Spring World 2018

Conference & Exhibit

Attend The #1 BC/DR Event!

Spring Journal

Volume 31, Issue 1

Full Contents Now Available!

Exhibitors Booth Guide

Click on the company name to jump to their bio and booth information.



940 W. Valley Road, Ste. 1604

Rebecca Levesque

Wayne, PA 19087






21st Century Software develops IT Resiliency Management solutions that provide operational integrity when disruptive events occur. These solutions enable organizations to analyze how their applications would really fare and test scenarios not tested today. They allow application-restart procedures to be recovery-ready for any event. 21st Century Software has more than 30 years of experience developing disaster recovery solutions for mainframe organizations and disk and tape environments. 21st Century Software is also an IBM Business partner.



9305 LightwaveAve., Suite 100

Ken Valenti

San Diego, CA 92123

Sr. Program Manager





AIS is a leading provider of enterprise-class data center, connectivity, cloud and disaster recovery services with premium footprints in Los Angeles, San Diego and Phoenix. AIS BusinessCloud is infrastructure as a service (IaaS). In the cloud world, it is the equivalent of collocation. We provide the basic resources (computer, Ram and storage) on a fully managed platform where clients can add and remove services at will.



136 Everett Road

Frank Leonetti, MBCI, CBCP

Albany, NY 12205

Corporate Board Director,


Marketing and External Relations



The Association of Contingency Planners (ACP) is the premier professional organization for the business continuity/disaster recovery/crisis management/emergency management fields. As the largest, most established organization of its kind in North America, ACP's mission is: “To provide a powerful network for the advancement of the industry and the development of business continuity professionals”



333 Commerce St.

Jenny Barnes

Nashville, TN 37201

Senior Product Marketing Manager





AT&T Critical Communications Solutions can let you use your mobile devices in more places, more securely, to conduct more business, by providing unique customer-deployable solutions that enhance connectivity and security from the network to the physical user.


BOOTH 45, 46

1220 W. 6th Street, Suite 307

Robert Giffin

Cleveland, OH 44113

Director of Technology



Avalution Consulting, 2012 BC/DR Company of the Year, specializes in business continuity, continuity of operations planning (COOP) and IT disaster recovery consulting, outsourcing and software solutions for organizations in both the public and private sectors. Avalution offers two unique, web-based continuity software solutions. Catalyst business continuity software combines a simple user interface and on-screen guides with Avalution's industry- leading methodology to make continuity planning easy and repeatable for every organization, regardless of size. No long-term contracts are required, and a 30-day free trial is available via the website. The Planning Portal - an enterprise level solution based on the simplicity of Microsoft SharePoint 2010 - delivers highly customizable tools and processes to assist in managing and executing BC/DR programs. Solutions address analysis, planning, awareness generation, exercise planning, notification, live crisis management and continuous improvement. Stop by booths 45 and 46 to discuss the specific challenges currently facing your organization and find out how TPP and Catalyst will streamline your organization's preparedness capabilities and save you time and money.



19744 Beach Blvd. #341

Cheyene Marling

Huntington Beach, CA 92646






BC Management, Inc., a professional, executive search firm, is the premier placement agency for business continuity, disaster recovery, risk management and emergency management professionals. We have specialized exclusively in these niche fields for over ten years placing professionals worldwide. Our experienced team regularly attends conferences and association meetings, and conducts extensive research within the industry. This includes an annual business continuity compensation and program management (budgeting, staffing, maturity, organizational reporting, etc), benchmark reporting which is posted on www.bcmanagement.com for review. Come visit us at our booth and learn how BC Management can elevate your program.



185 OaklandAve., Ste. 150

Theresa Williams

Birmingham, MI 48009






With 120+ full service offices and 2000 employees in North America, and 240+ offices worldwide, BELFOR is the global leader in disaster recovery services and solutions.Aproven track record of superior response and comprehensive service offerings make BELFOR the contractor of choice for corporations, businesses, educational facilities, public entities and large property owners that have experienced property damage from fire, water, wind or other catastrophe. BELFOR offers complete 24/7 emergency response services: emergency services, water extraction, structural drying, desiccant dehumidification, emergency board up and barrier erection, mold remediation, paper reclamation, electronics restoration, contamination control, machinery restoration, data recovery, and complete contents restoration. BELFOR is the leader in reconstruction services offering complete general contracting, project management and consulting services including contingency planning for corporate clients.



207 W.Ash St.

Jim Nelson

Lombard, IL 60148






Established in 1999, Business Continuity Services, Inc. (BCS) is an international consulting company that provides specific expertise in business continuity management., crisis management, data center management, emergency management, facility risk/vulnerability assessments, IT disaster recovery and risk management. Headquartered just outside of Chicago, Illinois, BCS is a small, privately held corporation. Our smaller size, flexibility, and creativity yield significant benefits to our customers along with our experience with customers in every industry and internationally. The mission of BCS is to serve as a right source solution to its customers. This includes listing to and understanding customer needs, being responsive, service-oriented and creative in helping our clients leverage and grow their capabilities. BCS is committed to long-term relationships and the success of our clients.


BOOTH 97, 98

5041 LaMart Dr., Ste. 220

Richard Cooper, MBCI

Riverside, CA 92507




This email address is being protected from spambots. You need JavaScript enabled to view it.


