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December 4, 2013

Webtrends Expands SaaS Operations with ViaWest

Expansion represents Webtrends' growth and leverages ViaWest’s SOC-compliant Hillsboro facility

PORTLAND, ORWebtrends today announced the expansion of its global SaaS operations to ViaWest’s Data Center Complex in Hillsboro, OR. The expansion is a strategic move to reinforce the commitment Webtrends continues to make to its customers by providing the best security and uptime.  

“We handle billions of transactions a day and reliability, availability and security are primary considerations for Webtrends and our customers,” said Bruce Kenny, Executive Vice President of Product at Webtrends. “ViaWest provides world-class operations with proactive compliance with SSAE 16/SOC 1, 2 and 3 and overall security. This and their partnering model was a crucial factor in our choosing them as our data center partner. We are pleased to expand with ViaWest as they share our fanatical focus on being the very best stewards of our customers’ digital assets.”

ViaWest is one of the largest privately-held cloud computing and managed services providers in North America with 27 data centers across the country. The Hillsboro data center complex features more than 50,000 square feet of usable space, the latest in energy-efficient systems, and is the largest SSAE 16/SOC 1, SOC 2 and SOC 3-compliant facility in the state of Oregon. The facility also has 8.5 megawatts of backup power generation to ensure, in the unlikely event of power loss, Webtrends operations will not be affected.

“Webtrends is well known for their success in working with many of the world’s largest and most well-known brands,” said Jim Linkous, Regional Vice President Sales and General Manager for ViaWest. “Webtrends'  requirements are at the highest levels of compliance and security with a 24/7 workload. We are proud that we met their stringent demands and that Webtrends entrusted ViaWest with continuing their unmatched reliability and security record. We look forward to continuing to provide first-class colocation services as Webtrends grows into the future.”

SSAE 16, also called Statement on Standards for Attestation Engagements 16, is a regulation created by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA) for redefining and updating how service companies report on compliance controls. SSAE-certification is a highly sought-after requirement for brands that want to provide customers a well-understood format for control compliance reporting, underscoring the commitment to industry best practices, and safeguarding information.

About Webtrends Inc.
Webtrends offers a portfolio of digital solutions that help brands understand consumer behaviors and enable them to act on those insights in the very moment they need to act. Utilizing advanced big data analytics, Webtrends solutions provide a consistent customer experience across all digital channels on any device the customer uses, helping brands remain connected and relevant to their customers, increase productivity and maximize yield on investments. 

Webtrends invented the analytics industry and is continually re-inventing it for more than 2,000 global brands including, Lloyds Banking Group, Barclays, HSBC, ASOS, Microsoft, BMW, Toyota, Play.com, AllSaints, The Telegraph and many more.

About ViaWest

ViaWest is the leading colocation provider in North America. We enable businesses to leverage both their existing IT infrastructure and emerging cloud resources to deliver the right balance of cost, scalability and security. Our data center services include a comprehensive suite of fully compliant environments, premium wholesale and retail colocation, private and public clouds and managed services. For additional information on ViaWest, please visit www.viawest.com  or call 1-877-448-9378. Follow ViaWest on LinkedInTwitter or visit their YouTube channel.