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Summer Journal

Volume 27, Issue 3

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Emotional Continuity Management

Written by  Vali Hawkins Mitchell, Ph.D., LMHC November 19, 2007

Taking Care of Human Emotions While Protecting Your Business’ Bottom Line Reasonable variations of human emotions are expected at the workplace. People have feelings. Emotions that accumulate, collect force, expand in volume and begin to spin are another matter entirely. Spinning emotions can become as unmanageable as a tornado and in the workplace they can cause just as much damage in terms of human distress and economic disruption. All people have emotions. Normal people and abnormal people have emotions. Emotions happen at home and at work. So understanding how individuals or groups respond emotionally in a business situation is important to have a complete perspective of human beings in a business function. Different people have different sets of emotions. Some people let emotions roll off their backs like water off a duck. Other people swallow emotions and hold them in until they become toxic waste that needs a disposal site. Some have

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