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Fall Journal

Volume 30, Issue 3

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Jon Seals

Jon Seals

Editor's note: This is the second of a two-part series on managing a profitable cloud services business. In case you missed part one, "Pricing Strategies to Profitability Grow Your Managed Services and Cloud Business," you can find it here.

Cloud Profitability Hacks: How You Can Increase Your ROI

When determining your pricing model, make sure you are fully aware of all your costs, both hard and soft. Simply adding a 30 percent markup on cloud services could leave you just barely breaking even. While you absolutely must make sure you cover your variable costs, here’s how to make sure you make double-digit margins.



ORLANDO, Fla. – Florida continues making efforts toward recovery from Hurricane Irma’s severe impact on the entire state – spanning 65,755 square miles from Pensacola on the west end of the Panhandle, Jacksonville on the east coast, south to Key West.

Affected communities and disaster survivors are repairing and rebuilding better, stronger and safer with the help of neighbors, friends, family members, voluntary groups, faith- and community-based organizations and local, county, state and federal governments.

Recovery takes the whole community. The following are highlights of the progress made within the first 60 days since the September 10 presidential disaster declaration and how disaster survivors and affected communities are overcoming challenges:

Assistance to Floridians and the Communities They Live In

Survivors in 48 of the 67 Florida counties are eligible to apply for help under FEMA’s Individual Assistance (IA) program. All 67 counties in the state are eligible to receive federal funding through FEMA’s Public Assistance (PA) program for debris removal and emergency protective measures, including direct federal assistance.

In addition, local, county and state government infrastructure and certain private nonprofit organizations in 55 Florida counties became eligible to receive all categories of PA funding including the repair and rebuilding of certain eligible disaster-damaged facilities.

The PA program benefits everyone in the affected communities because essential services such as roads, utilities, schools and hospitals are restored. FEMA relieves burdens of local and county governments and the state by paying 75 percent of the eligible costs.


So far, more than 2.6 million Florida households have contacted FEMA for IA help. The deadline for survivors to register for federal aid under the IA program is Friday, Nov. 24, 2017.

  • To date, Floridians have received more than $1.5 billion through funding from FEMA, the U.S. Small Business Administration and the National Flood Insurance Program.

o Of that total, more than $899 million in FEMA individual assistance has gone to homeowners and renters whose insurance, or other forms of disaster assistance received, could not meet their disaster-caused needs.

o Homeowners, renters and businesses have received $388 million in 10,579 low-interest disaster loans from the U.S. Small Business Administration (SBA) to repair, rebuild and replace damaged property and contents. SBA offers low-interest disaster loans to businesses of all sizes, private nonprofit organizations, homeowners and renters. The deadline to apply is Nov. 24, 2017.

o NFIP policyholders have received more than $239.5 million in more than 26,600 claims to repair and rebuild flood-damaged property.

  • More than 76,700 survivors have visited Disaster Recovery Centers (DRCs). The first centers opened six days after the presidential disaster declaration.
  • More than 797,000 FEMA housing inspections have been completed.
  • FEMA disaster survivor assistance specialists canvassed the affected communities, visiting more than 208,000 homes to encourage survivors to register for help, while providing them with recovery information and listening to their concerns.

Partners in Florida Recovery Efforts

Thousands of disaster recovery officials and volunteers continue to reach out to and interact with survivors and communities in various ways to help them recover. To meet the immediate needs of survivors – including helping to muck and gut homes and provide emotional and spiritual care – more than 300 voluntary agencies logged more than 520,000 volunteer hours.

  • In an effort to help reduce further damage to property until permanent repairs can be made, 13,370 temporary roofs have been installed in Florida by the U.S. Army Corps of Engineers through Operation Blue Roof. The temporary covering of blue plastic sheeting is installed using strips of wood that are secured to the roof with nails or screws.
  • Thanks to a unified effort to mitigate pollution threats from vessels displaced by Hurricane Irma, 1,492 sunken vessels have been recovered/removed from Florida waterways by the U.S. Coast Guard, the Environmental Protection Agency, the Florida Fish and Wildlife Conservation Commission as well as private owners.
  • Through the State of Florida, Floridians have received an estimated $1 million in disaster unemployment assistance if they lost work or are out of work due to Hurricane Irma. This dollar amount continues to increase to assist eligible applicants.
  • The State of Florida reopened approximately 100 roads impacted by the storm across Florida within two weeks after landfall. In addition, local power crews and crews brought in from across the U.S. and Canada restored 99.9 percent of power to 12 million customers in Florida within two weeks after the storm.

