First flight: What it takes to get your BC Program off the ground

Synopsis: You have inherited or you have been assigned the daunting position of BCP Coordinator. OMIGOD - NOW WHAT? As part of his doctoral thesis, Dr. Steve Goldman researched what is required to start a new BCP program or to move a stagnant BCP effort in the right direction. Fact: having a BCP plan is not enough. The successful new BCP Coordinator must have an understanding of office dynamics plus possess a set of skills not normally used. What are these skills and how do you use them?  How do you convince an apathetic management that BCP is important? Attend this important and informative webinar to find out."

Steven B. Goldman

Summary: Steve Goldman is a leading Crisis Management, Business Continuity, and Crisis Communications consultant. He was the Global BCP Manager for a Fortune 500 company and a consultant to many others. Over his long career he has developed, conducted, and evaluated drills and exercises ranging from two-hour tabletops to massive three-day exercises involving hundreds of responders from dozens of companies and all levels of government agencies.

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Mr. Steven B. Goldman is an internationally recognized expert in Crisis Management, Business Continuity, and Crisis Communications. He has over 25 years experience in all aspects of crisis management, including program management, plan development, crisis communications, training, exercises, and audits. His background is unique in that he has been a professional engineer, a corporate spokesperson, a crisis planner and responder, a Crisis Management consultant, and a Fortune 500 Company’s Global Business Continuity Program Manager.

Mr. Goldman has been involved in crisis management since 1978. He has written or improved many corporations’ crisis plans and procedures as well as  having trained all levels of response staff, from CEO on down. He has developed, conducted, or evaluated scores of exercises, ranging from two-hour tabletops to massive three-day full-scale exercises involving hundreds of responders.

Steve has published several articles on the various aspects of Crisis Management. In addition, he conducts several Crisis Management and Crisis Communication seminars each year for industry and government, both domestic and international. For example, Mr. Goldman lectures on Crisis Communications/Management annually at the Harvard School of Public Health; he instructs two Scenario Development Workshops for the Disaster Recovery Journal Annual Conferences, each twice a year. Steve developed and conducted the first set of “Crisis Management Planning” Professional Development Courses for the Risk and Insurance Management Society (RIMS). He also is involved in the International Atomic Energy Agency project to provide eastern European and former Soviet Union nuclear plants and government agencies with public information/crisis communication programs.