BPSi helps organizations of all types, sizes and budgets, deploy effective risk management plans with proven, user-friendly software that just works. BPSi's robust decision support tools help you understand your operational business risks so you can minimize the impact of any business interruption. BPSi's Business Protector continuity planning software is ready to use “out of the box” with comprehensive sets of templates based on industry- standard methodologies. Business Protector is also highly flexible, letting you adapt your plans to your specific industry and business objectives. The software's clean, familiar interface makes administration, organization and implementation of any sized plan a simple process. Business Protector is web-based, providing a secure, redundant platform that can be accessed from any web-connected computer (self-hosted versions are also available). BPSi has provided comprehensive BCP solutions since 1986, and is the trusted supplier to Fortune 500 companies and SMBs alike.



42505 Rio Nedo

Mark Portonova


Director of Sales





Cassidian Communications, an EADS NorthAmerica company, is a global leader in solutions and services for business continuity, enabling communications with people in over 100 countries and across 20+ industries. Having pioneered the technology over 25 years ago, we continue to lead today through innovation, excellence and an unwavering commitment to customer service. Cassidian offers the most comprehensive portfolio of flexible and secure notification solutions and services available. This includes list- and map-based applications, onsite, hosted and hybrid deployments, 24/7 technical support and a first-class education program.



201 4th Ave. South, Suite 201

Phil Lambert

Edmonds, WA 98020




www.continuityleadership.com, This email address is being protected from spambots. You need JavaScript enabled to view it.


The Center for Continuity Leadership introduces the Rapid Continuity Program business continuity, disaster recovery and crisis management program as it should be: smart, systematic and functional.The Rapid Continuity program represents a major breakthrough in the design and approach to the strategic and tactical implementation of the continuity planning process. These components are innovative and unique in engaging, equipping and empowering your company in reaching and maintaining a state of readiness to face any challenge. The Center for Continuity Leadership also designs, develops, and produces web-based, end-user training that includes every aspect of continuity training needed by your stakeholders including awareness, plan development, response sequence, and table-top exercises delivered right to the participant's desktop through internet/intranet. Continuity. Your future depends on it.



1600 Clifton Rd. NE, Bldg 21, 7th floor

David Dickerson

Atlanta, GA 30329

Public HealthAdvisor



This email address is being protected from spambots. You need JavaScript enabled to view it.


The CDC's Division of Strategic National Stockpile Community Resilience Activity fosters public and private partnerships to support public health in emergency preparedness and response. Learn how to support public health by protecting your employees and improving your continuity of operations.



687 St. Paul West #200

Sophie Majeau-Chiasson

Montreal, Quebec, Canada H3C 1M3






This advanced web and mobile secure software is the long-awaited solution for managers, crisis management teams and business continuity specialists who demand to communicate quicker, coordinate more efficiently and make better informed decisions in real-time during a crisis, while letting them document and maintain business continuity data (ex: business impact analysis, risk analysis, business continuity planning, testing information and post-mortem etc.) on its user-friendly platform.


Booth 101, 102

55 Lane Road

Kurt Spangler

Fairfield, NJ 07004






Continuity Logic provides BCP software for the professional that is looking for an affordable, comprehensive and easy to use planning solution.


BOOTH 36, 38

607 Herndon Parkway, Suite 200


Herndon, VA 20170






BCM Software of the Year Award winner, COOP Systems is the developer of myCOOP, the flexible, reliable, proven solution ofr our growing global client list. All functions are managed in a tightly, integreated, web-based package. New for 2012 is a Business Intelligence engine, yielding powerful and intelligent reports and displays of enterprise BCM information. Initial production access is available in minutes, with high-level functions as follows: Integrated, flexible BIA/risk module; Easy plan creation, management and maintenance; Program management, e.g. tasks, tests, etc.; Integrated one- click notification; Incident command. Visit www.coop-systems.com for more details.



2401 Greenlawn Blvd

Bill Venteicher

Round Rock, TX 78682

Marketing Manager



www.dell.com/saas, www.alertfind.com


Good communication is at the heart of every successful business. Eliminate the hassle, risk and stress of email management and be prepared to communicate in an instant with Dell Cloud-Based Services. Dell Email Management Services (EMS(tm)) is designed to help you solve virtually all your email challenges. Dell EMS(tm) provides Email Archiving and e-Discovery, Storage Management, Email Security and Encryption, and provides High Availability with 60-second Email Continuity. Dell AlertFind(tm) provides automated message delivery and response tracking using multiple communications channels such as voice calls, emails, two-way SMS, paging notifications and faxes. Use our enterprise-class two way mass notification to help you prepare your employees for any business disruption, communicate accurately and efficiently and recover following the event.



245 Murray Lane


Washington, DC 20528






The Department of Homeland Security Office of Cybersecurity and Communications (CS&C) is responsible for coordinating, planning for, and provisioning national security and emergency preparedness (NS/EP) communications at all stages of a disaster, including preparedness, response, and recovery. As part of this mission, CS&C coordinates with the Nation's communications private sector to ensure that Federal, State, Local and tribal leaders, emergency responders and critical infrastructure owners and operators have the communications available to protect property and save lives. Through CS&C priority services, NS/EP personnel are given the tools needed to increase call complementation during congestion on the telecommunications network, and receive priority provisioning and restoration of voice and data circuits supporting emergency communications.


Booth 113

1862 Old Lemay Ferry Rd.

Jon Seals

Arnold, MO 63010






The #1 Business Continuity Publication in the World. Every issue, Disaster Recovery Journal (DRJ) delivers how-to, in depth knowledge into business continuity planning more than any other business publication. This unique ability to take readers further inside the issues has made DRJ the #1 read business continuity publication in the world, one with a circulation and audience that consistently dominates the business continuity magazine field. In addition to the magazine, DRJ sponsors the worlds' two largest conferences and exhibitions in the industry with as many as 3,000 in total attendance. The shows are held every year in San Diego in September and Orlando in March. Check out www.drj.com to sign up for a free subscription or for more information.

