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Volume 30, Issue 3

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Jon Seals

Jon Seals

According to Fortune Magazine, “Cyber Monday 2016 was the biggest day in the history of U.S. e-commerce. Consumers spent $3.45 billion online…”

Also, Practical Ecommerce reports that “consumers spent a total of $12.8 billion online in the U.S. during the five-day period from Thanksgiving Day through Cyber Monday, 2016”. Black Friday 2016 was the first day to generate more than one billion dollars in online sales from mobile devices.

Black Friday, the day after Thanksgiving Day in the U.S., used to be the single biggest retail day of the year, officially kicking off the Holiday shopping season. In recent years, that one day has turned into five – some brick and mortar retailers are open on Thanksgiving Day, and the weekend sales stretch into Monday. And of course, online shopping is available anytime, day or night, from a desktop, pad or phone, with a concentration on Cyber Monday.



Strengthens Commitment to Become the Global Leader in IT as a Service

SAN ANTONIO, Texas – Rackspace® today announced that it has completed its transaction to acquire Datapipe, a managed services leader across public and private clouds, managed hosting and colocation. Through this acquisition, the largest in its history, Rackspace expands its capabilities as the world's leading provider of managed hosting and private cloud solutions that more companies are using as they move critical workloads out of their corporate data centers. Rackspace also becomes the leading provider of managed public cloud services across all the top public cloud infrastructure platforms, including Amazon Web Services, Microsoft Azure, Google Cloud Platform and the Alibaba Cloud.

"This acquisition demonstrates our commitment to become the world's number one provider in IT as a service," said Joe Eazor, Rackspace CEO. "Datapipe brings important new capabilities to Rackspace that will enable us to better serve customers, globally and at scale. Together, we will build on the industry leadership both companies established in expertise, reliability, security and support, to create a new level of end-to-end customer experience."

Rackspace will begin the integration process for Datapipe immediately in a planned way that maintains and enhances support levels for customers. Datapipe leaders joining the Rackspace executive ranks include Joel Friedman, now chief technology officer of Rackspace; Dan Newton, senior vice president, account management and service delivery; and Dan Tudahl, general manager, government solutions.

About Rackspace
Rackspace is the world's #1 provider of IT as a service in today's multi-cloud world. It delivers expert advice and integrated managed services across public and private clouds, managed hosting, and enterprise applications. Rackspace partners with every leading technology provider, including Alibaba, AWS, Google, Microsoft, OpenStack, Oracle, SAP, and VMware. The company is therefore uniquely positioned to provide unbiased advice on which technologies will best serve each customer's needs. Rackspace was named a leader in the 2017 Gartner Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide and has been honored by Fortune, Glassdoor and others as one of the best places to work. Based in San Antonio, Texas, Rackspace serves more than 170,000 business customers from data centers on five continents. Learn more at www.rackspace.com.

Global Office Service Now Available Across 23 Countries Worldwide

DALLAS – Masergy, a leading provider of hybrid networkingmanaged security and cloud communications solutions, announced today the expansion of its capability to deliver complete Public Switched Telephone Network (PSTN) replacement (Global Office) to include Hong Kong. This announcement highlights Masergy’s commitment to deliver feature-rich UCaaSCloud Contact Center and Intelligent SIP Trunking to global enterprises.
Masergy offers flexible plans for a complete in-country inbound and outbound telephony experience. Masergy Cloud Communications quickly modernizes the enterprise while mitigating risks and reducing costs associated with deployment and maintenance.
The key benefits of Masergy Cloud Communications to enterprises include:
●     Localized calling experience
●     Global unified dial plan
●     Seamless voice, video, and instant messaging communications with contextual correlation
●     Built-in disaster recovery with advanced automatic failover
●     Easy systems management via cloud-based tools and real-time analytics
“Masergy continues to expand its award-winning Cloud Communications service to meet growing customer demand,” said Dean Manzoori, Vice President of Product Management UCaaS, Masergy. “This expansion correlates to increased customer satisfaction that is underscored by our industry-leading Net Promoter Score of 74.”
About Masergy
Masergy owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security, and cloud communication solutions to global enterprises. Our patented technology, customizable solutions, and unmatched customer experience are why a growing number of leading organizations rely on Masergy to deliver performance beyond expectations. Learn more aboutMasergy and follow us on our blogTransforming Enterprise ITTwitter@Masergy,LinkedIn andFacebook.

