Jackie Ragan is a Director and specializes in risk assessments, business impact analysis, recovery strategies, continuity planning, and security evaluations. She was previously a Manager with RSM McGladrey, a national CPA and consulting firm.

Jackie has knowledge and experience in all phases of the planning process. She has written comprehensive business continuity plans that address all functional areas of an organization such as IT infrastructure, computer systems, data and voice communications, facility requirements, and departmental/business unit resumption procedures. She also provides BCP training, develops testing plans, conducts testing exercises, and audits business continuity plans. In addition, Jackie performs computer security evaluations covering operational controls, systems development/documentation controls, hardware/systems controls, access controls, data/procedural controls, physical security, application/processing controls, and compliance testing.

Education: BS - Major in Information Management Systems and Accounting

Certifications: CBCP, CISA, CISM