PO Box 15243 SantaAna, CA 92735


ome to our booth to sign up for a complimentary copy of the 15th Edition of the Disaster Resource GUIDE and the weekly eGUIDE. When you sign up, you'll be entered into a drawing to win a 72-hour Survival Kit. The DR GUIDE covers six content areas: planning and management, human concerns, information availability and security, telecom/satcom, facility issues, crisis communications and response. You'll find hundreds of companies with products and services - also associations, conferences, and educational institutions. Every Wednesday the Continuity e-GUIDE provides a snapshot of business continuity and emergency management from around the world right down to the local level. The GUIDE is published by Emergency Lifeline Corp, manufacturer of emergency kits.


BOOTH 69 - 71

230 - 7895 Tranmere Drive

Jennifer Craig

Mississauga, ON L5S 1V9

Marketing Coordinator





eBRP Solutions, is celebrating its 10thAnniversary as the premier provider of comprehensive BCM software.Our clients across 5 continents have acclaimed eBRP the Thought Leader in Planning, Incident Response and Program Management. Our products are designed to meet and exceed the requirements of today's forward-thinking Enterprise Resiliency Managers. With worldwide support and hosting provided from global datacentres ensure 24/7 access. eBRP Suite can assist any size organization to manage their BCM Program's entire lifecycle. The Suite includes all the tools a business needs - from BIAto Incident Management - in a fully-integrated package, available for installations and SaaS. As part of that continuing roadmap, eBRP also launched eZ-PLANNER, which lowers the barrier to entry in adopting a software utility to support your BCM Program. It uses the same data scheme and programmatic structures that assures a seamless upgrade path to eBRP Suite as a program matures and expands. Visit us at our booth for a live demo and to meet with our SME's!


BOOTH 61, 62

201 3rd street, Suite 400

Karl Frazier

San Francisco, CA 94103

Events Marketing Manager





EVault®, A Seagate Company, gives you full-service backup and recovery delivered by a team of experts, leveraging the very best cloud-connected technology and infrastructure so you know that-no matter what-you can always get your data back. We take pride in being an ultra-reliable, proactive partner to our 35,000+ customers. With the best of on-premise software and offsite cloud services protecting their distributed environments... and with EVault and our partners standing by them every step of the way... our customers enjoy peace of mind knowing they will always get back up and running, on time, every time. Founded in 1997.


BOOTH 58, 59

245 Winter Street, South Entrance

Karen Hudgins

Waltham, MA 02451

Director of Demand Generation





Everbridge provides industry-leading interactive communication and mass notification solutions to organizations in all major industries and government sectors. Everbridge solutions increase connectivity to key audiences, automate communication processes, and integrate recipient feedback, external data feeds, and social media in a single communications console. Ultimately, these solutions provide the insight and infrastructure that help clients save lives, manage critical activities and improve the efficiency of daily operations.



1330 Avenue of the Americas, Suite 23A

Robert Mattes

New York, NY 10019

Managing Director





F24, founded in 2000 in Germany, is a global leader in emergency notification, alerting and crisis management. F24 is the point of contact for more than 500 major companies and organizations throughout the world and operates offices in Munich, London, Paris, Madrid, Prague and the newest office in New York. F24 is the first company worldwide to receive certification under the ISO/IEC 27001:2005 and BS-25999 standards for its integrated information security and business continuity management systems. FACT24 is a key alerting and crisis management tool used from the onset of a crisis to its successful solution with follow-up review and analysis. The service can automate notification and communication procedures, call spontaneous international or domestic telephone conferences and launch telephone hotlines. The FACT24 Case Manager, an online collaboration platform supports a live exchange of information between all key people while documenting the course of events in a tamper-proof crisis log.



400 Trade Center

Aaron Callaway

Woburn, MA 01801

Managing Director



Fairchild Consulting's methodology blends years of management, business continuity, disaster recovery and information security consulting experience with a forward-thinking innovative approach. Our team was founded by Aaron Callaway, a former Strohl Consulting and SunGard Consulting executive. The Fairchild Consulting Team recognized a need, within the business resiliency community, for the next level of consulting service and expertise. Maturing business continuity and information security programs require innovative approaches to continuously drive their programs and program adoption. Fairchild supports organization seeking innovative approaches by implementing our CIA Methodology that includes commitment, innovation and advancement.



1000 Holcomb Woods Pkwy, Suite 130

Jim Satterfield

Roswell, GA 30076






National leader in crisis management, vulnerability analysis/threat assessment and business continuity planning. Firestorm's Predict, Plan, Perform Process leverages next-generation consulting services, tools and software creating resilient organizations. Firestorm empowers people to manage risk and crises. Firestorm is the premier Crisis Coach.


BOOTH 33, 34

7770 Frontage Road

Michael Croy

Skokie, IL 60077

National Director





Since 1971, Forsythe has served as a provider of technology infrastructure solutions to organizations nationwide, including many Fortune 1000 companies. A trusted, independent advisor, Forsythe brings cross-platform expertise to its technology consulting, technology leasing, and value added reseller services. While addressing the complete technology lifecycle, including assessment, design, integration, and management, Forsythe offers a single point of contact for managing the cost and risk of information technology infrastructure. Forsythe's business continuity practice helps businesses focus on gaining operational resiliency within the organization. To learn more, visit Booth #33/34, or call 800-843-4488.