Enhancements to Strategic BCP’s industry leading BCM software further simplifies decision making, impact analysis, and team communication during incident

monitor new screen 8.1PHILADELPHIA, Pa. – Strategic BCP, Inc.— innovators of the industry’s leading ResilienceONE® business continuity management (BCM) software, today announced the availability of Version 8.1, which offers enhanced visualizations for continuity and recovery professionals.

Enhanced visualizations include:

  • Manage programs at a glance. The new, interactive dashboards graphically depict plans and provide executive reports.

  • Visualize Upstream/Downstream Impacts. Hierarchy maps are easily viewed and managed.

  • Measure RTO and RTC Gaps. ResilienceONE’s new IT Dashboard displays Recovery Time Objectives (RTO) vs. Recovery Time Capability (RTC) gaps so managers can focus on vulnerabilities in their BCM/DR programs.

  • Custom dashboards. Users can design, arrange, and summarize data into a variety of chart types, save, and share them with executives.

Version 8.1 also includes enhancements to many popular ResilienceONE features, including an updated knowledgebase of documentation and videos.

“When an incident arises, organizations need to be able to respond quickly. The new Visualizations in ResilienceONE enable our users to view recovery status and respond to new developments faster than ever before,” said Frank Perlmutter (CBCP, MBCI), President and Founder of Strategic BCP. “We strive to continually grow and evolve our products, and our product-based SaaS model provides the latest advances and best practices to all of our customers with every new release.”

Version 8.1 and the full capabilities of ResilienceONE are accessible for evaluation by requesting a personal demonstration with an enterprise consultant.

About Strategic BCP ResilienceONE

Strategic BCP ResilienceONE®, a global leader in business continuity risk management software, helps customers elevate the productivity of their programs during disaster and business interruption situations. ResilienceONE provides extensive automation of manual work, powerful risk analytics, visualization tools and dashboards, and a real-time enterprise command center that is the cornerstone of limiting the loss of billions of dollars. In a single cloud-based system, ResilienceONE manages continuity, operational risk, vendor risk, and IT risk. The system can capture business process, impact, and value concurrently and generate a full prioritization of the enterprise importance of every business function, asset, vendor, person, or any supporting resource to an organization. Over 500,000 cross-industry users at top companies worldwide. Strategic BCP’s professional services organization helps navigate obstacles within BC to DR and strategic IT planning. For more information, visit www.strategicbcp.com, read the company blog, and follow us on Twitter, LinkedIn, and Facebook.

Cyberattacks from other countries are now seen as a major threat to the U.S. by 72 percent of Americans, according to a national survey from the Pew Research Center.

This view has changed little in recent years, apparently. But what has changed is public opinions about other global threats.

Take climate change—now viewed as a major threat by 58 percent of Americans, up 7 points since January, and the highest share since 2009.



Data warehouse developers have historically walked a narrow line between data quality and business agility. At the same time, they balance the needs and relationships between IT and internal business clients.  Technology has answered this dilemma with two separate approaches: the data vault optimized for data warehouse agility, and data warehouse automation for faster and more reliable development.

Data vault modeling is designed for long-term historical storage of data from multiple operational systems, looking at data associated with auditing, tracing of data, loading speed and resilience. Data vault inventor, Dan Linstedt, first conceived this approach in the early 2000s. Data vault modeling is now in its second generation.   

The data vault is a hybrid of third normal (3NF) and star-schema forms that offers significant benefits and interesting challenges. On the plus side, it promises agility to address rapid changes in business needs, separates ingestion concerns from various business uses and promotes data quality best practices. However, its structure is enormously complex with thought provoking design choices.



