Ensuring Organizational Resilience and Employee Well-Being through Crisis Communications
Co-presented by: Gerald Lewis, Ph.D. of COMPASS and Bob Bechler of Varolii Corpoation
Abstract: Dr. Gerald Lewis, an international consultant and author of author of Organizational Crisis Management: The Human Factor, has worked with the public and private sectors on a wide range of work, behavioral health and organizational issues. His focus is facilitating organizational recovery and resiliency with the emphasis on “people-recovery.”
Dr. Lewis will discuss the total lifespan of a disaster, and how workplace communications pre-, during, and post-event are crucial to the company’s survival.
Together with Bob Bechler of Varolii Corporation, this webcast will reveal the impact that a crisis can have on an organization and its’ employees, and how workforce communications must be included in a business continuity plan. |
Gerald Lewis, Ph.D.
Gerald Lewis, Ph.D. & Associates, P.C.
dba COMPASS
1290 Worcester Road, Framingham, MA 01702
Tel: 508.872.6228
Toll free: 800.649.6228
Fax: 508.370.7282
email: glewis@geraldlewis.com
website: www.geraldlewis.com
Dr. Lewis, an international consultant, has worked with government agencies, healthcare facilities, educational institutions and private businesses on a wide range of work, behavioral health and organizational issues. His focus is facilitating organizational recovery and resiliency with the emphasis on “people-recovery.”
He has authored numerous articles and three books: Critical Incident Stress and Trauma in the Workplace (1994) and Workplace Hostility: Myth & Reality (co-author, 1998). Organizational Crisis Management: The Human Factor, (2006). In addition, he contributed the chapter, "Violence at Work: Causes and Protection" in Psychopathology in the Workplace: Recognition and Adaptation, edited by Thomas, J. and Hersen, M., Bruner-Rutledge, NY, 2004.
He is an Adjunct Assistant Professor and served as the Faculty Coordinator of the graduate (on line) program Emergency Management & Organizational Continuity Program at Boston University and teaches one of its courses, “The Social and Psychological Impact of Workplace Disruption.”
 Bob Bechler, Director – Business Continuity Division
Varolii Corporation, formerly EnvoyWorldWide
100 Crosby Drive, Bedford, MA 01730
Tel: 781-482-2191
Toll free: 866-522-3299
Fax: 781-482-2199
email: bob.bechler@varolii.com
website: www.varolii.com
Bob Bechler, Director, Business Continuity, oversees Varolii's strategic sales initiatives and is active in the business continuity community. Bob has been with Varolii for over 6 years, and has been instrumental at developing Varolii’s financial services business, acquiring accounts with several top financial agencies.
Bob has twenty years of experience in high tech sales and sales management focused on the Fortune 1000 marketplace. Prior to joining Varolii, Bob served as national sales director at Webhire, where he managed the enterprise sales team.
Bob studied at Rutgers University where he received a BA in Communications
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