Spring World 2017

Conference & Exhibit

Attend The #1 BC/DR Event!

Spring Journal

Volume 30, Issue 1

Full Contents Now Available!

Jon Seals

Jon Seals

New partnership between will enhance security for commercial, government and educational institutions

SAN FRANCISCO, Calif. — Regroup Mass Notification, the award-winning leader in emergency and day-to-day notification technology, and Lexco Security Systems, experts in security system consultation, installation and business continuity planning, have entered into a new partnership that will provide organizations with the technology and thought leadership necessary to improve on-premise security and overall safety for employees.

By combining their expertise and resources, these two industry leaders are enabling mutual clients to leverage a full spectrum of security solutions. These solutions include business continuity and disaster recovery planning, an award-winning cloud-based mass communication technology, and expert hardware installation of fire alarms, surveillance cameras, intercom, IP phones and more.

“One of our main goals is to help organizations and institutions handle anything mother nature or mankind can throw their way.  By adding a robust mass communication system in between our two end-point services — business continuity planning and security hardware installation — we’re tightening security gaps for our clients,” said Felix Giannini, Lexco’s CEO.

Regroup’s powerful, yet easy-to-use mass communications platform is leveraged by universities, state/local governments, corporations and nonprofits across North America to streamline emergency and day-to-day communications.

“We’re excited to be partnering with Lexco Security Systems. Felix and his team have indepth knowledge and experience in designing security and life safety systems.  We’ve partnered with a company that truly cares about making workplace environments safe, secure and resilient,” said Joe DiPasquale, CEO of Regroup.

About Regroup:

Regroup, the leading provider of emergency and day-to-day communication solutions and DRI 2015 Notification System of the Year, offers easy one-click messaging to mobile phones (text/voice), landlines, email, social media, websites and more. Regroup stands apart from other mass communication systems with its ease of use, automated messaging capabilities, seamless integration with client databases and other third-party systems, unparalleled 24/7 customer support and unlimited text/voice/email messaging.

To learn more about how Regroup’s Emergency Notification System can provide rapid communications during a crisis, as well as streamline day-to-day communications, call 917-746-6776 or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

About Lexco Security Systems:

Lexco works on a local, national, and international scale serving small and large corporate, industrial, and government clients helping to achieve greater control and effectiveness in their security and life safety programs. Lexco coordinates security and life safety within a comprehensive Business Continuity Security Program, using Security Risk Assessment.

To learn more about how Lexco Security Systems can improve your organization's security, visit http://www.lexcosecurity.com/ or call 203-367-4930.

The Business Continuity Institute - Sep 29, 2016 09:47 BST

Increasingly, businesses are moving critical infrastructure online, making them more vulnerable to digital threats, but despite this, a new study by TalkTalk has shown that even though there has been an increased concern cyber security over the last year, and an increased spend on it, there is still a high degree of complacency, with few common practices in response to this threat.

The cyber security white paper found that, while 87% of businesses reported having some form of continuity plan in place, fewer than half of businesses have secure practice guidelines to ensure employees know how to keep the business safe. One of the biggest problems when it comes to cyber security in British businesses is not that there are no measures in place, but that they are inconsistently applied, and not reinforced. Nearly 90% of respondents reported having a plan in place for when a data breach occurs, but only 56% of respondents believe they are secure when it comes to digital threats, and 52% of businesses still do not have any secure practice guidelines.

Overall, 86% of respondents believe they are doing enough to mitigate the impact of cyber attacks. Most respondents still think it’s enough to have the IT or security department involved in mitigating the effect of cyber attacks, with 33% considering the IT department solely responsible for handling security threats. In addition, almost two thirds of respondents stated that cyber security is not their department’s responsibility. And while over three quarters of businesses have a board that is involved in assessing cyber security preparedness, only one quarter have a dedicated security executive.

The Cyber Resilience Report, published by the Business Continuity Institute, revealed that two-thirds of organizations experienced a cyber security incident during the previous year and 15% experienced at least 10. This shows that the cyber threat is very real and organizations must take it seriously, and this starts by making sure resources are available to combat the threat. Such is the level of the threat that cyber attacks and data breaches were identified as the top two concerns to business continuity professionals in the BCI's Horizon Scan Report.