Software-Defined Storage Solution Combined with Intelligent File Management Enables Rapid Business Transformation

KARLSKRONA, Sweden & TEANECK, N.J. – Compuverde today announced a partnership with Data Dynamics, Inc., a leader in intelligent file management. Data Dynamics' StorageX solution and Compuverde now provide a modern platform to manage data assets from migration to file tiering to archival. This partnership offers enterprise customers the freedom to choose their future storage and cloud direction, eliminating technology lock-in while supporting business transformation with greater speed and agility.
Click to Tweet: .@CompuverdeSDS Partners with@DataDynamicsIncto Deliver Fast & Agile Storage: (https://tinyurl.com/y8c6nd8y) #SDS
Businesses today rely on data as their primary asset, but the underlying infrastructure used to manage the data is often archaic and proprietary. This makes it extremely challenging for enterprises to adapt quickly to changing business demands.
The partnership of Compuverde's software-defined storage solution and Data Dynamics' StorageX solution supports business transformation in the following ways:
  • Accelerates adoption of new storage technology - StorageX minimizes file movement complexity, cost and risk with a single file management platform for the simplified movement, transformation and management of all data assets.
  • Manages file data to quickly power new business requirements - By removing the barriers of proprietary storage types, StorageX allows for faster adoption of new Compuverde software-defined storage. StorageX includes comprehensive management, with automated, policy-driven workflows, all fully tested with Compuverde's scalable solution.
  • Modernizes to support a changing cloud landscape - Data modernization is furthered in StorageX 8.0 with support for Compuverde object storage, transforming files into native object storage format, while providing direct access to their files. The partnership also provides the ability to support DevOps projects with efficiency - providing application programming interfaces for storage management automation and orchestration.
Stefan Bernbo, CEO and founder, Compuverde, said: "Traditional storage solutions lock enterprises into hard-wired proprietary systems that can't adapt quickly enough to manage today's data deluge. This partnership with Data Dynamics enables a modernized approach to data storage that gives organizations greater control of their data management and expedites them along their digital transformation journey."
Cuong Le, senior vice president, field operations, Data Dynamics, Inc., said: "To accelerate adoption of Compuverde's software-defined storage, StorageX removes barriers that exist across heterogeneous storage types. StorageX provides insight into who is accessing the data and the ability to manage and migrate data rapidly to Compuverde's solution. It's a comprehensive management solution that is also scalable and flexible."
About Compuverde
Compuverde is an established provider of software-defined storage, delivering enterprise-grade general vNAS file systems, hyper-converged virtualization and hybrid cloud support. Founded by a team of storage and software experts in 2008, Compuverde delivers cost-efficient, hardware-agnostic, scale-out solutions to both large consumer brands and industrial business-to-business players. Compuverde is currently deployed worldwide with service providers, telecom, banking, media and insurance companies. Compuverde's patented unified solution offers the most flexible, user friendly and cost-efficient SDS solution in the storage market, and easily scales to hundreds of nodes, exabytes of data and billions of files. Global by demand, Swedish by design. For more information, please visit: www.compuverde.com.
About Data Dynamics
Data Dynamics is a leader in intelligent file management solutions that empower enterprises to seamlessly analyze, move, manage and modernize critical data across hybrid, cloud and object-based storage infrastructures for true business transformation. Its award-winning StorageX platform eliminates vendor lock-in and provides a policy-based, storage management platform to provide the insight, agility, and operational efficiency to transform your data assets into competitive advantage. Used today by 24 of the top Fortune 100 companies, StorageX has optimized more than 160 PB of storage, saving more than 80 years in project time and $80 million in total storage costs. For more information, please visit: http://www.datadynamicsinc.com.

Unique intelligence system delivers verified terror alerts within two minutes of a terror threat or attack anywhere in the world.

NEW YORK, N.Y., November 15, 2017 — TerrorTech LLC’s proprietary mobile application TerrorMate today scooped the Best Mobile Technology Product award in the Law Enforcement, First Responders, and Emergency Services category at the 2017 ASTORS Homeland Security Awards, presented at the Javits Center in New York City.

TerrorMate is a structured mobile real-time intelligence system that delivers accurate terror alerts and safety recommendations within two minutes of a terror attack or a terror alert. The app also serves as a comprehensive crisis communication and mass notification solution that unifies all channels, supporting communication and collaboration during critical events and ensuring that users are fully informed and as safe as possible at all times.

