COMPANY: SunGard Availability Services
TITLE: Senior Consultant - Operational Resiliency Consulting
INTERNAL JOB CODE: #8814
LOCATION: Huntington Beach, CA 92647 or San Ramon, CA 94583 or Chicago, IL 60018
EMAIL RESUMES TO: firstname.lastname@example.org
Our Vision is to be the IT solutions provider of choice to ensure the availability of our customers’ business operations. Do you want to make a difference in one of the world's leading IT services companies? SunGard Availability Services offers careers that combine the independence of working in a small entrepreneurial environment with the depth of resources of a Fortune 500 technology company. www.availability.sungard.com
At SunGard Availability Services, we provide operations support to organizations that need to ensure business viability by keeping mission critical information and applications up and running. With the recent launch of our Enterprise Cloud Services, SunGard continues to invest in new technologies to stay in the foreground of technology innovations that solve business challenges.
Unlike other companies that offer individual technology services, SunGard Availability Services is focused on providing responsive and integrated disaster recovery, managed services, IT consulting and business continuity management software solutions, to help organizations keep critical technology and applications available.
At SunGard Availability Services, we know that our people are our greatest assets; we work hard to develop our employees and rely on them to make wise choices. The result is challenging and rewarding work environment that fosters growth and encourages professional development. That’s why over 3000 dedicated professionals chose SunGard Availability Services as their place of employment. www.careers.sungardas.com
INTRODUCTION TO SUNGARD AVAILABILITY SERVICES - CONSULTING SERVICES:
SunGard Availability Services (SunGard AS) Consulting Services (CS) provides technology services to help our customers remain available, adaptable, and operationally excellent. We do this by advising and supporting our customers in the management of risk for their mission critical processes, systems, and people. Unlike other companies that offer individual technology services, SunGard is focused on providing responsive and integrated disaster recovery, managed services, IT consulting, business continuity risk management services, as well as business continuity management software solutions, to help organizations keep people, processes and information connected. Within SunGard AS, the Consulting Services division is migrating to a partner-based consulting model. Our goal is to drive more strategic value to our customers through deeper relationships with broader risk-based service offerings.
SunGard AS is an operational unit of SunGard. With annual revenue of more than $5 billion, SunGard is a global leader in software and processing solutions for the financial services, higher education, energy trading, and public sector. SunGard serves more than 25,000 customers in more than 50 countries, including the world’s 50 largest financial services organizations. SunGard’s combination of industry leading consulting services and software solutions provide distinct advantages to customers that are not available from our competition and limitless career opportunities for our over 25,000 team members around the world.
Within SunGard’s Consulting Services organization, the Operational Resilience Practice contains three practice areas, which are Risk & Resiliency Strategy, Business Continuity Management and IT Service Continuity that support SunGard’s six vertical industry markets by delivering assessments, programs and solutions related to their respective areas. As a Senior Consultant you will primarily be responsible for project delivery within this organization.
1. Analyze, define and recommend solutions in support of a client’s Operational Resilience Program as defined within the scope of assigned projects.
2. Effectively manage scope of deliverables as contracted; reporting issues to Engagement Manager as necessary and aligning work responsibilities for on-site team as necessary.
3. Maintain an awareness of technological and program advancements in the field of Operational Resilience.
4. Assist in the execution and delivery of consulting projects: Work closely with a project manager to develop solutions; Support business development activities as needed; Manage work load to deliver quality deliverables on time and under budget.
5. Communicate status effectively and engage client in further development of their delivery needs.
6. A utilization goal of 95%.
7. Able to travel up to 75% within the US (typically travel is Monday thru Thursday only).
Certification (such as ABCP, CBCP MBCI) is desired.
Requires Project Management experience; Consulting and Industry Methodologies that support effective Business Continuity Management program development.
Requires strong work management skills (time, accounting, project completion, forecasting).
Requires effective analytical and reasoning skills to plan, develop, implement and integrate strategies, policies and objectives and carry out needs, risk and financial analyses.
Previous experience leading project teams in successful delivery of BC/ITSC projects.
Subject Matter Expert in one or more of the following areas: Operational Resilience Assessments; Operational Resilience Strategy; Continuity Program Development; BIA; Recovery Strategy and BC/ITSC Plan Development; Testing; BCM Program Management; working knowledge of compliance with Industry Standards and Regulations.
Where applicable, a Subject Matter Expert in one or more technical areas of delivery such as: Mainframe; Distributed; Cloud; Virtualization; Storage; Backup; and other technologies evolving in the Operational Resilience discipline today.
OTHER SKILLS AND CONSIDERATIONS:
Senior Consultants will be required to travel extensively for periods of time on engagements (upwards of 75 – 100% of the time). Senior Consultants are required to work through periods of time where they will be heavily engaged in viewing computer screens, reading and reviewing documentation or expected to lead intense work sessions that require high levels of concentration.
Senior Consultants must also be able to deal with personalities and work through issues to meet the requirements of the client. They may be onsite where they are required to think independently and strategically in support of a client’s needs.
The Senior Consultant must have excellent listening, speaking, writing, decision making, problem solving and presentation skills and the ability to deliver solutions through a crisis or disaster event.
Senior Consultants will be required to work in Client allocated workspace (when onsite), so environmental conditions can be unpredictable and may present some additional challenges.