DRJ's Spring 2019

Conference & Exhibit

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Winter Journal

Volume 31, Issue 4

Full Contents Now Available!

General Sessions



General Session 1

Managing, Motivating And Leading A Multi-Generational Workforce

8:15 a.m. – 9:15 a.m.
Bruce Wilkinson

bruce-w.jpgIn business continuity, managing a variety of teams and personnel is essential. And, now the challenge is even more daunting as practitioners face ways to get multiple generations to work together in a cohesive way. Baby- Boomers, Gen-Xer’s and Gen Y employees are interacting on a daily basis. In this enthusiastic, informative and funfilled session, learn some unique and effective ways to manage, motivate and lead a diverse and multi-generational workforce through leadership, communication, teamwork, employee empowerment and having a sense of humor.


Bruce S. Wilkinson, Certified Speaking Professional, has a mission to help organizations inspire excellence. He has degrees in safety engineering and occupational safety and health.

General Session 2

How to Derive Value from Business Continuity Planning – It's not just about Insurance Anymore!

Sponsored By Mir3
9:30 a.m. – 10:30 a.m.
Randall Till, MBCP, Till Continuity Group

randall-photo.jpgThis session tackles the difficult issue of how to demonstrate the inherent value of strong business continuity practices within an organization. In today's challenging economic climate, BC planners are faced with "doing more with less" because the value of business continuity planning is often misunderstood. Our goal is to identify and delineate this value, communicate its importance to key stakeholders and decision makers, and demonstrate how planning practices contribute to the overall mission of the company.


Randall Till, MBCP is principal and founder of Till Continuity Group. Till is a business continuity professional with more than 20 years of experience creating and implementing business continuity programs for business organizations.

General Session 3

It Was Going To Be An Exercise… But In The Meantime, The Real Thing Happened: The Station Fire and the JPL Response

10:45 a.m. – 11:45 a.m.
Regina Phelps, EMSS
Joseph Courtney, EMSS

new_folder-032.jpgjoseph-court.jpgNestled against the Angeles National Forest, the Jet Propulsion Laboratory (JPL) had just completed final preparations for a full-scale wildland fire exercise that was planned for mid- September 2009. However, real life changed all of that…with a match. The Station Fire, which began on August 26, 2009, is now the largest fire in the recorded history of the Angeles National Forest (est. 1892). JPL acted rapidly and succinctly to pull their team together, roll out their plan, and go to work. This fast-paced session reviews the exercise planning up to the actual fire, the JPL response, and the lessons learned from this challenging experience.


Regina Phelps, CEM, RN, BSN, MPA is founder of Emergency Management and Safety Solutions.


Joseph H. Courtney, BA, MA is the deputy manager for the Office of Protective Services at the Jet Propulsion Laboratory (JPL) in Pasadena, California.



General Session 4

Conquering the Tough Challenges for More Effective Emergency Incident Notification

8:15 a.m. – 9:15 a.m.
Robert Chandler, Ph.D., Univ. of Central FL

new_folder-035.jpgDuring an unfolding emergency it is essential to notify and alert the proper individuals and teams. Discover the communication challenges and opportunities during emergencies for successful incident notification. View a model for the phases of an emergency and how the various warnings and alerts are most effective in the context of effective emergency notification. This session will briefly address the topic of automated incident notification systems including the advantages of such systems and common challenges which must be addressed.


Dr. Robert C. Chandler, Ph.D., is professor of communication and director of the Nicholson School of Communication at the University of Central Florida.

General Session 5

Delivering New Value from IT Risk Management

Sponsored By IBM
9:30 a.m. – 10:30 a.m.
George Westerman, MIT Sloan’s CISR

westerman.jpgIT risk managers often feel they have limited impact because of the way their organizations frame their work. Using research based on the award-winning book IT Risk: Turning Business Threats into Competitive Advantage, we’ll discuss how to take charge of the risk conversation and create valuable business benefits beyond just reducing risk. The techniques, case studies, and self-assessments will help you turn IT risk management from a necessary cost into a new source of business growth and value.


George Westerman is a research scientist in MIT Sloan’s Center for Information Systems Research (CISR) and faculty chair for the MIT Sloan course IT for the Non-IT Executive.

General Session 6

IEMI: Assault on Data Integrity, and BC and DR and a Mitigation Strategy

10:45 a.m. – 11:45 a.m.
Gale Nordling Emprimus
Jim Danburg, Emprimus

new_folder-057.jpgnew_folder-058.jpgIntentional Electromagnetic Intentional Electromagnetic Interference, which has both physical and data corruption impacts, represents an assault on data integrity, and impacts business continuity and disaster recovery. It impedes the unprepared organization's ability to properly respond to an incident. In this session, hear a discussion of this threat, and the strategy of how to remediate against it cost effectively. Hear why it's considered by some in the information assurance audit community as the new replacement for SAS70 audit tool. You'll gain understanding of the relevance of IEMI once the SSAE16 regulation becomes effective in July of 2011.


Gale K. Nordling, president and CEO of Emprimus, has 35 years experience as an engineer, practicing attorney, general counsel, risk manager, consultant and expert witness.


Jim Danburg, director of security and continuity for Emprimus, has more than 30 years experience in the IT field



General Session 7

Leveraging Cloud Computing for Business Continuity

8:15 a.m. – 9:15 a.m.
David Linthicum, Bick Group

linthicum.jpgMost enterprises are not buying public cloud computing systems as their primary platform for business-critical applications, despite the hype that leads us to look at cloud computing as the new platform for critical applications. For now, perhaps they should not go in this direction. That is, not until business continuity, or disaster recovery, becomes the next killer app for cloud computing. In this session, you will learn about public vs. private clouds, the advantages and disadvantages of cloud computing, how it can improve your business continuity program, and the opportunities and risks of migrating to the cloud.


David Linthicum serves as CTO of Bick Group, where he focuses on emerging technology spaces and the industry’s move toward cloud computing.

General Session 8

The Challenges of a Global DR Plan or Wow! That’s a Lot of Air Miles

9:30 a.m. – 10:30 a.m.
David Mewes, Invacare.
Michael Croy, Forsythe

mewes.jpgcroy.jpgInvacare, a leading manufacturer of medical equipment, faced the major challenge of building a global recovery and continuity strategy for acquired infrastructures located around the globe. Sundowning, security issues and network limitations were just a few of the many issues. Learn how Invacare addressed these and other critical issues. Hear the obstacles Invacare faced when it assessed, designed and implemented its recovery and continuity plan, supporting offices from Switzerland to New Zealand to Cleveland.


As global chief information officer, Dave Mewes is responsible for the strategy development of the worldwide IT organization of Invacare Corporation.


As Forsythe’s business continuity practice director, Michael Croy is responsible for the company’s business continuity offerings.

General Session 9

Risky Business?

10:45 a.m. – 11:45 a.m.
Barry Pruitt, Pinnacle Business Concepts

new_folder-038.jpgSuccess is built on the ability to think, plan, and manage better than your competition – and to prepare for the most likely scenarios. It stems from best practice and innovative strategies. In order to survive, businesses and executives must understand what risks they face so they may adopt strategies that quickly incorporate those risk opportunities into effective risk mitigation approaches. You will gain tested and proven principles, practices for identifying and managing risk, how to assess threats to your organization; know your level of mitigation, and when/where to spend limited monies for protection. As a professional, you will learn proven risk approaches, and gain the confidence to apply it to your organization.


Barry Pruitt is president of Pinnacle Business Concepts Inc, which specializes in comprehensive BC/resiliency planning and education.