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Fall Journal

Volume 30, Issue 3

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Jon Seals

Jon Seals

SAN JOSE, Calif. – Violin® Systems LLC, the enterprise storage industry leader for extreme performance with consistent low latency and data services, announced today that it has appointed Susan Scheer Aoki as its new executive vice president, product operations.

Scheer Aoki has already led Violin’s professional services and global support teams that provide customers a seemless path to all flash architectures for their mission critical environments, having served the company as its senior vice president of customer operations. With this promotion, she will also oversee R&D with professional services and global support to deliver compelling products, services, and support experiences for customers to achieve their business and technical objectives.

“Susan is a passionate leader and a tireless customer advocate, able to translate customer insights into product leadership,” said Ebrahim Abbasi, Violin CEO. “Our investment in R&D requires investment in talent like Susan’s in order to deliver the next generation of availability, capacity and performance to the industry.”

“This is an important time for Violin Systems, with new innovation, new services for Fortune 100 customers, and new avenues to profitability,” said Scheer Aoki. “I look forward to building on Violin’s rich innovation and product leadership in high performance with consistent low latency, and our commitment to customers to power what’s next.”

Scheer Aoki has two decades of experience in executive management with positions across the product development lifecycle and customer success.  Key positions include VP, Solutions and ITaaS and VP, Personalized Enterprise Services at NetApp.  She also held VP, Engineering, VP, Product Management, and VP, Marketing roles focused on networking and cloud management products and solutions at Cisco Systems.

Scheer Aoki  has received multiple awards for her industry leadership and product achievements, including Most Powerful Women in Technology, Most Powerful and Influential Women of California, Best of Brand, and Product of the Year.

About Violin: 

Violin, the disruptive innovator in All Flash Arrays, is revolutionizing how businesses operate by enabling storage technology to be Instrumental to their company by changing the SLAs and capabilities of private, hybrid and public cloud environments. The Flash Storage Platform™, powered by Concerto OS™, a fully integrated storage operating system, is the industry leader in the combination of every significant category measured in all flash arrays: low latency, affordability, density, scalability and performance. With tightly integrated data services, the Violin Flash Storage Platform provides a unique combination of data protection, business continuity, and data reduction services onto a flexible, uniquely scalable solution called Scale Smart™, delivering significant CAPEX and OPEX savings. Founded in 2005, Violin is headquartered in San Jose, California.

Data management innovation enables broader use cases and consumption for unstructured data on-premises and across public clouds

SwiftStack, a company that powers cloud storage for enterprises, today announced the availability of new and enhanced features for public cloud archiving, synchronization, and multi-region data management in version 5.9. As the second significant product update this year, SwiftStack multi-cloud data management includes new capabilities in its Cloud Sync tool for public cloud archiving and on-premises data rehydration based on policies governed and managed by IT. Version 5.9 also includes new choices for multi-region data durability and policies in its single namespace, among many additional enhancements.

According to George Crump, Storage Switzerland President, “As organizations’ cloud strategies continue to mature, they are increasingly looking for ways to leverage multiple cloud and multiple regions. At the same time, given new regulations like General Data Protection Regulation (GDPR), it is also critical for organizations to be very intentional about data placement and data retention. SwiftStack’s 5.9 release allows organizations to be distributed, multi-cloud and deterministic in their use of cloud resources be they private, public or hybrid.”

SwiftStack has enhanced features that enable application workflows or parts of those workflows to operate across multiple different public clouds, placing data close to the compute resources that can better execute parts of workflows that can benefit from hybrid cloud. IT maintains control and governance of policy management, and users simply consume storage from the single namespace in the same way they would in the public cloud, choosing which policy is best for their application. SwiftStack’s single namespace provides the best possible experience by responding to requests from the data location that can respond most quickly with that data.

Enhancements include the following:

Improved Public Cloud Compute and Archiving Workflows

Organizations using public cloud resources for inactive data see cost benefits as well as reduced risk. SwiftStack allows auto-tiering to the public cloud based on IT-defined policies. Since data remains universally accessible in a single namespace, applications and users do not need to be aware of where the data is physically stored; archived data is automatically rehydrated to on-premises infrastructure when requested. Repatriating a workload from public cloud to private cloud is especially complex at scale, but SwiftStack now manages the process seamlessly even while applications are online, and maintains uninterrupted access to data.

