Working Successfully with BCP Consultants to Achieve Nirvana
The time may come (or has already arrived) when you need outside expertise for your BCP program. Although BCP consultants come in all sizes, shapes, and areas of expertise, there are some guiding principles you should know when choosing and working with them. In this valuable and informative session, you will learn how to find BCP/DRP consultants, define the scope, types of contracts, negotiations, and selecting the right one. Then you will find out how to best work with and manage your consultants, get the results you want, avoid mistakes, and deal with problems. Included are "Steve's Top Ten Questions to Ask before Hiring a Consultant" and "Practical Guidelines to Get the Most from your Consultant with Happiness for All.”
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Steven B. Goldman
Summary: Steve Goldman is a leading Crisis
Management, Business Continuity, and Crisis Communications
consultant. He was the Global BCP Manager for a Fortune 500
company and a consultant to many others. Over his long career
he has developed, conducted, and evaluated drills and exercises
ranging from two-hour tabletops to massive three-day exercises
involving hundreds of responders from dozens of companies
and all levels of government agencies.
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Mr. Steven B. Goldman is an internationally
recognized expert in Crisis Management, Business Continuity,
and Crisis Communications. He has over 25 years experience
in all aspects of crisis management, including program management,
plan development, crisis communications, training, exercises,
and audits. His background is unique in that he has been a
professional engineer, a corporate spokesperson, a crisis
planner and responder, a Crisis Management consultant, and
a Fortune 500 Company’s Global Business Continuity Program
Manager.
Mr. Goldman has been involved in crisis management
since 1978. He has written or improved many corporations’
crisis plans and procedures as well as having trained
all levels of response staff, from CEO on down. He has developed,
conducted, or evaluated scores of exercises, ranging from
two-hour tabletops to massive three-day full-scale exercises
involving hundreds of responders.
Steve has published several articles on the
various aspects of Crisis Management. In addition, he conducts
several Crisis Management and Crisis Communication seminars
each year for industry and government, both domestic and international.
For example, Mr. Goldman lectures on Crisis Communications/Management
annually at the Harvard School of Public Health; he instructs
two Scenario Development Workshops for the Disaster Recovery
Journal Annual Conferences, each twice a year. Steve developed
and conducted the first set of “Crisis Management Planning”
Professional Development Courses for the Risk and Insurance
Management Society (RIMS). He also is involved in the International
Atomic Energy Agency project to provide eastern European and
former Soviet Union nuclear plants and government agencies
with public information/crisis communication programs.
Steve earned his Master's Degree in Nuclear
Engineering from the Massachusetts Institute of Technology.
In addition to providing crisis management consulting, Steve
is currently pursuing his Doctorate in Education. |
