The Employee’s Guide to Social Media Crisis Management
- Published on May 17, 2012
- Written by Mike McClain, Senior Web Designer & Site Manager
What happens if the company or organization you work for finds itself in a social media crisis, but hasn’t invested in a social media crisis plan?
What do you do when the stress of the situation starts to escalate and you’re still left unclear of your role within the crisis? When you feel unhelpful, confused and frustrated? When you haven’t been trained in the proper ways to respond to such a situation or are even clear in what your team expects of you?
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