Spring World 2017

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Spring Journal

Volume 30, Issue 1

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Jon Seals

Jon Seals

The Business Continuity Institute - Aug 26, 2016 15:36 BST

At an Awards Ceremony at the Sands Expo and Convention Centre in Singapore, where the Asia Risk and Resilience Conference was taking place, the Business Continuity Institute presented its annual Asia Awards to recognize the individuals and organizations who have excelled throughout the year.

The BCI Asia Awards consist of eight categories – seven of which are decided by a panel of judges with the winner of the final category (Industry Personality of the Year) being voted for by their peers.

Across such a vast continent, where the business continuity and resilience industry is rapidly growing, there is a wealth of talent, so the volume and quality of submissions was unsurprisingly high. The judges had some difficult decisions to make, but in the end, the winners were:

Continuity and Resilience Consultant
Chong Chen Voon MBCI

Continuity and Resilience Professional Private Sector
Wai Leung Tang MBCI

Continuity and Resilience Professional Public Sector
Packirijamy Samynathan CBCI

Continuity and Resilience Newcomer
Ira Tee

Continuity and Resilience Team
Aon Global Business & Technology Resilience Team

Continuity and Resilience Provider (Service/Product)
Minerva Veritas

Continuity and Resilience Innovation
Regus Dynamic Workplace Recovery

Industry Personality
Chong Chen Voon MBCI 

The BCI Asia Awards are one of seven regional awards hosted by the BCI, which culminate in the annual Global Awards held in November during the Institute’s annual conference in London, England. All winners of a BCI Regional Award are automatically entered into the Global Awards.

KEMP, Texas – Larson Electronics, a leading industrial lighting company, has announced the release of a low voltage LED strobe beacon equipped with a momentary toggle switch and a motion sensor.

The CL1B-MS-1224 LED beacon light from Larson Electronics is a compact, high-powered strobe light containing an LED lamp assembly that produces 360 degrees of brilliant light in an optional color output (red, green, blue, amber, or white). A momentary switch located on the side of the unit allows operators to easily toggle through 30 strobe patterns, including four simulated rotating patterns. This unit is equipped with a motion sensor, allowing the beacon to be activated based on motion and has a minimum detection range of 25 feet. The sensitivity of the sensor can be adjusted to meet each application. This unit is constructed with a waterproof and shock proof housing and a clear polycarbonate lens protects the LED assembly. The beacon features a black powder coated die cast base that contains a fully potted circuit board. This beacon draws 1.2 amps on a 12 volt electrical system and can be operated on a range from 12 to 24 volts DC.

“This new LED unit provides extended safety precautions within manufacturing facilities and other warehouse applications giving users an efficient warning light when havoc may arise,” said Rob Bresnahan, CEO of Larson Electronics. “It can also provide users with an effective defense mechanism to avert an assailant when a home becomes under attack.”        

Larson Electronics carries an extensive line of LED light towers, portable power distributions, explosion proof lights for hazardous locations, portable work lights and industrial grade LED area lights. You can view Larson Electronics’ entire line of lighting by visiting them on the web at Larsonelectronics.com. You can also call 1-800-369-6671 to learn more about their products or call 1-214-616-6180 for international inquiries.

  • Rackspace stockholders to receive $32.00 per share in cash
  • Transaction expected to provide Rackspace with additional flexibility to deliver the multi-cloud services that customers seek
  • Deal expected to close in Q4 2016

SAN ANTONIO, Texas – Rackspace (NYSE: RAX), the #1 managed cloud company, today announced that it has entered into a definitive agreement with affiliates of certain funds (the "Apollo Funds") managed by affiliates of Apollo Global Management, LLC (together with its consolidated subsidiaries, "Apollo") (NYSE: APO), a leading global alternative investment manager, to be acquired for $32.00 per share in cash. In connection with the transaction, funds managed by Searchlight Capital Partners, L.P. will make a strategic equity investment in the acquired company. The transaction has a total value of $4.3 billion, which includes the assumption of $43 million of net cash. Upon completion of the transaction, Rackspace will become a privately held company.

The $32.00 per share cash consideration represents a premium of 38% when compared to Rackspace's unaffected closing stock price on August 3, 2016, the last trading day prior to news reports speculating about a potential transaction. The Rackspace board of directors unanimously approved the agreement with the Apollo Funds and recommends that Rackspace stockholders vote in favor of the transaction.

