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Spring Journal

Volume 30, Issue 1

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Jon Seals

Jon Seals

Leader in data recovery, eDiscovery, digital forensics addresses NIST SP 800-171 guidelines

NOVATO, Calif. – DriveSavers, the worldwide leader in data recovery, eDiscovery and digital forensic services, announces compliance with the latest NIST regulations designed to protect controlled unclassified information (CUI) outside the government.

“As government agencies look to cyber security and DFIR professionals to help with their investigations, strong security measures are essential.”

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Published in 2015, NIST Special Publication 800-171: Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations, applies to components of nonfederal information systems and organizations that process, store or transmit CUI, or provide security protection for these components.

“We understand that it’s absolutely essential for our customers to know that DriveSavers can protect the integrity of their data,” explained Michael Hall, chief information security officer at DriveSavers. “Each year, DriveSavers undergoes an annual SOC 2 Type II audit of internal data hosting and process controls to guarantee our data recovery services uphold the stringent data security and privacy protocols mandated by the government agencies we serve. All the guidelines outlined in NIST SP 800-171 are covered by this audit.”

Over the last 30 years, DriveSavers has worked extensively with law enforcement agencies to provide legally defensible investigations and reports, and has experience understanding and interpreting data from all types of digital devices and operating systems. DriveSavers is the only data recovery service provider in the industry to post proof that it undergoes an annual SOC 2 Type II audit, which qualifies their security practices to handle enterprise-class recoveries and support those customers who must maintain compliance with data privacy and data security regulations including:

  • NIST (National Institute of Standards & Technology) SP 800-171
  • NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)
  • HIPAA (Health Insurance Portability and Accountability Act)
  • FERPA (Family Educational Rights and Privacy Act)
  • SOX (Sarbanes-Oxley Act of 2002)
  • GLBA (Gramm-Leach-Bliley Act of 1999)

Not only is security compliance essential for enterprise-level multi-drive devices like RAID, NAS and SAN devices, but for all data storage devices. That includes smartphones. “The smartphone ubiquity in today’s world means that they’re increasingly part of government and law enforcement investigations,” explained Rene Novoa, manager of eDiscovery and digital forensics at DriveSavers and vice president of the HTCIA Bay Area Chapter (BAC). “As government agencies look to cyber security and DFIR professionals to help with their investigations, strong security measures are essential.”

On Aug. 30 starting at 1 p.m. at the annual HTCIA International Conference and Training Expo, Novoa will speak on advanced mobile forensics and how to overcome physical challenges with laboratory services. The largest conference for cyber security and DFIR professionals, the HTCIA Conference will be held at the J.W. Marriott Las Vegas from Aug. 28–31.

To learn more about DriveSavers digital forensic expertise, go to www.drivesaversdatarecovery.com.

About DriveSavers

DriveSavers, the worldwide leader in data recovery, eDiscovery and digital forensics, provides the fastest, most reliable and only certified secure data recovery and eDiscovery service in the industry. All of the company’s services meet security protocols for financial, legal, corporate and healthcare industries, and it is the only company that posts proof of its annual SOC 2 Type II audit and HIPAA data security and privacy compliance. DriveSavers adheres to U.S. government security protocols, the Gramm-Leach-Bliley Act (GLBA) Data Security Rule, the Data-At-Rest mandate (DAR) and the Sarbanes-Oxley Act (SOX). DriveSavers engineers are trained and certified in all leading encryption and forensic technologies and operate a Certified ISO Class 5 Cleanroom. Customers include: Bank of America, Google, Lucasfilm, NASA, Harvard University, St. Jude Children’s Research Hospital, U.S. Army and Sandia National Laboratories.

MINNEAPOLIS – With unprecedented rainfall causing historic flooding and property damage in Louisiana, Kroll Ontrack is offering free diagnosis and an $850 flat fee for data recovery of all desktops, laptops and USBs affected by flood waters. Kroll Ontrack has been helping victims of natural disasters recover their important and sentimental data for 30 years. This offer runs through October 2016.

