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Summer Journal

Volume 27, Issue 3

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Single Points of Failure

Written by  DAVID BROWN July 8, 2010

A Proactive, Organizational Approach No doubt a recurring thought in your mind as a business leader is what to do when a critical system goes down. What happens to your client updates when you can’t access your regular lines of communication? How will you convey critical information to your teams when you’re challenged by less-than-stellar conditions? When any situation occurs that causes normal organizational operations to slow down or grind to a halt, a “single point of failure” (SPOF) is often to blame. SPOFs are anything that can cause an organization’s operations to temporarily cease or decelerate – they can exist in a hardware system, within a specific channel of communication or be related to an individual person. Most importantly, they exist in every organization. For initial simple examples, organizations with one IT person or no detailed documentation describing how the IT systems and environments are structured have an SPOF. It’s very difficult

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