Disaster Recovery Journal

Intelligent Notification Technology

Communication for the Modern World

Today's businesses count on rapid two-way notification to deliver their most important messages. This helps to smooth operations, ensure personal safety and allow for the sharing of critical information quickly and reliably on a wide variety of communication devices.

The Future of Notification

• Do you know the best way to reach a person or group of people at any given moment?
• In critical situations, can you quickly and easily communicate vital information to hundreds or thousands of people?
• Do you have a notification platform that can receive and analyze possibly thousands of responses?

As businesses rely on a wider variety of communication technologies - like email, landline phone, cell phone, VOIP, satellite phones, text messaging, fax and more - they have to find a way to communicate quickly with mobile employees, partners and customers. Traditional methods, like manual email blasts, call trees and phone banks are slow and resource-intensive.

Intelligent Notification helps you:

• Easily alert individuals on any number of devices and in multiple languages
• Give recipients multiple ways to respond to notifications
• Automatically log and tally responses from all message recipients
• Track activity with real-time and archived reports
• Reach critical players with flexible scheduling and escalation
• Add notification capabilities to your existing systems
• Ensure continuity of communication with a fault-tolerant infrastructure

Notification Solutions by Product

Intelligent Notification software products let you notify the people you need to, when you need to, on the communication devices they choose, and get their responses quickly. inEnterprise is a reliable mass notification solution, used to ensure the success of business continuity and disaster recovery plans. TelAlert is an advanced two-way notification system built to integrate with IT service management (ITSM) and network monitoring system (NMS) applications.

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inEnterprise

The Intelligent Notification Platform

The premier solution for businesses of any size that have a global reach and a wide variety of communication needs.

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inTechCenter

Powerful IT Event Alerting

Reduce downtime and shorten time to resolution by directly alerting those that can help when problems occurs.

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inAlertCenter

Intelligent Notification for Crisis Management

Streamline and automate notification for fast response in times of business interruption or public crisis.

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inTechCenter

Powerful IT Event Alerting

Reduce downtime and shorten time to resolution by directly alerting those that can help when problems occurs.

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TelAlert 6e

Intelligent Notification for IT Event Alerting

IT is a mission-critical business function, and downtime means lost revenue. Ensure uptime with an advanced, two-way, automated notification system built for IT service management (ITSM).

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