Fall World 2017

Conference & Exhibit

Attend The #1 BC/DR Event!

Summer Journal

Volume 30, Issue 2

Full Contents Now Available!

Jon Seals

Jon Seals

New Integrations Empower Oracle Customers with Automation to Support Digital Transformation Initiatives

NEW YORK – Automic Software, a leader in business automation software owned by CA Technologies (NASDAQ:CA) and Platinum level member of Oracle PartnerNetwork (OPN), today announced it has achieved Oracle Validated Integration of Automic Workload Automation (AWA) with Oracle’s JD Edwards, Oracle E-Business Suite and Oracle’s PeopleSoft.

“Achieving Oracle Validated Integration gives our customers the confidence that Automic Workload Automation integrations with Oracle’s JD Edwards, Oracle E-Business Suite and Oracle’s PeopleSoft are functionally sound and perform as tested”

Tweet this

“Automic’s integration with these Oracle Applications brings modern business automation to some of the most critical and complex processes that enterprises rely on today,” said Chris Boorman, CMO, Automic. “We are pleased to achieve Oracle Validated Integration with Oracle’s JD Edwards, Oracle E-Business Suite and Oracle’s PeopleSoft Applications.”

To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of its customers. Automic’s integration empowers Oracle customers with modern business automation designed to reduce time, increase capability and drive digital transformation initiatives. Key benefits of AWA integration can include:

Oracle’s JD Edwards EnterpriseOne:

  • Reduce the length of legacy batch windows
  • Drive down version maintenance overheads
  • Easily track child processes
  • Rapidly distribute report content to users
  • Automate processing between JD Edwards EnterpriseOne and other applications
  • Centralize monitoring and auditing

Oracle E-Business Suite:

  • Import concurrent programs, request sets, and parameters
  • Request jobs to execute
  • Reflect Concurrent Manager job statuses during execution
  • Terminate workloads running in Concurrent Manager
  • Intercept Concurrent Manager jobs into Automic for later release
  • View and react to content of concurrent request outputs

Oracle’s PeopleSoft:

  • Automate data flows within PeopleSoft, and with other business applications
  • Reduce application siloes to gain visibility over critical business processes
  • Provide advanced queue and throughput management
  • Automate error detection and remediation
  • Enhance business processes by notifying users of errors as soon as they occur

“Achieving Oracle Validated Integration gives our customers the confidence that Automic Workload Automation integrations with Oracle’s JD Edwards, Oracle E-Business Suite and Oracle’s PeopleSoft are functionally sound and perform as tested,” said David Hicks, Vice President, Worldwide ISV, OEM and Java Business Development, Oracle. “For solutions deployed on-premises, in the cloud, or both, Oracle Validated Integration applies a rigorous technical review and test process that helps to reduce deployment risk and improves the user experience of the partner’s integrated offering.”

Automic business automation provides enterprises with the visibility, agility, speed and scalability needed to respond to today’s evolving technology landscape. This best-in-breed business automation product centrally manages the execution of all clients’ workloads across multiple applications and supporting infrastructure. To learn more about Automic’s offerings, visit: https://automic.com/products

Tweet this: @automic achieves @Oracle Validated Integration w/ Oracle Applications bringing #automation to enterprise users http://bit.ly/2tbKOXZ

Follow Automic Software

About CA Technologies

CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.

About Oracle Validated Integration

Oracle Validated Integration, available through the Oracle PartnerNetwork (OPN), gives customers confidence that the integration of a complementary partner software product with an Oracle “on-premises” Application has been validated and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations and partners who successfully complete the program are authorized to use the “Oracle Validated Integration” logo. For more information, please visit Oracle.com at https://solutions.oracle.com/scwar/scr/AboutPartners/validated-integration/index.html

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle's partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

Legal Notices

Copyright © 2017 CA, Inc. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Toshiba's Multifunction Printer User Interface Provides Unparalleled Customization

IRVINE, Calif. – Toshiba America Business Solutions today introduced Elevate™ − a new technology that enables each of the company's multifunction printers (MFPs) to display a user interface custom-designed for the individual client.