169 Saxony Rd. Ste 212

Candice Malmstrom

Econitas, CA 92024

Director of Marketing

800-477-1477 x801, 88-519-2772


www.freedomvoice.com, www.freedomiq.com


Established in 1996, FreedomVoice is the provider of Business Continuity, a fully-redundant, always-on virtual phone service that acts as an automatic failover for your regular phone system in the event of a disaster. Instead of your callers getting dead air, busy signals, or out-of-service messages, their callsgetansweredand you can continue conducting business asusual until theregularPBXcanbebrought back online.Additionally, FreedomVoicebuilt, owns, and distributes the FreedomIQ Hosted VoIP PBX platform. Designed from the ground up, FreedomIQ liberates your phone system from expensive premise-based hardware allowing you to plug and play from anywhere with a quality Internet connection. As a highly-reliable, enterprise-grade phone system, FreedomIQ doesn't require the capital outlay or constant upkeep of a traditional premise-based PBX.


Booth 22, 23

3601 Algonquin Rd., Suite 510

Andy Mercker

Rolling Meadows, IL 60008

Vice President, Business Development

847-632-1002 x519




The Fusion Framework® Risk Management & Contingency Planning System™ is simply the world's most advanced and easy-to-use system for comprehensive contingency planning set in the context of risk management. Through an innovative organizational model, the Fusion Framework now makes it possible to capture, manage, and continuously evolve risk profiles across the enterprise and supply chain while building and maintaining comprehensive contingency plans aligned to those risks. Simplify the assessment process / alleviate the need for annual updates / gain participation and accountability / deliver reporting, metrics and dashboards / advance capabilities include workflows, approvals, collaboration and more! / built on Force. com, the industry's most trusted cloud platform. Whether you already use a BC/DR planning tool, or have given up and gone back to word documents and SharePoint, the Fusion Framework System™ enables you to deliver better results with less effort and lower costs. Fusion Framework...Simply, Better!



300 Summers Street, Suite 1240

Ray Gantney

Charleston, WV 25301






Global AlertLink's web-based solution integrates planning, incident management, emergency notification and risk management. Our solution enables organization to make existing areas of their business 80% more efficient by bringing together areas that have typically been isolated. These areas may include business continuity, disaster recovery, emergency response, crisis management, security and enterprise risk management/GRC. The power of one system provides many benefits from reduced costs to maximum protection to your organization.


BOOTH 38, 39

New Orchard Road

Jill Hamilton

Armonk, NY 10504

Lead Development Representative,


IBM NorthAmerica



Resilience and security are critical for organizations striving to manage risks and threats on a daily basis. To ensure they can securely access the continuous flow of information in a 24X7 world, and ensure continuity under almost any condition, IBM offers end to end services to drive effective IT risk management. ibm.com/services/continuity

PO Box 1171
Lombard, IL 60148

Lynnda Nelson

Learn to design resilience into your management of people, places, technical infrastructure, supply chain and work processes. The International Consortium for Organizational Resilience (ICOR) is an international non-profit education and credentialing organization that provides professional develop, certification, networking, and research. ICOR's University identifies 10 disciplines that support organizational resilience and has developed its education and credentialing program around these 10 disciplines. ICOR's multi-level credentialing program complements and supports its educational program and addresses entry level to existing practitioners to senior business and government leadership. With campuses globally in the US, Canada, Portugal, LatinAmerica, Mexico,Africa, India, Thailand, and Singapore, ICOR offers standards-based, world-class education and credentialing in: business continuity management, crisis management and communications, data center management, organizational resilience, supply chain risk management. ICOR's courses are offered via traditional instructor-led, “live” elearning, self-study elearning and hard copy course materials. ICOR's Certificate Program isANSIAccredited.




Genevieve Cross

Boston, MA 02111

Marketing Manager





Iron Mountain Data Backup and Recovery provides you with a comprehensive solution for transporting, storing, managing and retrieving your backup media from a secure, offsite facility. With our online vaulting services, you will be able to execute backups automatically and continuously, either via the Internet or your own network. Your data will be safely stored in our remote, mirrored data centers and available for ready retrieval should the need arise. You'll have the proven technology and expertise you need to ensure you can get back up and running should the unexpected happen. You'll know you're protected because you'll have access to rigorous, industry-leading protocols for protecting media while in transit and at rest.



43480 Yukon Drive, Suite 205

Claudia V. DeYoung

Ashburn, VA 20147

Business Continuity Systems Engineer





IT Cadre's resiliency practice enables organizations to increase their operational resiliency posture through technology infusion, process unification, standardization, automation, and training while balancing affordability and risk management. Our services and products address the entire resiliency management lifecycle, and in direct collaboration with our customers, we define custom resiliency and continuity management programs. Our techniques are grounded in fundamentals of systems engineering, risk management, and abidance to national and international standards. IT Cadre is a Software Engineering Institute (SEI) Partner for CERT-Resilience Management Model (RMM) and proud to have the world's first SEI Partner sponsored SEI- Certified RMM LeadAppraiser.



2432 Bernel Road, Ste 203

Ted Brown

State College, PA 16803

President and CEO





Moving from IT based disaster recovery to business continuity or COOP? KETCHConsulting helps with strategies and implementation. We understand the BCP/COOP people issues. We're teleworking experts. Executive education and buy-in are KETCHConsulting strengths (improving BCP ROI's). Our approach to BIA's, and risk analysis leads the industry. We're the most knowledgeable experts in alternate/hot sites selection. We develop dozens of alternate recovery strategies for clients; and guarantee contract savings. We execute tabletop exercises, gap analysis and plan audits. We assist in HIPAA, PSPREP, BS25999, and DHS compliance. We're leading state, local and Federal COOP consultants. We're recognized as workplace violence experts. KETCHConsultants are industry leading speakers, educators and authors. We've spoken/exhibited at every DRJ conference, among others. We're all certified (CBCP/FBCI), senior, and experienced (averaging 25 years in IT/15 years in BCP). We can help with Budget challenges!