Graham Weston, co-founder and chairman of the board of Rackspace, commented, "This transaction is the result of diligent analysis and thoughtful strategic deliberations by our board over many months. Our board, with the assistance of independent advisors, determined that this transaction, upon closing, will deliver immediate, significant and certain cash value to our stockholders. We are also excited that this transaction will provide Rackspace with more flexibility to manage the business for long-term growth and enhance our product offerings. We are confident that as a private company, Rackspace will be best positioned to capitalize on our early leadership of the fast-growing managed cloud services industry."

Taylor Rhodes, president and CEO of Rackspace, said, "We are presented with a significant opportunity today as mainstream companies move their computing out of corporate data centers and into multi-cloud models. Apollo and its partners take a patient, value-oriented approach to their funds' investments, and value Rackspace's strategy and unique culture. This is an exciting transaction for Rackspace and we look forward to working closely together."

"We are tremendously excited about the opportunity for our managed funds to acquire Rackspace," said David Sambur, Partner at Apollo. "We have great respect for the company's talented employees and their commitment to deliver expertise and exceptional service for the world's leading cloud platforms. We look forward to working with Taylor and the entire management team and Searchlight to help advance Rackspace's strategy and continue the company's strong heritage of innovation."

Transaction Details
The transaction is expected to close in the fourth quarter of this year. The transaction is subject to the conclusion of the applicable antitrust waiting periods in the United States, the European Union and Israel, stockholder approval and other customary closing conditions.

Advisors and Financing Providers
Financing is being provided by Citigroup, Deutsche Bank, Barclays and Royal Bank of Canada. PSP Investments Credit USA LLC has also committed to provide a portion of the financing. Citigroup, Deutsche Bank, Barclays and RBC Capital Markets, LLC are acting as financial advisors to Apollo and Paul, Weiss, Rifkind, Wharton & Garrison LLP is acting as legal advisor to Apollo.

Goldman, Sachs & Co. is acting as financial advisor to Rackspace and Wilson Sonsini Goodrich & Rosati, Professional Corporation is acting as its legal advisor. Morgan Stanley also provided services in connection with the transaction.

About Rackspace
Founded in 1998 in San Antonio, Rackspace is the only company that provides businesses with expertise and exceptional customer service for the world's leading cloud platforms, including AWS, Microsoft, and OpenStack (the open-source cloud platform that Rackspace co-founded in 2010, along with NASA). Rackspace has been publicly traded on the New York Stock Exchange since 2008. It serves business customers in more than 120 countries, from offices and data centers on four continents. Its customers include a majority of the enterprises on the Fortune 100 list. Rackspace has been recognized as one of the best places to work by Fortune magazine, Glassdoor, and other organizations in Europe and Australia. Rackspace has posted consistent growth in revenue and profit through its history. It reported 2015 revenue of $2.0 billion.

About Apollo
Apollo is a leading global alternative investment manager with offices in New York, Los Angeles, Houston, Chicago, Bethesda, Toronto, London, Frankfurt, Madrid, Luxembourg, Mumbai, Delhi, Singapore, Hong Kong and Shanghai. Apollo had assets under management of approximately $186 billion as of June 30, 2016 in private equity, credit and real estate funds invested across a core group of nine industries where Apollo has considerable knowledge and resources. For more information about Apollo, visit www.agm.com.

About Searchlight Capital Partners, L.P.
Searchlight is a global private investment firm with offices in New York, London and Toronto. Searchlight seeks to invest in businesses where its long term capital and strategic support accelerate value creation for all stakeholders. For more information, please visit www.searchlightcap.com.