“Toshiba’s new Elevate platform sets the foundation for what promises to be a highly intuitive user interface that will simplify the user experience and streamline common and even more advanced scan and copy workflows”

Tweet this

Engineered for use with the company's latest e-STUDIO™ multifunction printers, Elevate simplifies operation by enabling end users to complete sophisticated multi-step tasks with the touch of a button. Automating frequently-used functions, Toshiba's customizable user interface streamlines document workflow while significantly improving overall organizational efficiency.

Elevate provides easy access to business applications, enhanced security and advanced scanning and finishing operations. Toshiba's new user interface further increases efficiency and productivity by integrating with document workflow and productivity software, industry-specific solutions and cloud applications.

Featuring language and imagery for a wide range of market segments, e-STUDIO MFPs equipped with Elevate integrate into any office workflow. Organization logos and other branding elements may also be added within Elevate for a completely customized solution.

“Toshiba’s new Elevate platform sets the foundation for what promises to be a highly intuitive user interface that will simplify the user experience and streamline common and even more advanced scan and copy workflows," said George Mikolay, Associate Director of A3/Production for Keypoint Intelligence. “With Elevate, processes that previously required several steps or even digging through more advanced menus can be boiled down to a few minor steps or even one touch.”

"Elevate is unlocking the full potential of MFPs today as it personalizes the customer experience for specific industries, companies and departments," said Bill Melo, Toshiba America Business Solutions chief marketing executive. "Our newly-introduced user interface simplifies today's workflow − from the everyday to the most complex functions − with the touch of a button."

Elevate is available through authorized Toshiba resellers. To locate an authorized Toshiba dealer in your area, visit www.business.toshiba.com.

About Toshiba America Business Solutions, Inc.

Toshiba America Business Solutions (TABS) provides multifunction printers, managed document services and digital signage for businesses of all sizes throughout the United States, Mexico, and Central and South America.

The company’s award-winning e-STUDIO™ copiers and printers provide quality performance with the security businesses require. Complementing its hardware offering is a full suite of document workflow, capture and security services including Encompass™, the company’s industry-acclaimed Managed Print Services program. Encompass enables clients to print less and optimize workflow while improving energy efficiency.

TABS’ Ellumina™ digital signage offering includes all of the hardware, software and services needed to implement dynamic and interactive digital signage installations. TABS provides content creation and management, displays, integration, installation and project management services as well as financing for solutions ranging from a single screen to the biggest arenas and stadiums.

TABS comprises five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and Toshiba Business Solutions.

Follow Toshiba:

Facebook: www.facebook.com/ToshibaCopiers

Twitter: @ToshibaMPS

LinkedIn: http://bit.ly/2n1UuxP

YouTube: youtube.com/toshibacopiers

  • Veeam achieves 36 straight quarters of double digit growth and major market share gains from legacy backup providers
  • Enjoys fastest growth in sales to Enterprise customers with hybrid cloud solutions
  • Worldwide revenue bookings pace in Q2’17 of 27 percent YoY
  • Extends rapid customer win rate; 13,000 new customers in Q2’17, Veeam exceeds 255,000 customers
  • HPE resale relationship having a major impact of on booking growth in first full quarter
  • Veeam’s ecosystem has surge in enterprise solution partner additions; newest announcements are integrations with Pure Storage, Nutanix, Starwind and N2WS during Q2’17 and Veeam launched globally its support for IBM Bluemix

BAAR, Switzerland – Veeam Software, the Availability for the Always-On Enterprise™ innovator, today announced that its solutions to enable any business to deliver the seamless Digital Life experience users expect continues its momentum, with the company overtaking Commvault in marketshare and industry leader recognition.

Veeam announces Q2'17 results, achieves 36 straight quarters of double digit growth

Tweet this

In Gartner’s Backup & Recovery Marketshare Report 2016,1 Veeam was ranked No. 4 globally with a 27 percent year-over-year (YoY) growth, surpassing legacy backup providers who posted flat or single-digit growth. Similarly, within IDC’s Software Tracker, Data Protection 2016,2 Veeam was positioned in the top four vendors, once again validating Veeam’s vision and ability to execute is being embraced by customers across the globe.