BOOTH 10, 11

812 ProctorAve.

Steve Rogers

Ogdensburg, NY 13669






KingsBridge helps build a recovery plan to protect your business. Given the overwhelming odds against a quick recovery. Our experience and expertise gives you the best chance at a successful recovery. KingsBridge develops software leveraging the best tools for your business. No matter your size, or requirement, we have a tool that meets your needs! KingsBridge also provides consulting. We'll have your second draft done in less than 101 days! Our goal is to have you ready to recover when you need it most. KingsBridge started developing plans in the early 80s when back up meant storing paper offsite and printing phone trees. Everything has changed in 30 years; stop by our booth to learn about the amazing advances we've made in recovery planning so you can experience “Planning Made Simple” first hand.



303 Peachtree Street, NE, Suite 2000
Atlanta, GA 30308

Robbie Atabaigi



We are in one of the most challenging business environments ever – one which can threaten an organization’s value in many different ways. Increasing regulatory demands, cost pressures, competition from home and overseas – all can affect an organization’s growth agenda. KPMG Advisory can help. Our professionals combine technical, market and business skills that allow them to deliver objective advice that can help you grow your business, improve performance and manage risk more effectively. Many experienced planners are certified and available globally. The firm’s emphasis is on enterprise-wide risk management and end-to-end continuity planning advisory services. Complete business continuity program or project management is available. For more information please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or visit www.us.kpmg.com.


BOOTH 30, 31

65 Steamboat Dr.

Christine Durfee

Warminster, PA 18974

Marketing Manager





Critical printed and mailed documents that are vital to the success of your organization. Mail-Gard has the solution to produce those documents when a businessinterruption,ofanykind,strikes.Asthenation'sleadingproviderofcriticalcommunicationsrecoveryservices,weoperatetheonlytwogeographi- cally distant, dedicated recovery centers in the industry, equipped with a variety of printer and inserter hardware to provide the most efficient and effective solutions available. Critical communications recovery is our only business, it's what we know, it's what we do. Please stop by our booth to learn how we can develop a plan that insures your critical documents and protects your bottom line, your reputation....your company.And don't forget to ask about our Trustiff Electronic Postmarked Email service!



P.O. Box 10201

Doug Moore

Bedford, NH 03110

Manager of Field Operations





Covering both regulated and unregulated areas Metrix411, LLC will be demonstrating some of its online business assessments, pre-audit, and auditing tools. Examples include the three PS-Prep© standards, supply chain security, emergency planning, data center management, facility management, severe weather preparedness, life and safety readiness, pandemic planning tools, and many others subjects across a wide range of industries. The company is actively seeking to partner with authors and subject matter experts who can develop additional online assessment and pre-audit tools. Individuals involved in internal audits, corporate governance, regulatory compliance, business continuity planning, and business consulting are invited to visit the METRIX411 booth and discuss their interest in developing customized assessments, compliance evaluations, and data gathering tools.


Booth 28, 29

3398 Carmel Mountain Road

Carol Tieman

San Diego, California 92121

VP Marketing





MIR3 is the leader in technology for real-time Intelligent Notification. Our products let you quickly deliver important messages to, and receive responses from, groups of any size, anywhere in the world, on a wide range of devices. Intelligent Notification is a valuable piece of successful business continuity planning, keeping teams on track and coordinating and communicating in crisis situations. This increases productivity and efficiency and plays a critical role in protecting lives and property when the unexpected happens.

4 Post Office Square Acton, MA 01720


NQA, USA is a leading management systems certification body providing a variety of ANAB-Accredited audit services to standards including the current PS-Prep line up of ASIS SPC.1, BS 25999, and NFPA 1600. With resources located throughout the US, NQA prides itself in its responsive, reliable and respected service reputation. PS Prep, the collaborative effort between the DHS and the private sector focused on enhancing nation-wide organizational resilience in an all-hazards setting is quickly becoming a hot topic in the DR/EM/BC arena. NQA can provide guidance to organizations considering PS-Prep certification be it understanding the management systems requirements, choosing an appropriate standard, or developing an implementation time-line. Visit NQAat to find out why more than 25,000 organizations world-wide do business with us.



1375 CrossmanAve.

Larry Bunka

Sunnyvale, CA 94089

Senior Marketing Manager





NetApp creates innovative storage and data management solutions that boost IT efficiency and flexibility. NetApp protects data and deivers continous availability, business continuity, and disaster recovery for mission critical applications using simple, cost-effective solutions built on NetApp's Data ONTAP operating system and storage. NetApp's is the marketshare leader in synchronous and asynchronous data replication with MetroCluster and SnapMirror giving customers a range of RPO and RTO options to choose from.



5914 W. Courtyard, Plaza II, Suite 160 B

Jackie Kincke

Austin, TX 78730

Marketing Manager





Neverfail provides affordable software that delivers continuous availability and data protection for critical applications. Neverfail's predictive approach protects businesses during planned maintenance and IT outages. Regardless of the nature of the problem, from a single system component failure to full site disaster, critical business applications will continue to run without disruption. Continuous availability brings together high availability, disaster recovery and data protection software with best prctice monitoring and automation facilities to avoid disruption caused by failures affecting critical applications such as email, databases, BlackBerry and websites.



