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Volume 31, Issue 1

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Friday, 28 June 2013 15:33

Crisis Management Consistency across Countries: Boston to Belfast

tom-clark-ssCrisis management, business continuity, emergency preparedness, disaster response and recovery, and operational readiness are a significant focus for companies that have operations in multiple countries. We will take a risk-based approach to look at people, process, and technology aspects and how a phased approach to these three areas can help a company achieve crisis management consistency. Learn an approach on how consistency for the crisis management process was successfully achieved across the Atlantic Ocean between Boston and Belfast.

SS-1: Crisis Management Consistency across Countries: Boston to Belfast

Tom Clark is the Director of IT Business Continuity Management (BCM) and is responsible for crisis management, operational readiness, disaster response & recovery, emergency preparedness, and business continuity. Tom received the BCI 2013 North American Business Continuity Manager of the Year award during March 2013. His professional certifications include being a Member of the Business Continuity Institute (MBCI), a Certified Business Continuity Professional (CBCP), Certified in Homeland Security Level 3 (CHS-III), and a Certified Business Resiliency Manager (CBRM). He has over 39 years of senior global IT leadership experience and over 30 years of Business Continuity Management involving for Fortune 500 companies. Tom has personally worked in 45 different countries on six of the seven continents of the world. He has been a featured speaker at national conferences in the United States and actively serves on the National Corporate Board of Directors of the Association of Contingency Planners (ACP).