End-User Access to a Multi-Cloud Namespace with the SwiftStack Client

As SwiftStack moves data across multiple clouds based on policy, the SwiftStack Client gives end users transparent access to the data they need to utilize. If data is archived to a remote cloud, the data structure in the eyes of the user remains the same. The only difference they see is the addition of a simple icon noting that the data is at rest somewhere else. When they need to interact with the data, it behaves as if it was still on-premises.

Multi-region Erasure Coding

Typically, organizations that use erasure coding as a protection option have been limited to a single geographic region, particularly if they require high performance. Using erasure coding across locations has historically required significant investment in hardware for redundancy, and SwiftStack users now can now achieve efficient ratios of capacity across multiple global regions while maintaining durability that does not impose unnecessary demand on the WAN when recovering from failures. Rather than spread parity bits across all available regions, SwiftStack uses the nodes in each region and keeps the data whole in each global location. This makes data more likely to remain available even if an entire server node goes offline, and reduces the need to transfer large amounts of data from another region in the event of a request or rebuild.

Deterministic Placement

Organizations with standalone data centers or clusters geographically dispersed across data centers can now set extremely granular data placement policies. IT can specify how many replicas of the data should be kept in each region, and which nodes within regions to store the data based on a tiering strategy that combines high-capacity nodes and low-latency nodes with solid state drives. If a region goes down or an application has to be moved, data is automatically accessed on nodes in another region without requiring any changes.

“The rollout of these features gives our users many new ways to master their workload placement, automate the flow of data between local and public cloud infrastructures, and to ensure they get the cost advantages of public cloud compute and capacity instead of incurring unnecessary physical infrastructure costs,” said Joe Arnold, SwiftStack president and chief product officer. “Cloud data management is supposed to be simple, cost-effective, and flexible, though the reality is often much different, and we believe SwiftStack multi-cloud brings that promise to life.”

SwiftStack brings the fundamental attributes of public cloud resources into the enterprise infrastructure: scalability, agility, and pricing based on consumption. Legacy applications can access and consume the same data from the single namespace via file services, and cloud-native applications via object APIs. Users gain the freedom of workload placement between private data centers and public clouds like Amazon or Google, and from cloud to cloud, according to administrative policies. Whether on-premises or in public cloud, data remains under the management control of internal IT, residing wherever it is needed by users and applications. SwiftStack enables the use of standard commodity hardware and choice of server hardware, drives, and networking; and scales linearly, so capacity and throughput can be added independently and cost effectively.  

About SwiftStack

SwiftStack, founded in 2011 by some of the earliest pioneers in cloud computing, is a leading cloud storage provider for organizations that require universal access to petabytes of unstructured data in a single namespace. Its software is popular in industries like media and entertainment, life sciences, and web-based business; and for functions like active archive, sharing and collaboration across multiple locations, and multi-cloud data management. SwiftStack has more than 100 customers including eBay, Pac-12 Networks, Verizon, and the HudsonAlpha Institute for Biotechnology. The company is headquartered in San Francisco and received B-series funding from OpenView Partners, Storm Ventures, UMC Capital, and Mayfield Fund. For more information visit www.swiftstack.com or follow the company on Twitter andLinkedIn.

The Cheque and Credit Clearing Company has rolled out a new, faster image-based cheque processing system, which reduces clearing time from one week to the next working day. Against increasing competition, established banks have been looking to speed up their operational efficiencyto keep step with advances in technology.

Fintech challengersand tech giants like Amazon have been edging in on traditional banks’ remit, bringing higher competition.But the pressure from these challengers is not just in front-end flashiness, but also in back-end operational efficiency, which means banks are having tospeed up their processesthrough AI and automation.

Bhupender Singh, CEO of Intelenet Global Services, comments: “The new cheque clearing system offers banks a golden opportunity to speed up one of their longer processes, to keep pace with customer demand and outside competition.

“This is part of a wider move from banks to invest in innovations that streamline their systems.Through robotic process automation, for example, banks can dramatically cut down the approval period for mortgages: one bank was able to reduce this time from 11 days to 48 hours.