6701 Democracy Blvd., Suite 300

Rebecca Folk

Bethesda, MD 20817

Marketing and Sales

800-558-9568 ext. 308

Support Manager

www.OpsPlanner.com, www.ParadigmSi.com


Paradigm Solutions International (PSI) is a dedicated and trusted provider of emergency planning software and certified consulting services to commercial and government organizations alike. The OpsPlanner BCM tool delivers web-based, fully integrated BCP/COOP/DR planning, incident management, and automated notification along with the most advanced business impact analysis and risk assessment module on the market. PSI's easy-to-use, yet powerful tool is very affordable and provides a scalable and reliable business continuity management solution for any size organization. OpsPlanner software and our Certified Business Continuity Professional consultants (CBCP, CBCV, MBCI) help our clients to prepare for, manage, and recover from, any type of unexpected business disruption. For more information or to arrange a free demonstration of our newly enhanced v6.0, stop by our booth, call us at 800-558-9568 ext. 308, or visit our website at www.OpsPlanner.com.



382 N. Mt. Zion Rd.

Penny Cooper

Lebanon, IN 46052

Vice President, Sales




Phoenix Safe International manufactures and distributes a full line of safes and files that protect your vital records. We offer a wide range of Class 125 - 1, 1 1/2 and 2 hour rated media safes as well as UL Class 350 - 1 hour rated fire resistant files in 2, 3 and 4 drawer vertical and lateral styles. Inserts are also available to convert paper protection to media protection. All Phoenix fire resistant products come with a lifetime free after-the-fire replacement warranty

4939 Elgin Circle Syracuse, NY
13215 315-492-3024

Booth 112

Private and Public Businesses, Inc. is committed to providing the industry with training and BC solutions in partnership with both private and public agencies that contribute to the effective collaboration required for regional disasters.



39270 Paseo Padre Pkwy, 138

Michael Maxey

Fremont, CA 94538

Director of NationalAccounts





Progistics Staffing provides strike and emergency staffing of specialized, skilled workers and professionals for organizations when they activate their business continuity management programs. We handle large-scale recruiting and rapid deployments to on- or off-site locations and provide regular reporting to clients showing measurable results. Think of Progistics when you need staff during disasters, temporary spikes in demand and labor disputes in any industry. Progistics management team has 75 years of combined experience in staffing for large-scale projects on very short notice making it the most proven and reliable source for staff when they are needed most: recruiting, screeing, on-boarding, payroll, background checks, drug screen, housing, transportation, temporary off-site location set-up.



PO Box 1504

JoAnn Tolentino

Woodinville, WA 98072

Director of Marketing





Quantivate Business Continuity software reduces the time you spend managing and maintaining plans and enables you to understand your organization, develop implementable plans, keep you plans up-to-date, and increase the availability of critical operations across the enterprise. Quantivate Business Continuity increases your ROI with complete module for your business continuity needs including risk assessment (threat and vulnerability analysis), business impact analysis, strategies and solutions development, plan development, plan maintenance, exercises, emergency notification, and incident management. Quantivate offers a full suite of lightly integrated solutions for business continuity, vendor management, enterprise risk management and information security.



47200 Bayside Parkway

Hanh Phan

Fremont, CA 94538


510-257-5227 ext. 377




Quorum provides assured, one-click backup, recovery and continuity, helping businesses safeguard their revenue, customers and reputation.The award- winning Quorum series of appliance and hybrid cloud solutions makes continuity a reality for small to mid-sized companies, letting them recover from any type of disaster within minutes. Most importantly, Quorum is simple and cost-effective. If your company avoids just 30 minutes of downtime, the Quorum solution pays for itself. The company is headquartered in Fremont, Calif. To learn more, please follow us on Twitter@quorumlabs or visit www. quorumlabs.com.



1150 Simpson Way

Jenny Gensch

Escondido, CA 92029

Marketing and PR





ReadyAmerica has a range of products designed to minimize the risk of personal injury and to safeguard household contents. You can find our kits in Home Depot, Lowe's, ACE Hardware, and many other stores. We are also online at those stores and more, including having the top-selling emergency kit onAmazon.com.


BOOTH 77, 78

101 Merritt Blvd.

George Liscinsky

Trumbull, CT 06611

Senior VP





Voted 2012 Planning System and Service Provider of the Year by DRI International, RecoveryPlanner's consultancy services and its RPX software provide all components to support the entire Business Continuity Management, Disaster Recovery, and Crisis Incident Management. Our web-based RPX software also features mobile access, native report generation, deep customization capabilities, GIS, weather alerting, audit features, executive dashboards, what-if modeling, easy migration and integration of data & plans, and a Compliance area providing guidance with BCM frameworks, such as ISO 22301, all in one integrated application. With industry specific content and methodologies from our certified planners and our customer centric approach, we make BCM easy for you. See why organizations of all sizes and industries have relied on RecoveryPlanner since 1999 at live demonstrations of RPX held in Marina-4 on Monday, 9/10 at 12:30 & 5:30pm.


BOOTH 24, 25

15305 Dallas Parkway


Addison, TX 75001

Director, Marketing





Regus offers best in class workplace recovery space across a global network of 1,200+ fully furnished and quipped business centers (including over 500 locations across North America). Regus offers a range of competitively priced and highly resilient recovery solutions to clients of all sizes. Regus Workplace Recovery solutions include private workplaces, dedicated connectivity and inclusive declaration and testing; empowering clients to recover to the most appropriate locations(s) depending upon the nature of their business interruption. The Regus Workplace Recovery team looks forward to meeting both potential clients and channel partners at Fall World 2012.



