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Volume 28, Issue 3

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Testing Plans: The Challenges

Written by  ROBERT A. BURTON Thursday, 06 January 2011 20:38

Recently I was having a discus- sion with a fellow crisis manage- ment and business continuity profes- sional regarding the challenges that organizations face with respect to testing plans. Testing BC/DR, crisis management or any response plan, and personnel is often low down on the list of "things to do." However, with recent crises such as the Mexican Gulf oil disas- ter, will we see a shift in the way that corpo- rations test their plans? Here are the details of my discussion with Jonathan Bernstein of Bernstein Crisis Management. Bernstein: In my experience, a lot of organizations create crisis and business continuity plans of various types but then never test them. Why is that? Burton: It really varies from one industry to the next but generally an orga- nization believes that if they have a plan, they are prepared for a

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