FORWARD-LOOKING STATEMENTS

This communication contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 with respect to the proposed transaction and business combination between Apollo Global Management, LLC (together with its consolidated subsidiaries, "Apollo") and Rackspace Hosting, Inc. (the "Company"), including statements regarding the benefits of the transaction and the anticipated timing of the transaction. These forward-looking statements generally are identified by the words "believe," "project," "expect," "anticipate," "estimate," "intend," "strategy," "future," "opportunity," "plan," "may," "should," "will," "would," "will be," "will continue," "will likely result," and similar expressions. Forward-looking statements are predictions, projections and other statements about future events that are based on current expectations and assumptions and, as a result, are subject to risks and uncertainties. Many factors could cause actual future events to differ materially from the forward-looking statements in this communication, including but not limited to: (i) the risk that the transaction may not be completed in a timely manner or at all, which may adversely affect the Company's business and the price of the common stock of the Company, (ii) the failure to satisfy the conditions to the consummation of the transaction, including the adoption of the merger agreement by the stockholders of the Company and the receipt of certain governmental and regulatory approvals, (iii) the occurrence of any event, change or other circumstance that could give rise to the termination of the merger agreement, (iv) the effect of the announcement or pendency of the transaction on the Company's business relationships, operating results, and business generally, (v) risks that the proposed transaction disrupts current plans and operations of the Company and potential difficulties in the Company's employee retention as a result of the transaction, (vi) risks related to diverting management's attention from the Company's ongoing business operations, (vii) the outcome of any legal proceedings that may be instituted against the Company, its officers or directors related to the merger agreement or the transaction, (viii) the possibility that competing offers or acquisition proposals for the Company will be made; (ix) risks regarding the failure to obtain the necessary financing to complete the proposed transaction; (x) risks related to the equity and debt financing and related guarantee arrangements entered into in connection with the proposed transaction; and (xi) the ability of Apollo to implement its plans, forecasts, and other expectations with respect to the Company's business after the completion of the proposed merger and realize additional opportunities for growth and innovation. In addition, please refer to the documents that the Company files with the SEC on Forms 10-K, 10-Q and 8-K. These filings identify and address other important risks and uncertainties that could cause events and results to differ materially from those contained in the forward-looking statements set forth in this communication. Forward-looking statements speak only as of the date they are made. Readers are cautioned not to put undue reliance on forward-looking statements, and the Company assumes no obligation and do not intend to update or revise these forward-looking statements, whether as a result of new information, future events, or otherwise.

ADDITIONAL INFORMATION AND WHERE TO FIND IT

Rackspace Hosting, Inc. (the "Company"), its directors and certain executive officers are participants in the solicitation of proxies from stockholders in connection with the acquisition of the Company (the "Transaction"). The Company plans to file a proxy statement (the "Transaction Proxy Statement") with the Securities and Exchange Commission (the "SEC") in connection with the solicitation of proxies in connection with the Transaction.

Kevin Costello, Ossa Fisher, John Harper, Lewis J. Moorman, Fred Reichheld, William Taylor Rhodes, Lila Tretikov and Graham Weston, all of whom are members of Company's Board of Directors, and Karl Pichler, Senior Vice President, Chief Financial Officer, are participants in the Company's solicitation. Other than Mr. Weston, none of such participants owns in excess of 1% of Company's common stock. Mr. Weston may be deemed to own approximately 15% of the Company's common stock. Additional information regarding such participants, including their direct or indirect interests, by security holdings or otherwise, will be included in the Transaction Proxy Statement and other relevant documents to be filed with the SEC in connection with the Transaction. Information relating to the foregoing can also be found in Company's definitive proxy statement for its 2016 Annual Meeting of Stockholders (the "2016 Proxy Statement"), which was filed with the SEC on March 18, 2016. To the extent that holdings of Company's securities have changed since the amounts printed in the 2016 Proxy Statement, such changes have been or will be reflected on Statements of Change in Ownership on Form 4 filed with the SEC.

Promptly after filing its definitive Transaction Proxy Statement with the SEC, the Company will mail the definitive Transaction Proxy Statement and a proxy card to each stockholder entitled to vote at the special meeting to consider the Transaction. STOCKHOLDERS ARE URGED TO READ THE TRANSACTION PROXY STATEMENT (INCLUDING ANY AMENDMENTS OR SUPPLEMENTS THERETO) AND ANY OTHER RELEVANT DOCUMENTS THAT RACKSPACE WILL FILE WITH THE SEC WHEN THEY BECOME AVAILABLE BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION. Stockholders may obtain, free of charge, the preliminary and definitive versions of the Transaction Proxy Statement, any amendments or supplements thereto and any other relevant documents filed by the Company with the SEC in connection with the Transaction at the SEC's website (http://www.sec.gov). Copies of the Company's definitive Transaction Proxy Statement, any amendments or supplements thereto and any other relevant documents filed by the Company with the SEC in connection with the Transaction will also be available, free of charge, at the Company's website (http://www.rackspace.com) or by writing to Investor Relations, Rackspace Hosting, Inc., 1 Fanatical Place, San Antonio, Texas 78218.