“While many possessions can be replaced and are covered by insurance, the same cannot be said for digital data”

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"While many possessions can be replaced and are covered by insurance, the same cannot be said for digital data,” said Todd Johnson, vice president, data and storage technologies, Kroll Ontrack. “When natural disasters occur, we see an increase in the number of businesses and individuals seeking help to recover data that was lost as a result of damage sustained during the disaster. For the best chance of successful recovery in cases involving water damage, it’s important to never attempt to ‘dry out’ your device by opening it or exposing it to heat, like a hair dryer.”

For more information on this offer, contact Kroll Ontrack at 800-872-2599; or online at www.krollontrack.com.

TIPS: Kroll Ontrack recommends that victims fearing loss of their vital information consider the following before assuming that the damage is permanent:

  • Never assume that data is unrecoverable, no matter what it has been through
  • Do not shake, disassemble or attempt to clean any hard drive or server that has been damaged; improper handling can make recovery operations more difficult which can lead to valuable information being lost
  • Never attempt to dry water-damaged media by opening it or exposing it to heat, such as from a hairdryer
  • Do not attempt to operate visibly damaged devices
  • Do not attempt to freeze-dry media
  • Do not use common software utility programs on broken or water-damaged devices
  • For mission critical situations, contact a data recovery professional before any attempts are made to reconfigure, reinstall or reformat

About Kroll Ontrack LLC
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, search, analyze, and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery and document review. For more information about Kroll Ontrack and its offerings please visit: www.krollontrack.com or follow @KrollOntrack on Twitter.

MOUNTAIN VIEW, Calif. – Veritas Technologies, the leader in information management, today announced the release of Veritas Resiliency Platform 2.0, featuring a built-in VMware certified data mover that achieves a significantly lower Recovery Point Objective (RPO) compared to VMware’s native data mover VMware vSphere Replication.

“Resiliency Platform 2.0 helps businesses ensure resiliency for their critical business applications and associated data across their constantly evolving IT environments with a single solution no matter what the underlying technologies are.”

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Resiliency Platform empowers organizations to maintain critical business uptime across complex, multi-platform and multi-vendor private, public and hybrid cloud environments by delivering predictability for all resiliency operations, including workload migration, failover, failback, data protection, and non-disruptive recovery testing. The built-in data mover in Resiliency Platform 2.0 simplifies uptime management for critical services by integrating seamlessly into VMware environments, so organizations can gain greater benefits from their existing VMware investments.

In addition, organizations can achieve increased benefits from other IT investments with Resiliency Platform’s support for industry-leading high availability solutions, third-party hardware-based data movers and other virtualization platforms such as Microsoft Hyper-V. The new built-in data mover in 2.0 further strengthens Veritas’ commitment to empower organizations to architect their IT postures with freedom of choice.

“Hybrid cloud architectures are the new norm as organizations move beyond their traditional on-premises data centers into the cloud,” said Mike Palmer, GM/SVP at Veritas. “Resiliency Platform 2.0 helps businesses ensure resiliency for their critical business applications and associated data across their constantly evolving IT environments with a single solution no matter what the underlying technologies are.”

Predictably managing business uptime in a 24/7 world is a major issue as applications are often running across multiple platforms, operating systems as well as rely on various storage vendors for hosting application data. The Enterprise Strategy Group states that 51 percent of organizations have a downtime tolerance of less than one hour, but only 22 percent of them have the assurance that they can recover predictably with more than a 90 percent success rate for their recovery tests1. In some cases, business applications may even have individual tiers running in different locations.

In such complex environments relying on manual processes, spreadsheets or point tools to manage resiliency leads to a lack of centralized visibility, inefficiencies, unpredictability and, most importantly, an increased risk of downtime. With this new release, Resiliency Platform 2.0 allows organizations to implement a business resiliency strategy that provides predictability in meeting Service Level Objectives (SLOs) like Recovery Time Objectives (RTO) and RPO across complex, multi-platform and multi-vendor private, public and hybrid cloud environments.