200 Quality Circle

Walt Thomasson

College Station, TX 77845

Director of Sales





Rentsys Recovery Services creates flexible disaster recovery and business continuity strategies that bring people and technology together. Rentsys Recovery's customizable and complete recovery solutions are designed to meet the needs of today's businesses no matter the industry or region. Its services include Quickship of critical IT hardware, voice and network recovery, mobile recovery solutions, traditional center-based hot-site recovery, co- location and FLEXDATA, Rentsys Recovery's exclusive data backup service. Rentsys Recovery successfully supports a rigorous testing schedule and handles multiple disasters each year.


BOOTH 88, 89

130 Technology Parkway

Rachel Lin

Norcross, GA 30092

Marketing Specialist





RES-Q™ Services is a full service provider of disaster recovery and business continuity solutions. RES-Q™ specializes in helping organizations restore IT infrastructure functionality following a disaster, offering a range of affordable programs. RES-Q™ solutions include on-site and remote information technology recovery and testing, data vaulting, and risk assessment/planning. RES-Q™ Services specialists carry extensive experience and industry knowledge. With access to a vast inventory of equipoment, RES-Q™ delivers solutions quickly, minimizing impact from IT-related business interruptions. The combination of affordable pricing, flexible terms, and experience makes RES-Q™ a one-stop shop for disaster recovery needs.



33 Sutton Farm Road

Carla Kruck

Flemington, NJ 08822

Account Manager





The RiskMeter Online is a leading solution provider for Business Continuity Managers to foresee potential business impact assessment and natural hazard disruptions. By simply submitting single or multiple locations through RiskMeter.com, we can append natural hazard risk data for each location into your file. These results can be used throughout the Business Continuity Planning Cycle, and will allow you to develop input controls that correlate to specific hazards, such as: Flood, Tornado, Hail, Earthquake, Hurricane, Crime, Wildfire and much more! For more information, please contact Carla Kruck at 908-806-7480 or This email address is being protected from spambots. You need JavaScript enabled to view it.

415-645-2204, 650-400-1262

Jerome Noll
Cloud Storage Marketing Director

Riverbed delivers performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. By giving enterprises the platform they need to understand, optimize and consolidate their IT. Riverbed helps enterprises to build a fast, fluid and dynamic IT architecture that aligns with the business needs of the organization.


Booth 40-42

224 West 30th Street, Suite 500

Lizette Carter

New York, NY 10001






Send Word Now is the leading provider of on-demand alerting and incident response services for both routine and emergency communication. The easy- to-use, web-based emergency notification service is used by government agencies, municipalities, universities, non-profit organizations and businesses, including many Fortune 500 companies, to ensure fast, effective, two-way communication in real-time. Send Word Now's Alert Tracer® provides a full audit trail of messages sent and received for after-action reporting and follow-up. Designed to reach anyone, anywhere, anytime, with any device over any type of connection, Send Word Now's mass notification system is capable of transmitting hundreds of thousands of voice and text messages in minutes. The company is headquartered in New York City. Visit our website at http://www.sendwordnow.com or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.



2035 ParkAve. #1

Bob Snedaker

Redlands, CA 92373


800-266-7737 (PREP)




For more than 30 years, equipping U.S. companies and their employees with proven, cost effective disaster products and replenishment items for the workplace, home nad the road. We can aid with your planning, including customizing your kits or cache for the risks in your area(s). Our strengths include kind personal service, “factory” direct strong kits, replenishment supplies drop shipped to various locations and in some cases, replacement service, custom kits, imprinting an effective Family Preparedness Program offering discount kits and supplies, and most importantly a proven company you can trust. Thanks afresh to all of you who allowed us to serve you!



3033 Business Education Complex

Lauren Bourg

Baton Rouge, LA 70803

Manager of External Relations





SDMI launched the newly established Center for Business Preparedness. Located on LSU's campus, the Center was created by SDMI to bridge the gap between academic research and business continuity.The Center is dedicated to creating a cultural shift in the value of preparedness by creating a central point of collaboration for research, knowledge sharing and outreach to address challenges to businesses while working to enhance and evolve private sector resilience.


BOOTH 72, 73

600 W. Germantown Pike, Suite 400

Jim Tagliaferri

Plymouth Meeting, PA 19462

Marketing Manager

866-594-SBCP (7227)




ResilienceONE® business continuity management (BCM) software from Strategic BCP® satisfies all aspects of BCM and compliance requirements in one comprehensive program-without costly add-on modules or hidden costs. It integrates risk assessment and management, BC plan development and maintenance, incident management, and compliance issues within one easy-to-implement solution. You will be building plans within days instead of weeks, thanks to standard configuration and training provided by Strategic BCP. Jargon-free methodology promotes quicker, easier implementation among all users. Proprietary algorithms automatically prioritize critical business functions along with their associated personnel, IT resources, suppliers & facilities, to identify key objectives for risk management. Finally, custom reporting capabilities powered by a fully integrated relational database enable powerful “what-if” strategic analysis throughout your organization.


Booth 55 - 57

680 E. Swedesford Road

Bill Slackman

Wayne, PA19087

Vice President, Sales





Leveraging our extensive experience across multiple industries and complex heterogeneous ITenvironments, SunGard provides solutions to help ensure your critical business applications, systems, and data are always available. Whether you're looking for business continuity planning, disaster recovery, enterprise cloud services/cloud computing, colocation, online backup, continuity management software, or exceptional consulting services, you can turn to us. We take care of more than 9,000 customers-every one of them benefitting from our robust global infrastructure, our expertise and our pressure- tested processes. To find out how we can deliver solutions that fit your organization's unique needs, call 1-866-714-7209.



