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Volume 30, Issue 3

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Jon Seals

Jon Seals

Wednesday, 22 November 2017 14:50

The Business Continuity Battle Against FUD

Fear, uncertainty and doubt. Collectively known as FUD, these items skew rational thinking, panic otherwise sensible people, and throw sizeable spanners in the works of business continuity planners.

Ideally, BC managers would coolly collect and analyse all the relevant facts, calculate a solution, and implement it.

End of story. However, others in the enterprise and even BC managers themselves are seldom that level-headed and clear-thinking.

There’s only one thing to do. Fight FUD so that you can at least keep it down to manageable levels. For that, the following three tactics can be invaluable.

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http://www.opscentre.com/business-continuity-battle-fud/

Wednesday, 22 November 2017 14:45

Predictions 2018

Forrester’s Predictions briefs examine the major dynamics facing your business so you can prepare and lead change in 2018 and beyond.

Not yet a Forrester client? Contact us to discuss your needs.

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https://go.forrester.com/research/predictions/

People today are tied to their digital devices from the moment we wake up and check our email and social media accounts to when we fall into bed at night listening to our favorite tunes or podcast. While this can be annoying to some, mobile phones provide the perfect contact mechanism for local, state and federal government authorities who are attempting to reach a broad range of the population quickly in the event of an emergency. Emergency notification systems (ENS) provide high-visibility notifications directly to the mobile phone of your target audience, providing life-saving information when it is needed.

Building Your Crisis Communication Plan

It can be difficult to stop to think in the midst of a crisis, so it is important to have a detailed crisis communication plan in place before you need it. Having this strategy detailed in advance provides you with the confidence and peace of mind knowing that you know the precise steps you and your team will need to take in order to notify those in the vicinity of a disaster with information that is specific to their needs at that particular time. It also gives training guidelines to allow for productive team exercises to run through the steps in the event of a real-world crisis.

While it would be impossible to pre-determine all types of disasters and write scenarios for them, there are some general guidelines that you can follow to create an outline — allowing you to simply fill in a few gaps instead of starting a communication plan from scratch in the event of an emergency. Start by defining your various audiences, a sample message, detailing contact and information centers, and the various ways you can spread the word.

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https://www.onsolve.com/blog/incorporate-emergency-notification-solutions-crisis-communication-plans/

Thanksgiving is almost upon us, which means Black Friday is right around the corner.

According to a recent study from The Balance, Black Friday is still the busiest shopping day of the year with 101.7 million reported shoppers in 2016. Unfortunately, with the crowds come the risks of negative incidents.  When you consider the volume of theft that happens, with the damage to stores and assets, you’re looking at an incredibly volatile situation that must be contained through proactive measures and immediate communication.

Mass notification systems like CodeRED are one of the most effective ways to manage these situations. These mass notification systems can be incredibly valuable for keeping people safe on Black Friday for a range of different reasons that are worth exploring. Let’s look at a proactive approach.

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https://www.onsolve.com/blog/keeping-black-friday-shoppers-safe-right-mass-notification-system-side/

Today we announced our achievement in winning the Global BCI Continuity and Resilience Innovation Award from the Business Continuity Institute.

Steve Jobs was once quoted saying, “Innovation distinguishes between a leader and a follower.” A quote that we strive to achieve for our clients each day here at OnSolve. Providing an outstanding product is critical to a business’s success, but the choice to further develop, improve and enrich the value of that same product is driven through passionate employees dedicated to making a difference.

OnSolve has produced several groundbreaking innovations this year across our three core brands, CodeRED, Send Word Now and MIR3. Thanks to valuable feedback from our customers, we were able to develop five new features to further business continuity and save lives.

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https://www.onsolve.com/blog/onsolve-wins-global-bci-continuity-resilience-innovation-award/

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