New Support for VMware NSX, Docker Containers and Enhanced VMware vSphere Virtual Volumes Strengthens Converged and Hyperconverged Portfolio to Automate IT, Improve Security and Enable Application Continuity

SANTA CLARA, CA--(Marketwired - August 25, 2016) - Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd. (TSE: 6501), is now offering a new series of solutions designed for the software-defined data center, empowering customers to realize the full power of digital transformation, which requires a modern, agile IT environment in order to take advantage of cloud, open-source and emerging technologies to deliver reliable IT services.

The company today announced support for VMware NSX network virtualization platform, which when combined with the trusted family of high-performance converged and hyperconverged infrastructure systems from Hitachi Data Systems provides a solid foundation for powering solutions that customers can build upon with confidence. Now, Hitachi Unified Compute Platform (UCP) customers will benefit from NSX, which will help automate deployment of applications with complete networking services and advanced network virtualization capabilities. NSX helps them improve security with microsegmentation and granular security policy enforcement. Hitachi Data Systems has entered into an OEM agreement whereby the company will sell VMware NSX for use with Hitachi Unified Compute Platform.

In addition, the recently announced Hitachi Unified Compute Platform HC V240 (UCP HC) hyperconverged system, powered by VMware Virtual SAN, now supports Docker container technology to provide a robust platform for both traditional and cloud-native applications. Organizations can significantly improve application agility and accelerate the transition toward hybrid cloud.

And, with the debut of all-flash versions of UCP 4000, UCP 4000E, UCP 2000 and UCP HC V240F, Hitachi now offers all-flash configurations across its entire portfolio of converged and hyperconverged infrastructure platforms, to deliver powerful performance for enterprise applications and help customers move to an all-flash data center. Hitachi's hyperconverged solution, UCP HC V240F, powered by VMware Virtual SAN software-defined storage, helps organizations reduce costs and eliminate management complexity, while delivering high performance.

Significant enhancements have also been made to Hitachi's support for VMware vSphere Virtual Volumes to provide high availability, better performance, simplified storage management and control for virtualized environments.

Hitachi Data Systems at VMworld 2016
With a focus on helping attendees realize business efficiency and innovation with data as the foundation of transformation, Hitachi Data Systems experts and customers will be leading three breakout sessions on everything from the software-defined data center (SDDC) to deploying private clouds, including:

Deploy Scalable Private Cloud with VMware vSphere Virtual Volumes [STO8840]

Tuesday, Aug 30, 12:30 p.m. - 1:30 p.m.

Presented by:

  • Pete Flecha, Senior Technical Marketing Architect, VMware
  • Paul Morrissey, Director, Product Management, Hitachi Data Systems

This technical deep-dive examines how using VMware vSphere Virtual Volumes with Hitachi storage systems can solve common challenges in managing virtual machines (VMs), streamlining storage operations with policy-based management and improving efficiency of VM operations. Hitachi introduced the vSphere Virtual Volumes framework in its storage and converged platforms to enable organizations to fully realize the benefits of cloud-economics, user control and automation.

The SDDC: Full Stack on VMware vSphere 6.0 SAP Business Warehouse Powered by HANA, NSX, vRealize Operations, SDS-Virtual Volumes on Hitachi Unified Compute Platform [VIRT8074]

Wednesday, Aug 31, 1:00 p.m. - 2:00 p.m.

Presented by:

  • Bob Goldsand, Senior Staff Partner Architect, VMware
  • Gregory Smith, VP SAP Field Alliance Americas, Hitachi Data Systems

The software-defined data center is no longer a concept: It is a reality. In this session, the presenters will fully virtualize an industry-leading mission critical application and database: SAP Business Warehouse powered By SAP HANA running SUSE Linux Enterprise Server for SAP applications. They will go beyond the use of VMware vSphere 6 to virtualize compute and extend this reference architecture to cover virtual networks and software-defined storage (SDS) and cover the rationale and specific use case behind VMware NSX microsegmentation for mission-critical architectures.

