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Volume 31, Issue 2

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Wednesday, 20 December 2017 22:19

ST-4 Editorial

Written by  Monica Goldstein

What are the top 3 threats to organizations today?

  • Weak or lack of exercising plans and providing business continuity training and awareness. Lack of consistent, frequent and updated training on new threats/issues. We often see that exercising and training are often done just to satisfy a requirement.
  • Cyber security/attacks: In our view the leading threats for cyber security/attacks would be the following: 1) unpatched systems; 2) the use of personal mobile devices; 3) ransomware; 4) users where the issues would be the inability to properly control permissions and monitor usage; and 5) lack of or not enough training of employees on how they can help to avoid a breach to the company, such as not opening emails or links that are unknown or look strange, and their role if a cyber security/data breach was to occur.
  • Adverse weather: They are more frequent, more intense and cause more damage than ever before, which if affected could lead to many, if not all, the major scenarios that we base our plans on: loss of building, technology and personnel as well as supply chain disruption.

What areas of BC/DR do you think organizations should be investing in to secure their resiliency for the next 3-5 years? (Where should they put their money?)

  • Employee training
  • Updating planning processes for new challenges as the occur
  • Testing/exercising
  • Data loss prevention (DLP) and understanding of their security posture

Would you consider the influx of Millennials with the exiting of baby boomers to be a challenge to the technology changes in the resiliency industry? (i.e.: loss of knowledge Vs incoming training needs)

Yes. The use of personal devices, social media, and Millennials willingness to document their experience via video, pictures, and audio will be a cultural adjustment. Millennials will encourage electronic documentation, they will leverage existing learning materials, but will highlight the gap between what has been documented versus common knowledge possessed by baby boomers leaving the industry.

Millennials often receive their news through push notifications and Twitter, they have research at their fingertips via their smart devices, etc. They will want the same when it comes to management of BCM programs, receiving information/status updates about incidents and the format of BCM training. Millennial’s extensive use of social media presents new challenges and require the creation of new policies to control the flow of sensitive information (e.g., extent of impact) to the public in the event of a corporate crisis.

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