Key capabilities of Resiliency Platform 2.0 include:

  • Ease of management for business resiliency across multi-platform, multi-vendor environments with a single solution
  • Comprehensive visibility via a single dashboard into real-time health of all applications, virtual machines, multi-tier business services and data movers across sites
  • Lower RPOs and flexibility of data mover choice with new VMware certified built-in data mover
  • Predictability of meeting RTOs and RPOs via automation and orchestration for all resiliency operations

The latest release of Resiliency Platform helps ensure that businesses can meet their SLOs for all their business applications, whether they need to protect their most mission-critical applications from any downtime or less-critical systems from extended downtime.

Learn more about the Veritas Resiliency Platform here.

We’ll be showcasing this technology and more at VMworld 2016 in Las Vegas. Please visit Booth # 849 or contact us to setup a demo.

About Veritas Technologies

Veritas Technologies enables organizations to harness the power of their information, with information management solutions serving the world’s largest and most complex environments. Veritas works with organizations of all sizes, including 86 percent of global Fortune 500 companies, improving data availability and revealing insights to drive competitive advantage. www.veritas.com

2016 Veritas Technologies LLC. All right reserved. Veritas and the Veritas Logo are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.



 Evolving Business Continuity and Disaster Recovery Landscape
   Enterprise Strategy Group, Feb 2016

DENVER, Colo. – ViaWest, a leading provider of Hybrid IT Solutions and Colocation in North America, and Rubrik, the world’s first Cloud Data Management company, today announced a partnership that will enable ViaWest to deploy Rubrik’s data management platform to ViaWest clients. By deploying Rubrik as part of ViaWest’s comprehensive Hybrid IT Solutions, customers will be able to simplify their data protection and speed their time to recovery, all through a seamless integration.

@ViaWest_Inc & @RubrikInc now simplifying data protection, backup, recovery for Hybrid IT deployments

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“ViaWest is continually seeking out advanced technologies that will provide our clients with the best Hybrid IT Solutions available,” said Andrew Hodes, vice president of development at ViaWest. “With security and recovery at the top of organizations’ priority list this year, we’re excited to be able to partner with Rubrik to deliver even more sophisticated data protection and backup to clients that rely on our cutting edge infrastructure and solutions.”

Key benefits for clients deploying Rubrik with ViaWest include:

  • Infrastructure Simplicity – Rubrik’s approach to data protection takes multi-tier, legacy architectures and converges them into a scale out appliance that provides immediate return on capital expenditure.
  • Rapid Deployment – Implementation of the solution takes minutes rather than months. Once the solution is deployed, daily administration can be reduced from hours to minutes, and recovery takes seconds rather than days, dramatically reducing operational expenditure.
  • Enhanced Recovery – With Rubrik, data can be recovered or made accessible to applications in near real time, regardless of where it is stored.
  • Streamlined Management – Administrators are able to automate and orchestrate data seamlessly throughout the hybrid cloud. An API-first architecture offers unprecedented ease of automation for integration into existing applications or tools.
  • Reliable Security – Data owners can rely on Rubrik for role based access controls, audit trails and security for data in-flight and at rest. Rubrik also offers FIPS 140 Level 2 security for physical security.

“Rubrik’s Cloud Data Management platform radically simplifies Data Protection while managing and securing data across hybrid cloud environments,” said Bipul Sinha, CEO of Rubrik. “We share ViaWest’s vision to bring cloud to the enterprise, and are excited to be part of ViaWest’s standard Hybrid IT Solution.”

ViaWest’s Hybrid IT Solutions help clients enhance their business through cloud, colocation, security and consulting services. Delivering a host of data security, compliance, backup and disaster recovery solutions, ViaWest is committed to ensuring clients are fully protected and able to continue business operations in the event of an incident. Its disaster recovery engagement model includes design, management and support for recovery efforts based on the client’s specific and unique infrastructure, application set and business requirements.

Rubrik and ViaWest will be providing demos of the Rubrik solution at VMworld 2016, taking place August 28 – September 1 at the Mandalay Bay Hotel & Convention Center in Las Vegas. Attendees interested in a demo or more information about the solution can schedule a briefing at:http://buff.ly/2bEnU3L or visit the Rubrik booth #1131.

