According to famed industrial researcher and chemical engineer Arthur D. Little, “Research serves to make building stones out of stumbling blocks.” Sept. 11, 2001, was the largest “stumbling block” the business continuity profession has ever experienced. In an attempt to lay the foundation for the future of the profession, Dr. Effy Oz of Penn State University was commissioned to study how the businesses that were directly affected by the tragedy have since fared. The purpose of the study titled, “The World Trade Center Disaster: A Study on Business Continuity Planning at Organizations Directly Affected by the Sept. 11 Tragedy,” was to glean information on patterns of business continuity planning, as well as relationships among several variables and business continuity planning at these organizations. The effort started in February 2003. The scope of the survey was limited to companies in one of the buildings that were severely damaged or destroyed. The New York Metropolitan
Study Surveys Businesses Affected By WTC AttacksWritten by Kevin C. Miller
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