Kristine Olson-Chapman, General Manager at TalkTalk Business, said: “For us cyber security is no longer just a technology issue, it’s a business issue for the whole company. Any business that has ever had a cyber attack will tell you that they never expected it, even with all the processes in place. Businesses need to ask themselves what they need to do now to plan and prepare.

Windsor Holden, Head of Forecasting & Consultancy at Juniper Research, commented: “Cyber security is a big concern for businesses of all sizes, as an attack could cost millions of pounds in lost data, reputation, time and customers. Yet, our study shows that businesses believe they are far more secure than they really are. While no business can be completely safe nowadays, there are steps that companies can take to ensure they are as safe as possible, and can recover as quickly as possible in the event of a cyber attack.

Best-in-Class Endpoint and Network RMM from Continuum and Auvik Combined with Continuum’s Leading NOC Services to Deliver Unmatched Network Management Solution

BOSTON – Continuum®, the only channel-exclusive IT management platform company, and Auvik Networks announced a partnership agreement allowing Continuum’s MSP partners to purchase and manage Auvik through the Continuum ITSupport Portal. With this partnership, partners gain better insight and visibility into the performance of all devices on their clients’ networks, allowing them to troubleshoot issues more easily, provide more proactive service to clients and free up valuable technician time to focus on more strategic initiatives. Auvik is an Exhibitor Sponsor of Navigate 2016, the company’s third annual user conference, taking place on Wednesday, September 28 – Friday, September 30, 2016 at the Seaport World Trade Center in Boston.

“With the importance of the network increasing as more applications move to the cloud, our partners need tools to expand their service offerings and continue to deliver world-class service to their clients,” said Brian Herr, Vice President, Products at Continuum. “This partnership is unique in the marketplace. Not only will it integrate the best-in-class endpoint and network RMM products from Continuum and Auvik, but it also wraps the fully-managed services of Continuum’s NOC around it to deliver an unmatched network management solution.”

The integration will enable the Continuum NOC to help partners manage and support network devices, enabling MSPs to monitor and remediate network issues without needing to grow their staff.

“Savvy partners know that offering complete network management — from endpoints to infrastructure — is an excellent way to stand out in an increasingly competitive market,” said Alex Hoff, VP Product and Sales for Auvik. “Using Auvik’s automation and documentation together with Continuum’s RMM and NOC jumps partners to that next level of productivity, efficiency and profitability.”

Auvik provides instant visibility and control of network infrastructure devices, such as routers, switches and firewalls. Using Auvik, MSPs can slash network troubleshooting time and improve proactive network maintenance.

Thriveon, an IT managed services provider based in Minnesota and Continuum partner, helped beta test the combined Continuum and Auvik solution before the partnership was announced.

“With the Continuum and Auvik partnership, we now have full command of our clients’ environments from one solution,” said Jake Bloedow, Service Delivery Manager at Thriveon. “Then adding in the Continuum NOC, which helps us proactively manage our network devices in addition to our servers and desktops, Continuum now has the most complete RMM offering in the industry, allowing us to scale our business in ways that wouldn’t be possible without our partnership.”

For more information on Auvik Networks, visit: www.auvik.com or follow @AuvikNetworks on Twitter.

About Navigate 2016 by Continuum
The annual industry event for Continuum’s MSP partners, Navigate is reaching new heights by bringing together the very top in thought leadership, inspiration and best practices – all focused on the growth of MSPs and the success of the IT channel. Drawing more support than the previous two years, including nearly 700 attendees, the sold out event features nearly 40 sponsors and exhibitors, four keynote addresses and more than 70 speakers across 36 breakout sessions. Navigate’s unique content is designed to help improve business strategies, increase sales and marketing efforts and gain a deeper understanding of Continuum’s platform – enabling MSPs to change their business model and become the most successful in the industry. Navigate 2016 has become an unprecedented event, going beyond Continuum as a company and setting new standards for the industry. To learn more, visit: https://www.continuum.net/navigate2016. For the latest updates, follow #nav16 on Twitter.

