Business Continuity Management System (BCMS) programs can be very efficient. Small numbers of administrators can manage large numbers of plans with accuracy and timeliness, at quality levels that meet or exceed global standards. Other organizations struggle with results, despite well-funded programs. Why does this happen? A significant factor is in the degree of automation implemented in the BCMS. If a program is automated totally, or at least as much as possible, multiple good outcomes result: lower staff expenses, more current information, improved accuracy of reporting, better management visibility, more supportive end-users and enhanced program audits.
Chris Alvord started COOP Systems in 2002. Since then, he has designed an industry-leading Web-based BCM software package, led numerous large-scale projects, and been a Certified Business Continuity Teacher. He holds CBCP, MBCI, OCEG (Risk) and ISO 22301 certifications. Mr. Alvord has presented, published and been quoted in numerous industry venues. Mr. Alvord has a BA from Harvard College, MBA from Harvard Business School, and has done doctoral course work at Virginia Tech.