One of the ongoing problems in business continuity is articulating the business case in a way that resonates with executives and others in our organizations and doesn't require a twenty slide PowerPoint presentation. In an attempt to help, I will periodically post items under the title "BC Stories - Elevator Pitches and Object Lessons" as I find them in the news or wherever they turn up. The idea is to give business continuity professionals ideas for informal conversations that highlight both the need for business continuity activities and some potential pitfalls of ignoring them.
An article posted March 24th on cnn.com provides an object lesson on the need for regular testing of critical infrastructure in order to effectively respond in an emergency, as well as an opportunity to engage people in your organization on the need for a formal exercise plan. Basically, even if an organization has invested significant resources in its technology, things can still go wrong. Often, changes to support systems or network infrastructure can have unintended consequences that prevent access to even the most redundant and resilient systems. The article, Wikipedia back up after server meltdown, highlights this issue.