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October 1, 2013

Emerson Network Power White Paper Examines Inherent Deficits of Time-Based Maintenance in Data Centers and Offers Best Practices for Overcoming Them

Columbus, Ohio – Emerson Network Power, a business of Emerson (NYSE: EMR) and the global leader in maximizing availability, capacity and efficiency of critical infrastructure, today announced the availability of a white paper entitled “Understanding Why the Most Common Maintenance Approach Isn’t Enough for Overcoming the Inherent Deficits of Time-Based Maintenance.”

The white paper highlights how the changing Data Center Infrastructure Management (DCIM) market has led to the need for greater insight into data center systems and how DCIM is being used to support core business objectives. The paper further delves into a proprietary technology that allows for expert analysis of comprehensive system data, and when combined with field expertise, enables data center managers to move away from time-based maintenance cycles in order to achieve the objectives of reduced operating costs, increased efficiency and better availability.

“Having monitored thousands of customers’ business-critical systems, we have seen how remote diagnostics and other remote services help to improve two key measures of availability—Mean Time Between Failure (MTBF) and Mean Time To Repair (MTTR),” said Brian Humes, vice president and general manager, Emerson Network Power’s Liebert Services business. “This is precisely why we developed an advanced diagnostics and IP-based communications system known as LIFE technology and embedded it into our data center equipment. When the technology is used as part of a proactive maintenance program, data center managers have access to the domainexpertise they need to save their organizations time and money.”

In data centers, identification of a service-driven event can take hours with a traditional service model and add to the time lapse that already occurs between each step of the equipment restoration process. However, with the new service model made possible by Emerson’s LIFE technology, there is near immediate notification of an event followed by remote problem diagnosis from expert system engineers. This allows for an experienced, highly trained service technician to be dispatched to the customer site—often already having the parts needed for a first-time fix. Taking advantage of LIFE technology’s comprehensive data collection and trending capabilities simply allows customers to receive an advanced level of service.

To download “Understanding Why the Most Common Maintenance Approach Isn’t Enough for Overcoming the Inherent Deficits of Time-Based Maintenance,” or for more information on Liebert Services or other Liebert technologies visit www.EmersonNetworkPower.com.


About Emerson Network Power

Emerson Network Power, a business of Emerson (NYSE: EMR), delivers software, hardware and services that maximize availability, capacity and efficiency for data centers, healthcare and industrial facilities. A trusted industry leader in smart infrastructure technologies, Emerson Network Power provides innovative data center infrastructure management solutions that bridge the gap between IT and facility management and deliver efficiency and uncompromised availability regardless of capacity demands.  Our solutions are supported globally by local Emerson Network Power service technicians. Learn more about Emerson Network Power products and services at www.EmersonNetworkPower.com.


About Emerson
Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions.Sales in fiscal 2012 were $24.4 billion.For more information, visit