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Volume 27, Issue 3

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The Hidden Factor In IT Network Downtime

Written by  Jonathan Buckley November 21, 2007

Ultimately, all companies across all industries today must maintain a high level of availability of their IT and network systems or face great peril. Certainly this readership does not need a rehashing of the economics of downtime. Let’s just suffice it to say, it’s not good. A disaster to a company need not necessarily be a world-effecting, broadcast event. It could be those not-so-quiet yearly corporate outages requiring a visit to the CEO’s office after systems are restored. Presumably of more interest to this audience is root cause understanding of network and system downtime and techniques or tools to help avoid such unfortunate occasions. As evidence of this interest is the boom in network and systems sales, and more recently the specific segment of root cause software is an indication of the worldwide appetite for solutions to measure, assess, predict and hopefully, ultimately avoid network and system outages. Sales of these

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