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Volume 27, Issue 3

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June 6, 2013

Samaritan Medical Center Unifies Backups With BridgeHead Software

Joint MEDITECH-BridgeHead implementation enables consolidation of four different backup systems onto centralized, easy-to-manage BridgeHead platform

BridgeHead Software today announced that Samaritan Medical Center in Watertown, NY, has implemented the BridgeHead Healthcare Data Management (HDM) platform with MEDITECH ISB (Integrated Serverless Backup) for its EMR system, as well as protection for its enterprise data.  Consolidating four disparate backup systems onto the single BridgeHead platform has enabled Samaritan to streamline data management, cut backup times while preserving application performance and simplify data center operations.

Samaritan had previously implemented BridgeHead ISB (Integrated Serverless Backup) for its MEDITECH HCIS. The ISB protocol is certified by MEDITECH as being critical for ensuring the recovery of accurate patient data, by orchestrating the protection of that data from multiple MEDITECH File Servers at a single point-in-time.  Building on its MEDITECH protection, Samaritan deployed BridgeHead HDM to unify protection and recovery for hospital applications, such as eClinicalWorks, MedHost, and Picis Surgical Services applications, as well as its Exchange Servers.  BridgeHead FileStore was implemented for archive and efficient recovery of medical images from Samaritan’s Fuji PACS.

The full Samaritan Medical Center case study on all the benefits experienced from working with the BridgeHead HDM platform has been documented in new case study. These include time savings, improved data availability, streamlined storage environment, and reliable, fast recovery of data.

“Before consolidating our data protection on the BridgeHead Healthcare Data Management platform, it took two guys three hours a day to monitor and manage Samaritan Medical Center’s three different backup systems,” said Jeff Wood, technical services manager, Samaritan Medical Center.  “Now with one system, it’s 15 to 20 minutes a day to manage everything. We even protect our Fuji PACS images with BridgeHead, all on a single platform.”

“By moving all its healthcare systems onto the same BridgeHead Healthcare Data Management Platform as its Meditech EMR, Samaritan Medical Center has managed to simplify and streamline its data protection processes,” said Mike Ball, PhD, BridgeHead Software senior vice president, North America. “As a result, Samaritan Medical Center is saving both time and money while simultaneously opening the door for a more strategic approach to its long-term data management practices.”

Read the full Samaritan Medical Center customer story at:



About BridgeHead Software

With 20 years’ experience in data and storage management, and 12 years in healthcare, BridgeHead Software is trusted by over 1,000 hospitals worldwide. Today, BridgeHead Software helps healthcare facilities overcome challenges stemming from rising data volumes and increasing storage costs while delivering peace of mind around how to storeprotect and share clinical and administrative information.

BridgeHead’s Healthcare Data Management (HDM) solutions are designed to work with any hospital’s chosen applications and storage hardware, regardless of vendor, providing greater choice, flexibility and control over the way data is managed, now and in the future. For more information, visit http://www.bridgeheadsoftware.com or follow on Twitter at @BridgeHeadHDM.