Spring World 2017

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Spring Journal

Volume 30, Issue 1

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Jon Seals

Jon Seals

When most people think of product contamination and recalls, the first thing that comes to mind is food poisoning cases from bacteria such as e-coli and listeria. Food and drug companies, however, are experiencing malicious and intentional product tampering that can be equally deadly and dangerous. Many of us can’t forget the 1982 cyanide Tylenol crisis, Johnson & Johnson’s worst nightmare as reported cases of death from their products came pouring in, causing recalls nationwide.

The Tylenol case was long ago, but unfortunately, decades later and despite modern day advancements in packaging and processes, there is still a steady flow of cases globally, where bad actors contaminate products. This can lead to possible danger for customers, recalls, lasting reputational damage and potentially huge financial losses.

For example, in 2013, unsafe levels of the insecticide malathion was found in a Japanese frozen food company’s product after customers reported a chemical smell coming from the products and almost 3,000 incidences of sickness from consuming them. As a result, the products were recalled and the company shut down, causing its stock to plummet.



Technical Alliances Program Extends the Successful Zerto Alliance Partner Program to Tech Companies - with Tools and Resources to Help Grow Mutual Customer Base

BOSTON – Zerto, an award-winning provider of cloud IT resilience solutions, today announced its new technical alliances program, to bring together complementary technology companies to deliver hybrid cloud and business continuity/disaster recovery (BC/DR) solutions to market. Early members of the ZAP Technical Alliance Program include Microsoft, AWS, IBM, HPE, Nutanix, Pure Storage, Quantum Corporation, Nimble Storage, ExaGrid, Infinidat, Kaminario, Pivot3, Tegile, Embotics and Turbonomics.

The Zerto Alliance Partner (ZAP) Program for Technical Alliances empowers like-minded infrastructure and software companies with the tools to deliver enterprises complete solutions for application protection and mobility for enterprises’ public, private and hybrid cloud environments. ZAP adds technology vendors to the company’s partner business model, which already includes traditional Value Added Resellers (VARs) and Cloud Service Providers (CSPs).

“As more and more organizations move to Microsoft Azure, our relationship with Zerto continues to build and adds tremendous value to our customer base,” said Feliz Montpellier, Worldwide Leader, Global ISV Alliances, Microsoft. “Zerto’s solution for Microsoft Azure not only provides our customers with the BC/DR and hybrid cloud capabilities they need, but the coordinated go-to-market activities will help bring innovative products to market to help enterprises garner more value from their IT investments.”

The ZAP program is an annual, tiered program offering Silver, Gold and Platinum membership levels based on the mutual agreement to drive strategic, global impact in the market. Based on the partner’s level within the ZAP program, Alliance Partners are able to unlock resources, support and services to speed time-to-market and grow the mutual joint customer base.

Nutanix has been leading the charge to help organizations worldwide make the transition to Enterprise Clouds that have the agility and scalability of public clouds with predictability and control of on premise infrastructure,” said Venugopal Pai, Vice President of Alliance and Business Development at Nutanix. “We are excited to work with Zerto to help joint customers ensure critical systems and data stay available and protected as they deploy Enterprise Clouds.”

“Strategic partnerships and alliances have always been a crucial element of Zerto’s success,” said Peter Kerr, Director of Technical Alliances, Zerto. “This program expansion serves to formalize a platform that provides more joint value between Zerto and our alliance partners to mutually grow our businesses, while helping to better serve customers.”

About Zerto

In today’s connected world, businesses need to be available to their customers, 24/7/365. Zerto provides cloud IT resilience solutions designed to ensure enterprises and their customers always have access to applications without any IT interruption, downtime or delay. Zerto’s award-winning Cloud Continuity Platform, protecting thousands of enterprises worldwide, is a simple and reliable business continuity and disaster recovery software solution built to protect applications on virtualized IT environments, be it public, private or hybrid cloud. Zerto’s proactive approach to recovery gives companies confidence in their ability to withstand disruptions, incorporate new technology easily, and quickly adapt to accommodate evolving IT priorities. Learn more at www.zerto.com.

The Business Continuity Institute

Implementing a Business Continuity Management System which meets and exceeds ISO 22301 is a challenging, but important undertaking for an organization committed to business continuity. I have recently been leading a project for PlanB, where we helped a marketing/logistics firm achieve ISO 22301 (with one minor non-conformity!) This was achieved in a period of five months, and some lessons learned are shared below.