Testament to Veeam’s momentum are its huge gains during Q2’17:

  • 27 percent YoY total bookings revenue growth;
  • 53 percent YoY bookings growth on $100K+ deals;
  • Reaching a new milestone of 255,000 customers worldwide, maintaining its average of adding more than 4,000 new customers each month;
  • Increasing Net Promoter Score (NPS) by 11 points to 73, which is more than twice the industry average;
  • Massive customer traction with HPE resell agreements during the first full quarter of the relationship.

“To say that the market is changing would be a mammoth understatement; end-users are becoming more and more demanding, ransomware and other security threats are having major impact on businesses, and business owners are fighting an uphill battle to constantly innovate and deliver seamless services while remaining competitive,” said Peter McKay, Co-CEO and President at Veeam. “Veeam’s vision is clear, and over the past few months we have seen huge momentum in not only net new customers and year-over-year bookings growth, but also external validation. As enterprises move to the Cloud, we are experiencing a groundswell of interest in our Availability solutions… our results tell that story! During the last quarter, we have raised the bar with many innovation and partnership announcements, and we are just scratching the surface of what we can achieve.”

During Q2’17, not only did Veeam enjoy phenomenal financial gains and cement its position with leading industry analysts, but it also re-affirmed its standing as the go-to partner for some of the industry’s leading vendors for delivering Availability across the Enterprise:

  • Announced at VeeamON 2017, the NEW Extended Veeam ‘Always-On Cloud’ Availability Platform delivers a new Universal Storage API framework adding IBM, Lenovo and INFINIDAT to Veeam’s ever-growing ecosystem of strategic alliance partners which includes HPE, Cisco, NetApp, Dell EMC and Exagrid. These combined solutions enable users to leverage innovative and powerful 1 + 1 = 3 capabilities dramatically improving ‘Always-On’ Cloud Availability and reducing costs without negatively impacting production;
  • Veeam and Pure Storage collaborated on integrating Veeam Backup & Replication with Pure’s Storage, and accelerating strategic partnership go-to-market efforts. This integration is planned to be available early next year and will provide businesses with the ability to leverage storage snapshots for significantly improved RPO and reduced infrastructure impact, delivering an even higher return on their IT investments;
  • Veeam is the Premier Availability solution provider for Nutanix virtualized environments and will support Nutanix AHV in its flagship Veeam Availability Suite, allowing joint Nutanix and Veeam customers to benefit from an enterprise-class Availability solution. Veeam has also become a Strategic Technology Partner within the Nutanix Elevate Alliance Partner Program, as well as a featured app in the new Nutanix Marketplace;
  • The introduction of Veeam for IBM Bluemix provides customers with the ability to backup and protect their workloads running on Bluemix. Veeam Availability Suite for both VMware and Hyper-V allows enterprises to use Veeam to backup their IBM Cloud workloads, but also perform offsite backup and replication to 50+ IBM cloud data centers;
  • Through a strategic partnership with N2WS, Veeam Availability for AWS was unveiled; the industry’s first cloud-native, agentless backup and Availability solution designed to protect and recover AWS applications and data, helping enterprises reliably move to and manage a Multi-Cloud or Hybrid Cloud environment.

With more than 2,800 employees worldwide, Veeam continues to expand its executive team. Key new senior additions to Veeam’s leadership team include Brian Bakstran as Vice President of Americas Marketing, and James Mundle as Vice President of Worldwide Channel Programs. Bakstran joins Veeam from NetApp where he held several senior level roles, including VP Americas Marketing, acting Chief Marketing Officer, and most recently, VP Global Field and Channel Marketing. Mundle has been with Veeam for more than a year leading Channel Strategy & Operations in North America. Prior to Veeam, Mundle was VP of Worldwide Channel Sales at Seagate and spent 10 years at Hewlett Packard in several leadership roles.

Supporting Quotes

“Veeam continues to be an exciting company to watch,” said Laura DeuBois, Group Vice President of Enterprise Storage, Server and System Infrastructure Software at IDC. “In the highly competitive markets around data protection, availability and recovery, Veeam has gained an impressive foothold within virtualized environments and data centers around the world.”

“Nutanix continues to invest in strategic relationships to strengthen our partner ecosystem,” said Sudheesh Nair, President at Nutanix. “We are delighted to recognize Veeam as the premier Availability solution provider for supported Nutanix virtualized environments, in helping our joint customers gain peace of mind as they advance their digital transformation strategies.”

