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Volume 27, Issue 3

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Downtime and Recovery in Microsoft Exchange Environments

Written by  GARY GYSIN January 6, 2009

E-mail has become the most critical tool for businesses today, and Microsoft Exchange is central, with its approximate 80 percent market share in the small-to-medium businesses (SMB) and small-to-medium enterprises (SME) e-mail markets. The outage of an Exchange server immediately puts IT managers at the center of chaos with a business imperative to recover and restore Exchange services as soon as possible. In an informal survey of corporate IT users, Exchange availability and recovery was named as their No. 1 pain point in 2007 and so far in 2008. It is easy to understand why. The business impact of an Exchange failure has made protecting Exchange environments on the top of every SMB and SME’s to do list. It is so important and widely-used, implementing managing and protecting Exchange environments are on the top of every IT managers “to do” list. Channel providers selling or implementing Exchange systems know that the

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