Sage SMB Survey on Mobile Devices: Mobile Devices Making “Anywhere” a More Efficient Workplace
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- Published on Friday, March 22, 2013
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Contacts:
Melody Chalaban
Sage North America
949-754-3503
FOR IMMEDIATE RELEASE
Sage SMB Survey on Mobile Devices:
Mobile Devices Making “Anywhere” a More Efficient Workplace
Eighty-five percent of SMBs see positive results from employees’ using mobile
devices for work
IRVINE, Calif. (March 18, 2013) – Sage North America announced today the results of
its mobile device survey, which recently polled 490 small and midsized businesses
(SMB) in the United States. The Sage SMB Survey on Mobile Devices showed that
laptops (80 percent) and smartphones (81 percent) are the most common devices used
remotely by employees to access work-related information when they are not in the
office, followed by tablets (57 percent).
The Sage SMB Survey on Mobile Devices found that four out of five respondent
decision makers, or 85 percent, whose companies use remote devices feel that it has
had a positive effect on their company’s productivity, while only one percent felt it has a
negative effect. When asked about how their businesses carry out various business
functions, mobile applications are commonly used for keeping business contacts
organized (31 percent), scheduling (26 percent), and keeping a task list and/or
assigning tasks to specific employees (23 percent).
“For many businesses, the mobile device is an extension of the office,” said Joe
Langner, executive vice president of Sage North America. “It affords workers the
freedom to leave the office while maintaining the connectivity necessary to keep
business objectives moving forward wherever they are. Mobility can support
collaboration of internal teams by enabling seamless integration between the field and
the office as well as eliminating potential bottlenecks between departments.”
When asked about having a “bring your own device” (BYOD) policy, 48 percent
responded that they already have this policy in place, while 31 percent have not
considered this option. Another 9 percent have considered but decided against a BYOD
strategy for their businesses. Those who decide against a BYOD policy may be missing
Sage North America
Sage SMB Survey on Mobile Devices
March 2013
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out on a way to capitalize on the growing trend of conducting work activities on mobile
devices, as the Sage survey found that smartphones, regardless of whether provided by
the employer or furnished by the employee, are used for work over 58 percent of the
time.
Langner continued, “Employees are looking to work beyond the ‘four walls.’ Take mobile
salespeople, for example. They need as much data as possible to close a sale. They
need to be able to access their catalog of items, create sales quotes, and even compare
their sales number against their team’s performance and goals. With mobile business
applications, they can do this anywhere; they’re no longer tethered to the office.”
The Sage SMB Survey on Mobile Devices was conducted among 490 respondents and
has an error rate of +/-4.4% with a 95 percent confidence level.
Complete findings from the study are available here.
About Sage
Sage is a leading global supplier of business management software and services
for small and midsized businesses. The Sage Group plc, formed in 1981, was
floated on the London Stock Exchange in 1989 and now employs more than
13,500 people and supports more than 6 million customers worldwide. For more
information about Sage in North America, please visit the company website at
NA.Sage.com. Follow Sage North America on Facebook,
Facebook.com/SageNorthAmerica, and Twitter, Twitter.com/SageNAmerica.
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