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11 Questions to Include in Your IT Vendor Due Diligence

Originally posted on Rentsys Recovery Services' blog.

Outsourced IT is nothing new, but as Verizon Wireless’s recent report "Better Outcomes for IT Outsourcing" points out, digital transformation is changing the face of outsourcing. Customers want flexible service delivery models, ways to improve inefficient processes and spending models based on opex versus capex.

But with the rise of cybersecurity issues, tightly wound supply chains and customer expectations for always-on service, you need to make sure that any vendor with access to your data and systems is fully vetted. Before you involve any third party in your IT processes, make sure you know the answers to these questions:

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