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Spring Journal

Volume 30, Issue 1

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Jon Seals

Jon Seals

Pre-defined service options help determine which workloads are eligible for the cloud, plan their deployment and management

LINCOLNSHIRE, Ill. – CDW (NASDAQ: CDW), a leading provider of technology solutions to business, government, education and healthcare, today announced an extension of its cloud computing competencies, offering a comprehensive set of services that helps customers develop a customized plan for leveraging the cloud. Through CDW’s Cloud Planning Services, customers gain knowledge and a view into best practices to assess, design, deploy and manage cloud solutions in the context of a flexible and tailored cloud strategy, enabling them to achieve operational and financial goals.

“With more than 15 years of professional services experience, CDW is a distinguished leader in helping organizations get the most out of IT solutions, and now we’re expanding that core competency to cloud planning”

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CDW Cloud Planning Services enable organizations to select from an array of fee-based advisory services that produce insights and recommendations for developing a cloud strategy and can be fitted to meet each client’s unique needs. The offering combines consulting and diagnostic services to help customers determine which of their applications and workloads make the most sense to move to the cloud. Available services include four progressive levels of optional, pre-defined workshops that range from a one-day seminar to a seven-week engagement, with opportunity for customized projects tailored to customers’ needs.

“Transitioning from legacy infrastructure to cloud-based workloads is challenging; our market research and field experience show that organizations struggle with selecting and deploying workloads in the cloud as well as forecasting the financial and operational impact,” said Stephen Braat, vice president, cloud and managed solutions, CDW. “CDW Cloud Planning Services places valuable knowledge into the customers’ hands, giving them the insights to develop a cloud strategy that fits their business objectives.”

The most basic level of CDW’s Cloud Planning Services is Cloud 101 – a one-day workshop that outlines cloud market trends and evaluates an organization’s IT environments. Cloud 101 helps organizations understand the most compelling use cases for cloud and how centralized IT can regain control in a technology-as-a-service environment, identifying the challenges and key drivers for change in cloud deployment.

CDW’s Cloud 201 is a one-week, in-depth look into the customer’s IT environment to help them develop a cloud strategy, construct supporting business cases and identify data center transformations necessary for cloud adoption. From Cloud 201, CDW customers produce a tailored and prioritized list of cloud-candidate applications and services, a high-level roadmap for cloud optimization and an assessment of their current state cloud operations, infrastructure and processes.

Cloud 202 is a three-week process that includes the Cloud 201 consultation and additional focus on total cost of ownership (TCO) frameworks to identify cloud vendors that match the customer’s specific workload needs. It also provides an overview of cloud security and the compliance landscape with prospective vendors, plus an approach to data center cost reduction and key cost reduction drivers with cloud.

The most comprehensive CDW Cloud Planning Services engagement, Cloud 301, is a seven-week, process highlighting consideration and definition of the financial and non-financial benefits of cloud adoption at the customer organization. In Cloud 301, customers derive a prioritized list of applications/services whose TCO, business and security considerations indicate cloud is the best IT delivery model, plus an assessment of their current data center cost breakdown vs. industry standards and a validated as-a-service cloud operating model.

CDW’s Cloud Planning Services also include diagnostic tools and service options that can attach to and support any level of the planning engagements by providing specific information on the customer’s IT infrastructure, such as:

  • Complete cloud lifecycle visibility and infrastructure cost data
  • Infrastructure-as-a-service (IaaS) cost modeling
  • Pre- and post-migration infrastructure performance testing and IaaS validation

“With more than 15 years of professional services experience, CDW is a distinguished leader in helping organizations get the most out of IT solutions, and now we’re expanding that core competency to cloud planning,” said Mitch Raskovich, senior manager of cloud client services, CDW. “Combined with our extensive cloud resources and solutions, CDW Cloud Planning Services provides customers with solutions that are quickly ramped with defined outcomes to drive planning and implementation.”

Cloud and Managed Services at CDW

CDW’s cloud computing strategy and portfolio of cloud offerings are closely integrated with its managed services capabilities. With more than 15 years in the managed and professional services business, CDW’s service solutions team is recognized as an industry leader in hosting, infrastructure-as-a-service and managed services, providing the full life cycle of IT services from procurement to design, implementation and ongoing management. Most noted for managed cloud, managed hosting and remote managed services, CDW can provide the same level of managed services whether the customer’s IT infrastructure is installed on the customer’s premises, hosted in third-party data centers or resides in the cloud.

For more information about CDW cloud services offerings, visit www.cdw.com/cloud.

About CDW

CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare organizations in North America and the United Kingdom. A Fortune 500 company with multi-national capabilities, CDW was founded in 1984 and employs more than 8,700 coworkers. For the twelve months ended June 30, 2016, the company generated net sales of over $13 billion. For more information about CDW, please visit www.CDW.com.

