While flying home after wrapping up DRJ’s 40th conference in Orlando, I started to realize how much our business landscape has changed in just one short year. Most evident in my travel is the availability of flights and the lower crowds seen in the airports. But like most businesses, adjustments are being made in the airline industry to ensure survival through lean times. This means less flight options, but more filled planes. I also recently read an AP article discussing how most organizations are sharpening their pencils to ensure cutting employees is the last option. This was certainly a positive story in light of the never-ending news of layoffs. "Appeared in DRJ's Spring 2009 Issue"