Reliability is where the rubber meets the road,” said Russ Trainor, Vice President of Information Technology, Denver Broncos Football Club. “When our team is on the clock to make a draft pick or any big decision, every second counts. Veeam is a reliable data availability solution. It eases our anxiety.”

“We’re saving $3 million in three years because Veeam provides enterprise scalability — something three different backup tools couldn’t provide individually or together,” said Chris VanAsselberg, Manager for Server Operations, Hologic, Inc. “Enterprise scalability helps us meet SLAs so our customers — hospitals, cancer centers and imaging clinics — can serve their patients efficiently and save lives.”

For more information, visit www.veeam.com.

About Veeam Software

Veeam® recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs, while always supporting the current and future business goals of Veeam customers.

Founded in 2006, Veeam currently has 49,000 ProPartners and more than 255,000 customers worldwide. Veeam's global headquarters are located in Baar, Switzerland, and the company has offices throughout the world. To learn more, visit https://www.veeam.com.

###

1 Market Share: Storage Management Software, Worldwide, 2016; Published 28 April 2017; Gartner analyst, JP Corriveau
2 IDC, Worldwide Storage Software, Public Cloud SaaS, and IaaS Market Shares, 1Q17: SaaS Solutions Are Unable to Offset Continued License Declines, #US42778917 ; June 2017

Helps Operate Pivotal's Cloud-Native Application Development Platform on Customers' Infrastructure of Choice

NEW YORK, NY – Rackspace® today announced from its Rackspace::Solve customer conference in New York City that it is aligning efforts with Pivotal® to deliver Managed Pivotal Cloud Foundry to enterprise customers. This new Rackspace solution will help enterprises use Pivotal Cloud Foundry®, one of the world's most powerful cloud-native platforms, to quickly build and deploy applications at scale. Rackspace will manage Pivotal Cloud Foundry on any public or private cloud, as well as on customer-owned infrastructure, backed by deep technical expertise and by the results-obsessed Fanatical Support® for which Rackspace is famous.

"Fortune 500 customers using Pivotal Cloud Foundry to build, deploy, and run their legacy and cloud-native apps have experienced 2,000 percent increase in developer productivity, as well as a 50 percent reduction in IT costs due to platform automation," said Bill Cook, president and chief operating officer, Pivotal. "Since moving at startup speeds is on the minds of every business and government organization, the collaboration between Pivotal and Rackspace would provide customers the option to manage their cloud environment, so they can focus on rapidly shipping code."

Pivotal now works with over one-third of the Fortune 100, and a rapidly growing portion of the Fortune 2000, who rely on Pivotal Cloud Foundry to rapidly develop and run modern and legacy applications at startup speeds. In addition, Pivotal Cloud Foundry is the only application development platform that runs on any cloud infrastructure -- across public, private and managed clouds.

With Managed Pivotal Cloud Foundry, Rackspace intends to deploy and operate a fully-managed Pivotal Cloud Foundry solution across any infrastructure selected by the customer. This approach allows customers to achieve greater business agility and accelerated application delivery. The operational benefits of Managed Pivotal Cloud Foundry include:

  • 24x7x365 Comprehensive Management - Customers who don't want to hire and dedicate resources for managing Pivotal Cloud Foundry will be able to completely offload operations and management tasks to Rackspace. Those tasks include troubleshooting, managing upgrades and feature releases and integrating various services -- such as MySQL, Redis and RabbitMQ -- with Pivotal Cloud Foundry. This model will allow users to focus their scarce engineering talent on the tasks that differentiate their business, such as product development and customer service, rather than on management of Pivotal Cloud Foundry, yielding higher cost-effectiveness and speed-to-market.
  • Multi-Cloud Capability - Customers who need a managed, multi-cloud deployment will be able to leverage support for leading public and private clouds as well as dedicated hardware. Rackspace will manage Pivotal Cloud Foundry on customer-owned infrastructure as well as any public or private cloud infrastructure, including those powered by Amazon Web Services® (AWS), Google Cloud Platform®(GCP), Microsoft® Azure®, Microsoft Azure Stack®, Microsoft Private Cloud, VMware®, Rackspace OpenStack® Private Cloud and Rackspace OpenStack Public Cloud.
  • On-Demand Expertise - Rackspace experts will handle Pivotal Cloud Foundry version upgrades, feature enhancements and other technical updates as they arise. Rackspace will help customers hit the ground running with rapid deployment and offer SLAs of 99.99 percent uptime with a 15-minute response time for emergency issues.

