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Summer Journal

Volume 27, Issue 3

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Honey I Blew Up the Data Center

Written by  Patrick Kelley November 15, 2007

It is human nature to assume that better times are just around the corner. We fool ourselves by thinking disasters will never happen to us. As a disaster manager, it's heartening to me when any organization takes the steps necessary to anticipate and plan for disaster. However, planning by itself is not the solution - exercising continuity plans is essential to ensure plan readiness and integrity, and to train participants. What is the best way to test a plan? There is no-one right answer, but taking a thoughtful, consistent approach to plan testing goes a long way to obtaining results. By using a continuous quality improvement approach, exercising contingency plans can ensure operational readiness and well-trained participants. I have found that running a 'Full Scale' exercise immediately after the plan is completed is a great way to ferret out plan deficiencies! Sometimes it takes drastic action to get management's attention. Also,

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