About Auvik Networks Inc.
Auvik is a network-focused software company that helps managed service providers improve the efficiency and profitability of their managed services. Auvik’s network infrastructure RMM (remote monitoring and management) gives MSPs better visibility, documentation, and monitoring for their client networks, and automates many time-consuming network tasks. Auvik was named to the 2016 ChannelE2E 100 list, which identifies top disruptors and innovators in the IT channel. Visit www.auvik.com or follow @AuvikNetworks on Twitter. Auvik is a registered trademark of Auvik Networks Inc.

About Continuum 
Continuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors more than 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers worldwide with Continuum’s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow on LinkedIn and Twitter @FollowContinuum.
Thursday, 29 September 2016 00:00

Fusion Sponsors DRJ Fall 2016 in Phoenix

This week, Fusion Risk Management traveled to Phoenix for DRJ Fall World 2016. As the Gold Sponsors, we were thrilled to make the trip out there to connect with all of the best BC/DR practitioners, especially our incredible customers.

Along with our time in the Exhibit Hall, we also held (jam-packed!) lunchtime demo sessions for both our prospects and customers. Those new to Fusion got to see a live demonstration of the Fusion Framework System and ask our product specialists/developers questions in order to understand the product more thoroughly.

Our customers were able to get a preview of the Fusion Framework Enterprise Communities – a software that will enhance crisis response, situation awareness, and safety & security across their entire organizations. They also got the inside scoop on Fusion Fuel Advisory Consulting AND our very first multi-day international customer training event, coming June 2017!



Wednesday, 28 September 2016 00:00


Company’s Proprietary, Certified Technology Directly Addresses Impending FCMSA Ruling


HOUSTON – Gorilla Safety, provider of an innovative, proprietary and patented software solution that fully automates all aspects of fleet and safety management, announced today the introduction of its white label, fully automated electronic logging device (ELD).

Gorilla Safety’s certified ELD solution was developed to directly address and meet the rules set forth by the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) mandate, which takes effect in December 2017. Gorilla Safety’s ELD affords users the ability to track hours of service, stay compliant with edits and automate all documents required for roadside inspections.

Due to the upcoming mandate, Gorilla Safety has developed a white label product that expeditiously satisfies the ELD requirement for its clients.  This offering will allow companies to achieve compliance and offer the solution under its own brand to its clients without undergoing the arduous development process.

With the white label product, Gorilla Safety is targeting companies that currently serve the transportation technology space as well as brokers, large fleets, owner-operator fleets and tech companies that have yet to develop an ELD product but wish to offer one.

The adoption of the new FMCSA ELD rule is expected to improve roadway safety by employing technology – like Gorilla Safety’s mobile app with built-in ELD technology – that ensures commercial truck drivers are in compliance with respect to hours of service regulations. Gorilla Safety’s ELD device works as a stand-alone solution or in sync with its mobile app (spanning a full suite of fleet safety and management services) to appropriately and accurately maintain logbook records and easily track and store driver hours of service right inside the Smartphone. The software is compatible with iOS and Android Smartphones and tablets and also features a web-based dashboard for c brings is its patent pending document management tool.  The FMCSA ruling requires drivers to maintain certain documents for each day of operation.  Gorilla Safety has developed a way to manage this electronically thereby providing each driver the ease of maintaining his documents and delivering those in real-time to the terminal.  This patent pending technology will bring efficiencies in billings and operations that are currently unavailable in other ELD solutions. 

“The impending FMCSA rule has the industry -- including many telematics providers -- scrambling to find solutions for ensuring their ELD’s are compliant. We are offering a way for fleets, brokers, vendors and transportation companies to get ahead of the marketplace with our seamless and simple ELD solution, which is available right now. It can be very daunting and time-consuming to create a complaint ELD, and we believe Gorilla Safety can remove all those challenges with our already-certified ELD. The launch of our cloud-based ELD offers the opportunity for users to become prepared and ready today so they can rest assure they are ready to tackle the mandate when it takes effect,” explained Mark Walton, Gorilla Safety co-founder.