"Most organizations want to deliver application features more quickly and efficiently while modernizing their architectures, but getting there isn't always easy," said Brannon Lacey, vice president of applications and platforms at Rackspace. "Pivotal Cloud Foundry is a valuable platform that can help businesses achieve their development goals more effectively. Managed Pivotal Cloud Foundry from Rackspace makes this technology, and its benefits, accessible to developers in organizations of all types and sizes, regardless of their expertise and experience with the platform."

"Managed Pivotal Cloud Foundry is Rackspace's first step into the managed platform space, as we move up the stack to solutions that customers want our help with," continued Lacey. "It is a solution that helps customers get up and running on Pivotal Cloud Foundry quickly and stay up and running, with operational support and proactive monitoring. This way, in-house teams can focus on innovation and getting out to market quickly while Rackspace handles the backend."

Managed PCF is now in general availability for customers in all regions. For more information, visit http://www.rackspace.com/managed-pivotal-cloud-foundry.

Rackspace today also announced the beta launch of managed Google Cloud Platform, as well as upcoming support for Google Customer Reliability Engineering (CRE) later this year. For more information, see the blog post at https://blog.rackspace.com/announcing-managed-google-cloud-platform-rackspace.

These announcements make Rackspace the first and only managed service provider for all three hyper-scale public clouds. Senior leaders of Rackspace, Google and Pivotal -- which is the first Google CRE technology partner -- will discuss these announcements during a panel session at Rackspace::Solve in New York City.

About Rackspace
Rackspace, the #1 managed cloud company, helps businesses tap the power of cloud computing without the complexity and cost of managing it all on their own. Rackspace engineers deliver specialized expertise, easy-to-use tools, and Fanatical Support® for leading technologies including AWS, Google, Microsoft, OpenStack and VMware. The company serves customers in 150 countries, including more than half of the FORTUNE 100. Rackspace was named a leader in the 2017 Gartner Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide, and has been honored by Fortune, Forbes, and others as one of the best companies to work for. Learn more at www.rackspace.com.

 

The Business Continuity Institute

There’s no point in saying “it will never happen to me” as disruptions are always just around the corner, regardless of what sector or location you are in. This reality was brought home to us overnight as thunderstorms with strong winds and heavy rain swept across the south of England. The problem was exacerbated by dry weather in recent months leaving the ground hard, so rain water could not easily soak away, resulting in flash floods.

The aftermath was plain to see this morning – standing water, trees down and debris brought by the flooding scattered everywhere. Last night there were reports of the urgent need for sandbags as water levels rose, and several local restaurants had to be evacuated as the water eventually did enter the building.

Of course there’s no reason to worry and BCI Central Office is in not in any danger of flooding. But it is a reminder that we, the BCI, along with every other organization, need to have a business continuity plan to deal with such events. What would have happened if flood water had entered the building, what would have happened if staff could not get to work because of travel disruptions, what would have happened if power had been cut off due to the storms? All these things need to be considered in advance if we are to remain a functional organization despite whatever disruption comes our way.

Thankfully we do have a business continuity programme in place, so should the worst happen then we will be prepared for it. For well over a year we have had a team made up of CBCIs and DBCIs working in Central Office, led by one of our Fellows and championed by a member of the Board.

The team have been working hard to ensure that threats and consequences are analysed, priority activities are declared, and processes are in place to make sure those priority activities can continue in the event of a disruption. To date it has worked, but we would never rest on our laurels and become complacent, rather we ensure it is an evolving process that continues to develop based on changes at Central Office, the result of actual disruptions, or the outcome of exercises.

This programme will be developed further as we are now recruiting for a dedicated business continuity professional to take it forward.

Business continuity is clearly important to our members, so it is vital that we practice what we preach and have a business continuity programme to be proud of, and we like to think we have achieved this.

David Thorp
Executive Director of the Business Continuity Institute