally. Using ICOR's online learning management system, students access the course materials and discussion forums online and participate in your own time zone at your leisure. 

The grade for the course is determined by participation in the discussion forums and the
completion of a 1000 word essay. Students will have a week after the course concludes
to submit the essay. All participants who achieve 75% of the points for discussion participation and on the essay earn a certificate of course completion.  

Cost:  $805.50 ICOR members & partners, $895.00 non-members  

 

The Instructor

A.J. Briding, M.S., M.A., CORE, CEM, PMP, CMQ/OE, CHS-V. is a consultant in organizational resilience, continuity of operations, and emergency management, and teaches a Masters-level course in Cultural Studies for the U.S. military. A.J. brings over 30 years of field experience in leading operations in VUCA (volatile, uncertain, complex, and ambiguous) environments around the globe.  

He has lived in Libya, Japan, Egypt, Israel, and Germany, and flown missions as an Air Force transport pilot into 40 countries. He is the President of Vantage Solutions, LLC that provides consulting and education services, and serves as an advisor and trainer for ICOR. A.J. has 7 years of collegiate teaching as a professor of aerospace studies and associate professor of physics, and has been teaching online courses for over 8 years.

 

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Questions?  Contact Education@theicor.org