In recent years, the focus of the business continuity planning industry has been on data center and call center operations. This has been an appropriate focus, since the ability to execute transactions, manage accounts and generally conduct business is entirely contingent upon the availability of computer and telephone facilities. However, as companies do more and more business online, it is now essential for continuity planners to reconsider their e-business risk mitigation strategies. In particular, planners must re-examine how they protect their ability to monitor and manage critical e-business operations. That is, in addition to protecting the e-business applications and infrastructure themselves, special attention must be given to protecting the management of e-business applications and infrastructure.