How to Automate Cloud Operations With VMware vRealize and NSX, Featuring Lessons Learned from Deluxe Corp's Transformation [MGT9997-SPO]

Wednesday, Aug 31, 3:30 p.m. - 4:30 p.m.

Presented by:

  • Brad Skeel, Cloud Architect, Deluxe Corporation
  • Shawn McDonald, Director - Strategic Alliances, Hitachi Data Systems

Join this session to learn how to deploy scalable cloud operations using the VMware vRealize suite, deliver self-service access to infrastructure and applications catalog, and enable policy-based provisioning and management of network functions using VMware NSX. This is also an opportunity to hear about the lessons learned by Deluxe Corp., as the company continues its digital transformation to increase the automation and orchestration in its cloud.

Supporting Quotes

"As our customers embrace digital transformation, the need to move to a modern and agile IT environment built around converged and software-defined infrastructure with modern flash storage becomes a new imperative," said Bob Madaio, Vice President, Infrastructure Solutions Marketing, Hitachi Data Systems. "At Hitachi Data Systems, we are excited to collaborate with our strategic partner VMware to accelerate our joint customers' journey to infrastructure as a service."

"VMware Virtual SAN and VMware NSX are helping customers accelerate the pace of innovation through a software-defined data center architecture, while simplifying infrastructure management," said Tom Herrmann, vice president, Global Strategic Alliances, VMware. "The Hitachi hyperconverged solution, powered by Virtual SAN, provides a low-cost, reliable infrastructure platform for traditional and cloud-native applications. VMware and HDS have worked together for years, and further integration between our solutions is a testament to our commitment to help our mutual customers accelerate time to value, while reducing operational expenses."

Find Out More

About Hitachi Data Systems

Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd., offers an integrated portfolio of services and solutions that enable digital transformation through enhanced data management, governance, mobility and analytics. We help global organizations open new revenue streams, increase efficiencies, improve customer experience and ensure rapid time to market in the digital age. Only Hitachi Data Systems powers the digital enterprise by integrating the best information technology and operational technology from across the Hitachi family of companies. We combine this experience with Hitachi expertise in the Internet of things to deliver the exceptional insights business and society need to transform and thrive. Visit us at HDS.com.

About Hitachi, Ltd.

Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society's challenges. The company's consolidated revenues for fiscal 2015 (ended March 31, 2016) totaled 10,034.3 billion yen ($88.7 billion). The Hitachi Group is a global leader in the Social Innovation Business, and it has approximately 335,000 employees worldwide. Through collaborative creation, Hitachi is providing solutions to customers in a broad range of sectors, including Power / Energy, Industry / Distribution / Water, Urban Development, and Finance / Government & Public / Healthcare. For more information on Hitachi, please visit the company's website at http://www.hitachi.com.

HITACHI is a trademark or registered trademark of Hitachi, Ltd. VMware, VMware Virtual SAN, VMware NSX and VMworld are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions. All other trademarks, service marks, and company names are properties of their respective owners.

 

Leader in data recovery, eDiscovery, digital forensics addresses NIST SP 800-171 guidelines
 

NOVATO, Calif. – DriveSavers, the worldwide leader in data recovery, eDiscovery and digital forensic services, announces compliance with the latest NIST regulations designed to protect controlled unclassified information (CUI) outside the government.

“As government agencies look to cyber security and DFIR professionals to help with their investigations, strong security measures are essential.”

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Published in 2015, NIST Special Publication 800-171: Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations, applies to components of nonfederal information systems and organizations that process, store or transmit CUI, or provide security protection for these components.

“We understand that it’s absolutely essential for our customers to know that DriveSavers can protect the integrity of their data,” explained Michael Hall, chief information security officer at DriveSavers. “Each year, DriveSavers undergoes an annual SOC 2 Type II audit of internal data hosting and process controls to guarantee our data recovery services uphold the stringent data security and privacy protocols mandated by the government agencies we serve. All the guidelines outlined in NIST SP 800-171 are covered by this audit.”