I would consider a good BCMS to operate like an octopus. It sits at the heart of the organization, but reaches into each and every function of the business. This of course requires collaboration from different parts of the organization.

Ultimately, embedding is key and this doesn’t just come from conducting awareness training, or ensuring that the policy and plan(s) are visible to employees and interested parties. Embedding comes from the octopus, connecting each function or department, back to the BCMS. Information should flow along the connectors (tentacles - if we follow the octopus theme!).

I will explain how this should operate below:

1. Key to embedding is how your staff interacts with the BCMS. Are they passively involved, or do they understand as much as possible? Staff may be instructed to attend a training session. However, you should consider involving as many staff as possible. This includes involving non-management staff at the Analysis (BIA) phase up to validation, where deputies should be included in exercising and tests.

2. The BCMS must interact with departmental functions. Critically, it should embrace and involve IT, not only with regards to disaster recovery, but also day-to-day operations. Related disciplines of cyber security and information security dovetail closely with the BCMS. Risk management is also crucial, with consideration given to how BC risks are considered in line with corporate risk registers. Lastly, the BCP should be written with the approval of health and safety, particularly with regard to site evacuation and incident notifications.

3. Externally, the octopus should reach to supply chain and critical suppliers. This can often be an afterthought for BC professionals, and seen as a more ‘mature’ element of business continuity. However, there will likely be huge dependency on suppliers if a BC incident occurs, therefore you must understand what suppliers can provide by way of continuity of operations. Raising awareness to interested parties of your BC arrangements can also help build resilience.

4. Post-incident acquisition is still possible as strategy; it is not always hot data centres and Work Area Recovery. However, exercising of post-incident acquisition is essential. And this strategy should complement other recovery strategies, which have been exercised and tested. Unless exercising occurs, we are working with untested assumption, which is the last thing you want in an incident!

The above is a brief overview of the observations I noted whilst proceeding through the ISO 22301 certification process. I have tried to keep the observations high-level, to ensure these are a starting point for others implementing a BCMS. So, when implementing a BCMS for the first time, remember the business continuity octopus!

Gordon Brown (AMBCI, MSc) is a consultant at PlanB Consulting, and leads on projects delivering business continuity, ISO 22301 and training and exercises.

KEMP, Texas – Larson Electronics, a company that specializes in industrial grade lighting equipment, has announced the release of a Class II LED strobe beacon equipped with a motion sensor that has a user adjustable time delay.

The SLEDB-110V-MS LED strobe beacon from Larson Electronics works on 110-120 volts AC, offers a choice of several color outputs, and is equipped with an aluminum base. This compact, high powered beacon contains a lamp assembly that produces 360° of brilliant light without the dark spots or unevenness of traditional incandescent beacons. This flashing beacon draws .25 amps on 120 volts, produces a highly visible 16 joules flash, and is rated Class II, signifying the brightest intensity possible. A polycarbonate lens protects the LED assembly and the housing is waterproof, shock resistant, and built for reliable and durable operation.   

This unit is designed to signal the strobe once motion is detected. Once the motion detection has stopped, the light will stop strobing. There is a time delay between the motion stopping and the strobe light stopping which can be adjusted by the operator. Available in a choice of red, amber, blue, white, or green, this strobing beacon is designed to be permanently mounted to a wall or other flat surface by the aluminum base predrilled with three holes for standard self-tapping screws. The included wiring harness simplifies connection to standard 110-120 volt AC power sources.  

Larson Electronics carries an extensive line of LED light towers, portable power distributions, explosion proof lights for hazardous locations, portable work lights and industrial grade LED area lights. You can view Larson Electronics’ entire line of lighting by visiting them on the web at Larsonelectronics.com. You can also call 1-800-369-6671 to learn more about their products or call 1-214-616-6180 for international inquiries.

(TNS) - Yellow fever has broken out in the jungles outside Brazil’s most densely-populated cities, raising a frightening but still remote possibility: an epidemic that could decimate that country’s population and spread throughout the Americas, including the United States.

In an essay rushed into print by the New England Journal of Medicine on Wednesday, two doctors from the National Institutes of Health warn that cases of yellow fever, which can kill as many as 10 percent of those infected, have seen an unusual spike in the last few weeks in several rural areas of Brazil.

Those outbreaks have been limited to places where there aren’t enough people or virus-spreading mosquitoes to fuel a rapid run-up in transmission. But they are on the edge of major urban areas where residents are largely unvaccinated, and where humans and insects are packed densely enough to accelerate the disease’s spread.