DALLAS – Global colocation solutions provider CyrusOne (NASDAQ: CONE) is pleased to announce it is working with EarthLink (EarthLink Holdings Corp. NASDAQ: ELNK), a leading network services provider dedicated to delivering great customer experiences, to provide connectivity into and between key CyrusOne data centers in Texas. EarthLink will initially provide 100 Gigabit connectivity between data centers in Dallas, Austin and Houston, with plans to provide additional connectivity to more data centers in the future. The new relationship will provide CyrusOne with additional flexibility, scale and network resiliency to match the growing needs of its customers in this region.

“We are excited to work with CyrusOne to provide direct access between key data center locations via our unique long-haul fiber routes”

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“We are excited to work with CyrusOne to provide direct access between key data center locations via our unique long-haul fiber routes,” said David Zimmer, EarthLink’s SVP Carrier Services. “By understanding their needs, we are able to provide a customized solution, including diverse routing and large scale bandwidth options. This helps CyrusOne maintain some of the most secure, scalable, and highly flexible data center infrastructure in the industry.”

Josh Snowhorn, VP and GM of Interconnection at CyrusOne, echoed the enthusiasm for the upcoming relationship.“As a provider of mission-critical enterprise data center services for Fortune 1000 organizations, we view the importance of our customers and infrastructure across this part of Texas’ DASH markets through a similar lens as EarthLink,” he said. “We’re proud to work closely with them on this project and look forward to building on our mutual success in years to come.”

In October, EarthLink will join CyrusOne at the NANOG event in Dallas, TX to discuss the benefits of the relationship. The planned network enhancements will be operational in Q4 2016. For more information, visit CyrusOne.com or EarthLink.com/Carrier.

About CyrusOne

CyrusOne (NASDAQ: CONE) specializes in highly reliable enterprise-class, carrier-neutral data center properties. The company provides mission-critical data center facilities that protect and ensure the continued operation of IT infrastructure for more than 950 customers, including nine of the Fortune 20 and more than 175 of the Fortune 1000 or equivalent-sized companies.

CyrusOne’s data center offerings provide the flexibility, reliability, and security that enterprise customers require, and are delivered through a tailored, customer-service-focused platform designed to foster long-term relationships. CyrusOne’s National IX platform provides robust connectivity options to drive revenue, reduce expenses, and improve service quality for enterprises, content, and telecommunications companies. CyrusOne is committed to full transparency in communication, management, and service delivery throughout its more than 30 data centers worldwide. Additional information about CyrusOne can be found at www.CyrusOne.com.

About EarthLink

EarthLink (EarthLink Holdings Corp., NASDAQ: ELNK) is a leading network services provider dedicated to delivering great customer experiences in a cloud connected world. We help thousands of multi-location businesses securely establish critical connections in the cloud. Our solutions for cloud and hybrid networking, security and compliance, and unified communications provide the cost-effective performance and agility to serve customers anytime, anywhere, via any channel, or any device. We operate a nationwide network spanning 29,000+ fiber route miles, with 90 metro fiber rings and secure data centers that provide ubiquitous data and voice IP coverage. To learn why thousands of specialty retailers, restaurants, franchisors, financial institutions, healthcare providers, professional service firms, local governments, residential consumers and other carriers choose to connect with us, visit us at www.earthlink.com, @earthlink, on LinkedIn and Google+.

The Business Continuity Institute - Oct 04, 2016 15:29 BST

Writing a business continuity plan is a piece of cake these days, isn't it? A quick trawl of the internet will turn up several plan templates that you can download, or you could try and get hold of another organization's plan from one of your friends or acquaintances. Then all you need to do is to insert your organization's name and contact details and Bob's your uncle, there's your plan.

Clearly this is utter nonsense! However, it's surprising, if not a mite worrying, that some people actually adopt this approach. But it's missing the point somewhat. And the point is that there's a huge difference between a business continuity capability and a business continuity plan.

Developing that capability means planning as opposed to just writing a plan. It means having a strategy and implementing solutions. And, amongst other things, it means involvement from the business, education and awareness and exercising and testing, to develop, instil and prove that capability.

Filling in your details in someone else's document might make you feel like you've got a plan. Just don't expect it to actually work when you need it will you?

Andy Osborne is the Consultancy Director at Acumen, and author of Practical Business Continuity Management. You can follow him on Twitter and his blog or link up with him on LinkedIn.

Leading Fashion Retailer Implements SDL Web, SDL Language Technology and SDL Language Services to Grow its Digital Footprint


WAKEFIELD, Mass.SDL today announced that Lindex, a Sweden-based global fashion retailer, chose SDL Web, SDL TMS and SDL Language Services to enable a faster and more efficient time-to-market for its global digital ecommerce presence.