“Gorilla Safety is bringing to market a solution that is ready to go – out of the box, so to speak. It’s quick to deploy and ramp up and is extremely affordable. The best part is that it’s also completely customizable, and can be tailored to meet the needs of any transportation industry constituent. Not only are we offering a white label ELD solution but with the recent unveiling of our mobile app, we created a long-term fleet and safety management solution. Based on our years of experience in the safety and compliance space, we developed this by anticipating the needs of the industry and addressing all functions pertinent to fleet management. All of the innovative features within the Gorilla Safety mobile app, along with our complementary ELD technology, can be easily managed from the palm of one’s hand,” noted Tommy Johnson, co-founder at Gorilla Safety.

Ken Veit, account executive at Gorilla Safety and transportation technology industry veteran, added: “As an expert in this space by virtue of having dedicated my entire career to transportation technology, I can honestly say that Gorilla Safety is truly ahead of the game. We are excited about the prospect of what this ELD mandate will do in terms of improving safety on our roads. And, we are proud to be a pioneer in bringing an unrivaled ELD solution to the marketplace that is expected to play a key role in dealing with this important safety issue. Gorilla Safety brings vast technology and risk-management experience to the fleet and safety space, and this knowledge will bode well for the future of ELD. We are already seeing the positive impact our integrated mobile app is having in the marketplace, and the ELD functionality only stands to further boost productivity, enhance compliance, improve efficiencies and ensure safety for our customers.”

The FMCSA ruling is expected to result in an annual net benefit industry wide of more than $1 billion – largely by reducing the amount of required industry paperwork while increasing the efficiency of roadside law enforcement personnel when reviewing driver records. It is projected to save lives and prevent injuries resulting from large commercial motor vehicles crashes.


About Gorilla Safety

           Launched at the onset of 2016 and founded in 2013 by two seasoned insurance industry professionals, Houston-based Gorilla Safety provides the transportation industry with a patented, affordable cloud-based software solution that automates every aspect of fleet and safety management.  Gorilla Safety brings to the marketplace the first and only easy-to-use mobile app that fully integrates all the capabilities necessary for safely and efficiently managing large short-haul and long-haul vehicle fleets.  The Gorilla Safety app boasts many features that allow users to better manage their business, improve productivity, increase profitability and lower insurance claims and premiums - all done quickly and simply from the palm of their hands. 

           For more information, visit www.gorillasafety.com, go to the Gorilla Safety Facebook page or follow the Company on Twitter @Gorilla_Safety and LinkedIn

Two of the biggest buzzwords thrown around when talking about cloud are “scalability” and “on-demand.” Those concepts also have implications for your capacity planning as an IT department. You may think that cloud machines nullify the need for capacity planning – after all, if you can just adjust resources on the fly and add or remove processing power and storage as needed, why bother projecting demand?

While it’s true that you can scale as needed, you need to maximize your IT budget and use those dollars efficiently at all times, while avoiding cloud sprawl. Pay-as-you-go only works when you keep a careful eye on your resources, or it can add up quickly when you have unused resources. Capacity planning still has a role to play in your cloud plans.

- See more at: https://www.greenhousedata.com/blog/how-capacity-planning-changes-in-the-cloud#sthash.QuQ6j33R.dpuf

Two of the biggest buzzwords thrown around when talking about cloud are “scalability” and “on-demand.” Those concepts also have implications for your capacity planning as an IT department. You may think that cloud machines nullify the need for capacity planning – after all, if you can just adjust resources on the fly and add or remove processing power and storage as needed, why bother projecting demand?

While it’s true that you can scale as needed, you need to maximize your IT budget and use those dollars efficiently at all times, while avoiding cloud sprawl. Pay-as-you-go only works when you keep a careful eye on your resources, or it can add up quickly when you have unused resources. Capacity planning still has a role to play in your cloud plans.

- See more at: https://www.greenhousedata.com/blog/how-capacity-planning-changes-in-the-cloud#sthash.QuQ6j33R.dpuf