Over the last 30 years, DriveSavers has worked extensively with law enforcement agencies to provide legally defensible investigations and reports, and has experience understanding and interpreting data from all types of digital devices and operating systems. DriveSavers is the only data recovery service provider in the industry to post proof that it undergoes an annual SOC 2 Type II audit, which qualifies their security practices to handle enterprise-class recoveries and support those customers who must maintain compliance with data privacy and data security regulations including:

  • NIST (National Institute of Standards & Technology) SP 800-171
  • NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)
  • HIPAA (Health Insurance Portability and Accountability Act)
  • FERPA (Family Educational Rights and Privacy Act)
  • SOX (Sarbanes-Oxley Act of 2002)
  • GLBA (Gramm-Leach-Bliley Act of 1999)

Not only is security compliance essential for enterprise-level multi-drive devices like RAID, NAS and SAN devices, but for all data storage devices. That includes smartphones. “The smartphone ubiquity in today’s world means that they’re increasingly part of government and law enforcement investigations,” explained Rene Novoa, manager of eDiscovery and digital forensics at DriveSavers and vice president of the HTCIA Bay Area Chapter (BAC). “As government agencies look to cyber security and DFIR professionals to help with their investigations, strong security measures are essential.”

On Aug. 30 starting at 1 p.m. at the annual HTCIA International Conference and Training Expo, Novoa will speak on advanced mobile forensics and how to overcome physical challenges with laboratory services. The largest conference for cyber security and DFIR professionals, the HTCIA Conference will be held at the J.W. Marriott Las Vegas from Aug. 28–31.

To learn more about DriveSavers digital forensic expertise, go to www.drivesaversdatarecovery.com.

About DriveSavers

DriveSavers, the worldwide leader in data recovery, eDiscovery and digital forensics, provides the fastest, most reliable and only certified secure data recovery and eDiscovery service in the industry. All of the company’s services meet security protocols for financial, legal, corporate and healthcare industries, and it is the only company that posts proof of its annual SOC 2 Type II audit and HIPAA data security and privacy compliance. DriveSavers adheres to U.S. government security protocols, the Gramm-Leach-Bliley Act (GLBA) Data Security Rule, the Data-At-Rest mandate (DAR) and the Sarbanes-Oxley Act (SOX). DriveSavers engineers are trained and certified in all leading encryption and forensic technologies and operate a Certified ISO Class 5 Cleanroom. Customers include: Bank of America, Google, Lucasfilm, NASA, Harvard University, St. Jude Children’s Research Hospital, U.S. Army and Sandia National Laboratories.

MINNEAPOLIS – With unprecedented rainfall causing historic flooding and property damage in Louisiana, Kroll Ontrack is offering free diagnosis and an $850 flat fee for data recovery of all desktops, laptops and USBs affected by flood waters. Kroll Ontrack has been helping victims of natural disasters recover their important and sentimental data for 30 years. This offer runs through October 2016.

“While many possessions can be replaced and are covered by insurance, the same cannot be said for digital data”

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"While many possessions can be replaced and are covered by insurance, the same cannot be said for digital data,” said Todd Johnson, vice president, data and storage technologies, Kroll Ontrack. “When natural disasters occur, we see an increase in the number of businesses and individuals seeking help to recover data that was lost as a result of damage sustained during the disaster. For the best chance of successful recovery in cases involving water damage, it’s important to never attempt to ‘dry out’ your device by opening it or exposing it to heat, like a hair dryer.”

For more information on this offer, contact Kroll Ontrack at 800-872-2599; or online at www.krollontrack.com.

TIPS: Kroll Ontrack recommends that victims fearing loss of their vital information consider the following before assuming that the damage is permanent:

  • Never assume that data is unrecoverable, no matter what it has been through
  • Do not shake, disassemble or attempt to clean any hard drive or server that has been damaged; improper handling can make recovery operations more difficult which can lead to valuable information being lost
  • Never attempt to dry water-damaged media by opening it or exposing it to heat, such as from a hairdryer
  • Do not attempt to operate visibly damaged devices
  • Do not attempt to freeze-dry media
  • Do not use common software utility programs on broken or water-damaged devices
  • For mission critical situations, contact a data recovery professional before any attempts are made to reconfigure, reinstall or reformat

About Kroll Ontrack LLC
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, search, analyze, and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery and document review. For more information about Kroll Ontrack and its offerings please visit: www.krollontrack.com or follow @KrollOntrack on Twitter.