Lindex selected SDL’s web content management solution, SDL Web, which is fully integrated with SDL’s translation management system, SDL TMS, to go global faster. The combination of SDL’s solutions seamlessly connect to Lindex’s ecommerce platform and other infrastructure, allowing the organization to accelerate its growth plans, while saving money by reducing the need for bespoke integration work.


With the goal of overcoming challenges in maintaining and running a successful global ecommerce presence, Lindex turned to SDL to master the complexity of managing multiple websites, in multiple languages – using fully integrated translation management capabilities. By providing an environment where marketing content and ecommerce content can be easily blended into a single digital experience, Lindex is now able to overcome the traditional marketing and commerce divide. With such an advanced environment to support, Lindex was drawn to SDL’s capability to streamline processes and content updates globally, maintaining long term quality and consistency while still allowing local control at a detailed level.


“We’re thrilled to provide Lindex with comprehensive global content management capabilities and localization services that will expedite workflow and enhance overall output,” said Adolfo Hernandez, CEO, SDL. “Lindex realized that SDL’s unique ability to offer integrated solutions, combined with SDL Language Services, will enable the delivery of local language content across every step of the customer journey. We look forward to partnering with Lindex as they work to achieve expansion goals, and we’re excited for what’s to come.”


About Lindex

Lindex is one of Europe’s leading fashion chains, with approximately 480 stores in 17 markets. Lindex business concept is to offer inspiring and affordable fashion to the fashion conscious woman. The assortment includes several different concepts within women’s wear, kids’ wear, lingerie and cosmetics. More than half of Lindex total assortment is made of more sustainable sources and Lindex is dedicated to reach 80% by year 2020. Read more about our fashion on www.lindex.com.


About SDL

SDL (LSE: SDL) is the leader in global content management and language solutions. With more than 20 years of experience, SDL helps companies build relevant digital experiences that deliver transformative business results on a global scale. Seventy-nine of the top 100 global brands trust SDL to simplify the complexity of managing content across multiple brands, websites, languages, and devices. Go global faster with SDL. Learn more at SDL.com and follow us on Twitter, LinkedIn and Facebook.

System administrators bogged down by file management troubles

INDIANAPOLIS – SmartFile, a leader in enterprise file management, surveyed more than 421 IT system administrators in the U.S. about file sharing, storage and access problems. Results of the survey showed that respondents lost an average of $21,899, or 661 IT ticket hours, in productivity costs each year. A small percent are estimated to lose $154,954 annually, or 4,680 ticket hours.

Without sensible, easy-to-access platforms, employees will look for other ways to be productive, often using consumer-grade tools to complete their work. These workarounds, in turn, cause serious financial consequences for enterprises and represent a common need for secure and accessible file platforms, according to SmartFile’s survey study, “Economic Impact of File Sharing and Storage Costs.”

Key findings include:
57 percent of system administrators and other IT professionals reported that storage-related issues were consuming up to five hours a week resulting in $8,608 of lost productivity hours annually
17 percent of IT system administrators surveyed spent at least 20 hours weekly on resolutions for failed syncing, unapproved file sharing, VPN issues and other file storage obstacles, resulting in a $34,450 productivity loss each year
Businesses can waste as much as $154,954 each year in productivity and ticket costs related to cloud or on-premises storage of data, unauthorized cloud services, VPN access issues, sync problems and lost or inaccessible files
In a review of current SmartFile customers, the study found enterprise customers with at least 145 users saved $995,000 annually, as a result of reduction in time spent working with support tickets and maintaining hardware
“Employees demand an intuitive way to do their jobs, and when they can’t easily share and locate their files, they turn to outside tools to get the job done, even if the tools are insecure and noncompliant,” said John Hurley, CEO of SmartFile. “System administrators can combat these issues with a secure, enterprise file management platform that saves time and money.”

SmartFile’s enterprise solution, FileHub™, is a scalable on-premises solution that can consolidate and integrate with network storage, replace file sharing and FTP tools and provide a unified file management tool, all from a single appliance. Other enterprise-focused features include self-managed encryption keys, advanced auditing for governance, high availability and failover, as well as SmartStats visual analytics and granular user and mobility features for workforce access anywhere in the world.

To read the full report, visit SmartFile.com/ROI.

About SmartFile
SmartFile is a secure file management and sharing platform serving Fortune 1000 organizations and regulated industries. SmartFile is the trusted all-in-one solution to securely connect, analyze and audit files on-premises and online. Multi-user access, unlimited file sizes, user permissions, company branding, customized links, unlimited connections and transfers are features often used by SmartFile customers to manage sensitive files across their enterprises in one secure environment.