The Virtual Emergency Operations Centers (VEOC)
A Brand New World
We all know what a physical Emergency Operations Center (EOC) looks and feels like. The physical EOC is the “nerve center” of the company’s recovery operations. It houses subject matter experts from different areas of the business. Their role is to manage and monitor the response to the event, as well as the overall recovery of the business. The primary function of any EOC is to establish and manage the Four C’s: Control, Communication, Collaboration, and Coordination. So, what does an EOC look like when it “goes virtual”?
What do you need to have a successful VEOC?
What are the key components?
What are some of the possible solutions?
How to integrate a brick and mortar EOC with a VEOC.
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Regina Phelps CEM RN BSN MPA
Regina Phelps is an internationally
recognized expert in the field of emergency management and
continuity planning. With over 25 years of experience,
she has provided consultation and speaking services to clients
in four continents. She is founder of Emergency
Management & Safety Solutions a consulting company specializing
in emergency management, continuity planning and safety.
A partial list of clients include Levi Strauss & Co.,
Liberty Mutual, Northern Trust, Chiron, VISA, Triton Container,
Intuit, Stanford University, Adobe, TransUnion and the World
Bank.
Ms. Phelps has received numerous honors and awards including
Business Recovery Managers Association Award for Excellence
in Business Recovery Planning, College of the Sequoia's, Hall
of Fame; Outstanding Employer by the ARC; Women Entrepreneur
of the Year, San Francisco Chamber of Commerce; and the Champion
of Small Business, Small Business Administration. Ms.
Phelps was the 1991 Chairman of the Board of the SF Chamber,
the first woman, the youngest, and first small business owner
to ever hold that seat. |
