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Volume 27, Issue 3

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The Human Side of Data Loss

Written by  Bill Margeson November 22, 2007

Data loss is an expensive reality. It’s a hard fact that it happens more often than users like to admit. A study by the accounting firm McGladrey and Pullen estimates that one out of every 500 data centers will experience a severe computer disaster this year. As a result, almost half of those companies will go out of business. At the very least, a data loss disaster can mean lost income and missed business opportunities. The other side of data loss is the psychological and emotional turmoil it can cause to IT managers and business owners. Despair, panic, and the knowledge that the whole organization might be at risk are involved. In a sense, that is only fair, since human error is one of the two largest contributing factors in data loss. Together with mechanical failure, it accounts for almost 75 percent of all incidents. (Software corruption, computer viruses, and physical

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