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Volume 29, Issue 4

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Building an Effective Communications Infrastructure

Written by  Paul D'Arcy Wednesday, 05 March 2014 23:11

Mark Twain once said, “There are only two certainties in life – death and taxes.” Well in the world of business continuity, it is fair to say there are only two certainties in a disaster or crisis: you can’t plan for everything and you’ll never know which communications channels will be viable. With these points in mind, it is critical that IT departments understand the importance of communication continuity, because if you can’t communicate, you can’t recover. Emergency Notification Systems New Cornerstone The best place to start is to build an effective crisis communications plan that includes a continuity plan addressing as many communication channels as possible. It is always wise to assume the worst case, as you can’t guarantee your infrastructure or staff will be