About ViaWest
ViaWest is a leading Hybrid IT Solutions provider offering cloud, colocation, compliance services and security solutions, and is a wholly-owned subsidiary of Shaw Communications Inc. (NYSE: SJR). With more than 17 years of experience, 30 North American data centers and multiple cloud nodes, ViaWest offers IT and infrastructure solutions that solve business challenges while balancing cost, scalability and security requirements. ViaWest delivers tailored solutions designed for maximum reliability and flexibility backed by our 100% uptime commitment.

For additional information on ViaWest, please visit www.viawest.com or call 1-877-448-9378. Follow ViaWest on at LinkedIn and Twitter.

About Rubrik
Rubrik has developed the world’s first Cloud Data Management platform for data protection, search, analytics, archival and copy data management for hybrid cloud enterprises. Fortune 500 companies use Rubrik to manage data at scale while realizing data-driven services anytime, anywhere. Rubrik has been named to Gartner’s Cool Vendors in Storage Technologies, 2016. For more information, visit http://www.rubrik.com and follow @rubrikInc on Twitter.

STAMFORD, Conn. – Pitney Bowes (NYSE:PBI), a global technology company that provides innovative products and solutions to power commerce, today announced a new alliance with Alpine Consulting, a high value solution partner that is focused on delivering and deploying Risk, Threat, Fraud & Compliance technology solutions.

“Alpine Consulting brings us proven technology skills and a solid track record of experience, as well as broad vertical domain expertise reducing the exposure of regulatory and compliance requirements. Alpine has got the right expertise to enhance technology investments for increased client value.”

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This new relationship with Alpine will help Pitney Bowes expand its footprint as it deploys a new suite of vertical solutions. In March, Pitney Bowes launched Single Customer View, a solution designed to help organizations enhance and deepen their understanding of customers in the Digital Era. Single Customer View allows organizations to rapidly design, deliver and evolve contextually-relevant views about a customer in real-time across all channels of engagement, whether that customer is a consumer, organization, citizen, patient, or potential fraudster. Built on the company’s leading customer engagement, location intelligence and data quality technologies, Pitney Bowes’ software solutions use analytics to help clients unlock hidden business and revenue potential.

For nearly two decades, Fortune 2000 and larger companies have trusted Alpine Consulting with their technology integration needs. Alpine has an industry recognized collection of enterprise architects, consultants, developers, project managers and domain experts that continue to receive industry accolades for their work. Alpine helps clients implement technologies quickly and efficiently, minimizing internal costs and expediting time-to-market.

“We see a lot of great synergies between the innovative technology that Pitney Bowes is introducing and our expertise and capabilities of implementing in-demand marketplace solutions,” said Stan Duda of Alpine Consulting. “It is important to offer clients an innovative option – technology that provides greater understanding and visibility into customers and their potential risk exposure to minimize compliance infractions, while at the same time, opening doors to greater revenue potential.”

Alpine Consulting will go to market with Pitney Bowes’ Single Customer View solution immediately. Soon afterwards, the company will expand to sell offerings built on Pitney Bowes’ customer engagement, location intelligence and data quality technologies to address other common data management challenges. Finally, Alpine will bring its intellectual capital to engagements to formulate strategies with clients for AML/Fraud detection, as well as Watchlist Management.

“Alpine Consulting is exactly the type of partner we are looking for to drive growth of our new vertical offerings,” said Bob Guidotti, President Software Solutions, Pitney Bowes. “Alpine Consulting brings us proven technology skills and a solid track record of experience, as well as broad vertical domain expertise reducing the exposure of regulatory and compliance requirements. Alpine has got the right expertise to enhance technology investments for increased client value.”

About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions and services from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

About Alpine Consulting

Founded in 1996, Alpine Consulting is a leading technology solutions provider focused on eCommerce, Integration, and CounterFraud solutions and implementations. Alpine is headquartered in Austin, TX. For additional information visit Alpine Consulting, Inc. at www.alpineinc.com.