Webinar 3: Notification: The Secret to Effective IT Incident Management
- Published on July 18, 2012
- Written by October 17, 2012
Wednesday, October 17, 2012 2:00 PM - 3:00 PM EDT
TRUE CONFESSIONS OF A NOTIFICATION INSIDER
Secrets, tips and lessons learned
If you’ve ever had to craft an important message in a time of crisis when rumors run rampant, you know how difficult it can be. It’s hard to think clearly when the pressure is on, your employees might be in danger, and your company’s survival is at stake.
In this three-part webinar series you’ll not only learn how to deliver targeted, effective notifications, but you’ll also discover how notification can go beyond business continuity and disaster recovery to being a useful tool from IT to the executive team.
The series will reveal secrets like these:
• Four things no one wants to tell you about choosing a notification tool
• The not-so obvious thing every emergency alert should include
• Why CEOs see notification as essential to business continuity planning—and you should too
• How to avoid four common (and embarrassing) alerting mistakes
• Effective crisis communications when rumors are flying
Join this webinar series and discover how notification has evolved from being a tool for emergency alerting to become a powerful platform to help streamline business operations and enhance resiliency throughout your organization.
Notification: the secret to effective IT disaster recovery
When IT systems fail or problems are not resolved quickly, the resulting productivity loss, interrupted service and missed service level agreements (SLAs) all mean your company loses money and customer confidence. In this webinar you’ll learn how notification works with existing systems to automatically alert the people who can fix problems, helping you maintain schedules, reduce costs, increase efficiency and meet SLAs while providing full reporting and tracking accountability for every event.