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Winter Journal

Volume 27, Issue 1

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A Systematic Approach to Continuous Operations

Written by  William J. Douglas, CBCP November 15, 2007

A Systematic Approach to Continuous Operations by William J. Douglas, CBCP As the information revolution evolves, corporate executives are becoming more concerned with ensuring their operations are available when their customers want them. Many believe that technology performance will be the key success factor for businesses in the future. This implies that organizations may need to consider production environments that have no single points of failure, that react instantaneously to interruptions in service. In short, the successful businesses must target a technology environment which can be relied on 24 hours a day, 7 days a week, 52 weeks a year. But what if that interruption is a catastrophic disaster? How is continuous operations defined in the event of a disaster and what is the impact on the recovery environment? The appropriate level of continuous operations must be driven by a Business Impact Analysis (BIA) and the resulting dollar risk versus

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