American Security Today’s (AST) comprehensive Homeland Security Awards Program (ASTORS) honors the most distinguished vendors of physical, IT, port security, law enforcement, and first responder applications to acknowledge outstanding efforts to “Keep our Nation Secure, One City at a Time.”

“This award marks an exciting milestone for our team, and we are extremely proud of the growing success of our app,” says Barry Oberholzer, TerrorMate founder. “As the world’s risk posture becomes more unstable and unpredictable, there is an urgent need to rapidly push verified and reliable information to impacted parties during a critical event so they can take effective action. TerrorMate fills this need.”

“Our app helps people, businesses, and organizations manage risk,” Oberholzer adds. “Most of all, it can save lives.”

Michael Madsen, AST Publisher, commented, “Our nation continues to face mounting domestic and international risks. These uncertain times call for innovative homeland security solutions to mitigate threats and enhance resilience. TerrorTech has developed something unique with their TerrorMate app, and we congratulate them for a well-deserved win in a very competitive market space. ”

TerrorMate can be downloaded for free from:

The iTunes app store


The Google Play store https://play.google.com/store/apps/details?id=com.terrormate&hl=en

(BlackBerry users:  The app is free at Google Play Store, which must be downloaded before TerrorMate can be downloaded.)

---ENDS ---

More on TerrorMate

How TerrorMate works

TerrorMate’s 24-hour international operations center is based in Belgium and directed by former military and intelligence personnel who analyze and share vital information with the public during critical events.

TerrorMate quickly alerts users to possible and actual terror attacks. The app automatically utilizes geolocation to deliver information tailored to each user’s specific environment. Alerts appear within minutes of an attack or alert along with advice on the optimal way to stay safe in the affected area. Users are swiftly steered away from danger with up-to-date alerts and clear directions. Concise real-time advisories and intelligence reports keep users continuously informed as events unfold.

Our free in-app messaging feature, T-Chat, was inspired by stories emerging from the 2017 Manchester terror attacks, when thousands of teenagers scrambled to flee the stadium while parents did not know where they were. TerrorMate’s unique location-sharing feature allows users to view a map displaying actual positions of friends and family in real time. T-Chat helps users safely and effectively message loved ones and receive prompt replies during an extreme incident.

Users are also able to upload real-time media of any attack or suspicious activity as well as send anonymous tips and share information with friends and family via the TerrorMate trusted contacts feature.


About TerrorTech and TerrorMate

TerrorTech LLC is a Homeland Security and Public Safety industry firm and a verified Alert Distributor of the Federal Emergency Management Agency’s (FEMA) IPAWS EAS (emergency alert system) alert feed.

TerrorMate™, a proprietary mobile application developed by TerrorTech, is a structured mobile real time intelligence system that relays terror alerts and safety instructions during a terror attack or alert.  For more information jump to www.terrormate.com

A natural disaster can jumpstart your business continuity plans, but it can also do it more harm than good. Is your disaster response hurting you?

Disasters like the one in Puerto Rico sometimes cause people to learn the wrong lessons.

Major natural disasters such as the recent floods in Texas, the fires in northern California, and the hurricane in Puerto Rico grab everybody’s attention.

Sometimes this has a positive impact on organizations’ business continuity plans, as when it prompts companies who have not been investing in BC to get serious about implementing or strengthening their methods for keeping their organizations running in the event of a disaster.

However, sometimes the impact is neutral or even harmful.



It’s Not Just General Liability Anymore

Business needs in the 21st century are far more complex than just one general policy will cover. We live in a “sue crazy” culture and the reality is there are just as many people looking to nail it to the corporation as there are happy consumers eager for your product. We hope this guide helps.

Years ago your business insurance choices were simple. You called an agent uptown they set you up with general liability and you hung up a shingle and opened up shop.

Unfortunately, business needs in the 21st century are far more complex than just one general policy will cover. We live in a “sue crazy” culture and the reality is there are just as many people looking to nail it to the corporation as there are happy consumers eager for your product.

The internet has brought us many benefits and has given businesses a whole new opportunity to promote our company and our products, but it also has exposed companies to a whole new level of vulnerability.

All of this needs to be taken into consideration when looking into the insurance you’re going to require.



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