The whole community of partners—including other federal agencies, state and local governments, the private sector and voluntary and faith-based organizations—continue to offer a wide range of help for survivors. For more recovery information, visit www.FEMA.gov/IrmaFL, or follow us @FEMARegion4 on Twitter and on FEMA’s Facebook page.


FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

Tech Leader Joins Elite Group of 67 Microsoft-Recognized Cloud and Datacenter Leaders in the U.S.

PHILADELPHIA, Pa. –Anexinet Corporation, a leading provider of analytics, digital and cloud solutions, today announced that Ned Bellavance, Director of Cloud Solutions, has been honored by Microsoft as a Most Valuable Professional (MVP) for Cloud and Datacenter Management. Ned is one of only 67 technologists in the U.S. and 6 in the mid-Atlantic region to receive this award. The honor recognizes exceptional technology community leaders worldwide who actively share their high quality, real-world expertise with Microsoft and its users.
“Anexinet’s agile cloud solutions are a foundational component that enables our clients to make a transformation into a digital business,” said John Kolimago, Executive Vice President and General Manager, Cloud Solutions Anexinet. “Through Ned’s leadership and our Microsoft partnership, we believe Anexinet has the cloud blueprints to modernize our customers’ datacenters and lay the needed foundation for their digital applications to run on.”
With just over 4,000 awardees worldwide, Microsoft MVPs represent a highly select group of experts in over 90 countries, in more than 40 languages, and across numerous Microsoft technologies. MVPs share a deep commitment to community and a willingness to help others. They represent the diversity of today’s technical communities.
The prestigious Microsoft award is an acknowledgement of Ned’s contributions in the area of Azure Stack, an extension of Azure for on-premises deployments. Over the last year, he has helped to contribute code to the project, blog about continuous integration using Azure and Azure Stack, and promote Azure Stack both through social media and the Anexinet podcast, AnexiPod.
“Microsoft’s Azure Stack is truly a unique hybrid-cloud platform product that extends the capabilities of Azure to your local datacenter,” stated Ned. “I am excited to be working closely with Microsoft on such an important development and humbled to be selected as a MVP.”
Anexinet (www.anexinet.com) specializes in digital business transformation. We empower our clients to grow their customer base and improve workforce efficiency by envisioning, developing, and operating next generation technology solutions. Our core expertise is in digital applications, analytics, and hybrid IT, enabling businesses to rapidly transform. Partner with Anexinet to support the full lifecycle of your next generation digital business.

BC in the Cloud provides private and public-sector organizations with a complete, turnkey cloud computing solution for business continuity and disaster recovery. A rapidly growing business with clients ranging in size from 300 to 1 million employees, BC in the Cloud is focused on delivering a strong yet flexible platform that can adapt to the needs of its dynamic, world-wide client base.

The Challenge

BC in the Cloud has always been a cloud first, cloud only business — an approach designed to give the company the horizontal and vertical scalability needed to serve a geographically diverse client base. To support this level of agility, BC in the Cloud hosts its critical infrastructure on Amazon Web Services (AWS). In addition to providing significant cost savings when compared to an in-house data center, using AWS enables BC in the Cloud to focus on its core business. Notes Patrick Escudero, BC in the Cloud Director of Technology, “Working with Alert Logic allows me to focus on making sure that everything is working great for our customers, rather than spending time worrying about the underlying hardware infrastructure.”

BC in the Cloud’s ability to host data remotely provides a major advantage. When their customer’s systems are down, BC in the Cloud can still facilitate a successful response and recovery.



In a newly-published Gartner report, “Source DRaaS With These Five Steps to Avoid a Disastrous Outcome,” expert analyst Ron Blair explains the complicated nature of selecting a Disaster Recovery-as-a-Service (DRaaS) provider in a crowded landscape with varied specialties. According to the report, “The DRaaS market comprises more than 500 providers.”*

In this report, you’ll learn:

  • How to align priorities and expectations across your organization
  • How to effectively scope your DRaaS project
  • Vendor types and how to manage your selection process
  • RFP best practices and how to assess pricing

With so many options, it’s no surprise that organizations struggle to fully assess which DRaaS vendor is right for their IT systems and business objectives, which may often lead to poor decisions in choosing a provider that’s misaligned with company culture and goals.