“From clearing cheques to mortgage approvals and cross border payments, many baking services require a huge amount of manual processing. Not only does AI and automation reduce cost and increase efficiency, but it also helps organisations to future-proof their businesses.”    


About Intelenet®Global Services:

Intelenet® Global Services is a large global Business Process Services player, committed to delivering its client's strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.

Backed by The Blackstone Group, a leading Global Private Equity player, with a current portfolio of clients that includes several Fortune 500 companies, Intelenet® Global Services is a 55,000 people organization spread across 70 global delivery centers across America, UK, Europe, Middle East, Philippines and India; supporting 100+ clients in over 25 languages. Intelenet® provides innovative, cutting-edge solutions, supporting customers across Contact Center solutions, F&A, HRO, IT solutions and security & compliance across Banking and Financial Institutions, Healthcare, Travel and Hospitality, Telecom, Retail, Manufacturing, Logistics and Utilities & Energy verticals. Intelenet® Global Service's range of integrated BPM services deliver transformational benefits to clients through reduced costs, ongoing productivity improvements, and process re-engineering.

A new agreement will provide the City with the company’s 9-1-1 system monitoring and technical support services for five years


TEMECULA, Calif. – Airbus DS Communications and the New York City Department of Information Technology and Telecommunications (DoITT) announced they have signed a five-year agreement for services related to the City’s 9-1-1 call handling system. Airbus DS Communications, North America’s leading provider of Public Safety communications technology, developed the VESTA® emergency call handling solution currently in use in New York City (NYC). Its dedicated team will supply 24/7 monitoring and technical support to help ensure the integrity of the City’s 9-1-1 operations and, ultimately, its ability to safeguard residents and visitors in need.

The VESTA system was first implemented in 2006 and is currently in use by more than  1,000 call handling positions supporting the New York Police Department (NYPD), Fire Department of the City of New York (FDNY) and Emergency Medical Dispatch. These are located at the City’s Public Safety Answering Center in Brooklyn and the Public Safety Answering Center facility in the Bronx, as well FDNY communications offices in Queens and the Bronx. Airbus and the DoITT have worked closely since VESTA‘s inception to ensure its optimal performance and use at all these locations.

“Our successful collaboration with the Airbus team over the years, at all levels of our operations, from Executive Management to Field Engineering, has ensured a trusted service for our citizens even under the severest of conditions,” said Michael Bimonte, Deputy Commissioner for Infrastructure Management at DoITT. “Our team looks forward to working together to ensure NYC citizens have access to 9-1-1 exactly when they need it.“

The implementation of the VESTA system was a significant milestone in the City’s modernization of its 9-1-1 system, known as the Emergency Communications Transformation Program. The efforts of NYC officials under this initiative enabled their 1,500+ call takers for police, fire and emergency medical dispatch to use the same 9-1-1 technology – the VESTA system – for the first time. This not only allowed these agencies to better share data, it resulted in better coordination of resources and improved response times in emergencies for enhanced Public Safety.

“New York City’s 9-1-1 emergency response system is the largest and most expansive system of its kind in the country,” said Jeff Robertson, Airbus DS Communications’ President and CEO. “We are honored to continue to support the DoITT in its efforts to ensure the safety of its more than 8.5 million residents as well as the tens of millions who visit its wonderful city every year.”


Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of €67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Airbus DS Communications (www.airbus-dscomm.com)

Airbus DS Communications, Inc. is a global leader and trusted source for mission-critical communications technologies. The VESTA® product suite provides Next Generation 9-1-1 call processing systems, land mobile radio solutions and emergency notification applications, creating smarter ways to keep all our communities safe. Airbus DS Communications was awarded the Frost and Sullivan's 2016 Best Practices Award as the NG9-1-1 Company of the Year. www.airbus-dscomm.com

In theory, your disaster recovery plan works perfectly. But have you told your staff about it?

Creating the plan isn’t enough. DR decisions made in the board room must be communicated effectively to those who need to take action. If your employees don’t know what you expect them to do, you’ll be left without the proverbial paddle.

Inform employees about the DR plan long before a crisis, not in the throes of a hurricane or a cyberattack. Assign roles, build those into job descriptions, and conduct regular training and testing. When DR training is part of employees’ routine, it’ll make all the difference when disaster strikes.

Disaster Recovery Plan Cartoon