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Volume 29, Issue 3

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Bridges, Tunnels, Roads, Pipes, Wires, and People

Written by  By Dr. THOMAS D. PHELAN Monday, 15 April 2013 03:21

Public Infrastructure Issues Impacting Employee Response and Recovery Times Business continuity planners have long been involved in saving critical data when disaster strikes. Systems have been protected and improved over the years to guard against catastrophic losses when computers crash, power outages occur, or flooding damages data centers. Back-up capabilities have shrunk time requirements from days to mirroring moments. Still, end users are the human beings who access the data for meaningful business. When disasters damage or destroy public infrastructure, end users are often incapacitated, making data recovery less available for immediate use, still absolutely required for business resumption. The business continuity/disaster recovery specialists have found ways to save the data, but, particularly in the public sector, have not found ways to protect or rapidly restore vital public infrastructure. Telecommuting is one answer. I recently spoke with a corporate executive whose data center was in the throes of Hurricane Sandy. His home office