1732 RemsonAve.

Patty Catania,AMBCI, CBCP

Merrick, NY 11566

Chief Operating Officer





TAMP Systems provides BCM web-based software and consulting services. TAMP's flagship products include the Disaster Recovery System (DRS) software providing BCM automation, and the TAMP DRS SmartphoneApp. TAMP's newest offer, TAMP Connect, provides users a portal to pose questions, rate, view and create their own templates; users can create their own Risk/Threat Assessment; and, users can ask TAMP's certified experts their BCM questions. TAMP's consulting services provides assistance in developing Business Impact Analysis (BIA), BCM Plans including: business continuity, disaster recovery, crisis management, and pandemics. Visit our website today at www.tampsystems.com and register for a fre (no risk) product demonstration. Or email TAMP at This email address is being protected from spambots. You need JavaScript enabled to view it.. Let TAMP help you enhance your business continuity program today! TAMP is a DRI Certified BC Vendor.



11781 Lone Peak Parkway, Suite 230

Mark Spiers

Draper, UT 84020

VP Sales and Marketing





Telecom Recovery's VoiceShield rapidly restores inbound and outbound phone calls during an outage or disaster. Utilizing proprietary technology VoiceShield connects with existing phone systems and hardware to deliver inbound calls even during line-cuts and carrier failures.


BOOTH 67, 68

1964 Gallows Rd, 330

Tammy Lewis

Vienna, VA22182

Head, Education and


Certification Operations



TheBusinessContinuityInstituteistheworld'spreeminentbusinesscontinuitymembershiporganization.Establishedin1994,theBCIfocusesonenabling practitioners in the emerging discipline of Business Continuity Management (BCM) to obtain guidance and support from their fellow practitioners, as well as to offer professional training and certification programs to disseminate and validate the highest standards of competence and ethics. The BCI is a membership organization - owned by the members and run for their professional benefit - with more than 6,500 members worldwide in over 90 countries. Individual membership of the BCI brings a wide range of benefits including: publications, workshops, forums and conferences but most importantly an internationally recognized certification. For information on training and certification as well as membership, please visit: www.thebcicertificate.org.

850 ThirdAvenue, 10th Floor
New York, NY 10022


Velocity - the ERP in the cloud company - hosts ERP software and related applications for companies within its virtual private cloud environment, lowering operational costs, increasing service levels and improving software performance while reducing burdens on IT staff and enabling deployment flexibility. Expertise managing software 24/7, combined with proprietary technology that enhances availability, security, and control, make Velocity the trusted partner for quickly and securely moving existing and future ERP investments into the cloud. Velocity is headquartered in New York City. For more information:www.velocity.cc. Follow us on LinkedIn, Twitter and Facebook for company and industry updates.


Booth 104

777 NW 51st St

Tom Serio

Boca Raton, FL33431

Manager - Business Continuity/Disaster Recovery





Whether its tornadoes and hurricanes or floods and unrest, Verizon Wireless works hard every day to make sure you count on us when conditions turn critical -- so your team can stay connected to its mission, and each other. Our dedicated nationwide Crisis Response Teams receive specialized training on the issues, applications and challenges that are most important to your agency's planning. We back these engineers and technicians with a highly redundant network that's uniquely prepared to provide service continuity during times of crisis: Battery backup power at all facilities, Generators at all switching facilities and most cell sites, Dedicated fleet of portable generators, Rapid disaster response vehicles (COWs/COLTs) that can process thousands of calls every hour if cell sites are damaged or disabled. The latest technologies, including our new 4G LTE network, smartphones and other wireless solutions help keep you connected.



98 Route 46, Ste. 12

Margaret Langsett

Budd Lake, NJ 07828

Vice President





Virtual's innovative methods and tools are consistently ahead of the industry. Sustainable Planner, our software planning tool, is designed for unlimited flexibility and ease of use to ensure successful implementations and a happy user community. SP will change with you as the needs of your organization change. Our services include IT current state assessments, technology roadmaps and IT-DR program design & enhancement. We also offer a variety of risk assessments of corporate assets and supply chains. The goal is to provide clients with affordable, effective, repeatable solutions to manage risks that can impact their revenue stream. Virtual Corporation is a globally recognized leader in Business Continuity program design and assessment. In 2003 Virtual published the Business Continuity Maturity Model which assists organizations in establishing, assessing and improving their BC program. Recognized as a standard, the BCMM is being used in over 50 countries and has been cross-walked to the PS-Prep standards.


BOOTH 65, 66

846 The Crescent

Georgina Hammond

Colchester Business Park

Marketing Manager

Essex, United Kingdom CO4 9YQ




877-201-1213 , +44(0)1206 443123


As an innovator Vocal's award winning iModus suite has been chosen and used by some of the world's largest businesses during major worldwide business affecting incidents and events including the London 2012 Olympics and Paralympics. iModus; the fully integrated and multi lingual business continuity suite of notification, planning, mapping, alerting, staff safety and incident management modules continues to be a key part of the critical plans of an ever growing number of global organisations. As well as providing comprehensive, trusted and proven solutions to challenges, Vocal provides an exceptional technical and accomplished account management team underpinned by a 24/7 service team to ensure that you get the most out of your iModus suite. Visit www.vocal.us.com and booths 65 and 66 for your chance to win Incident Log; the latest addition to the award winning iModus suite.


BOOTH 74, 75

1 Sunshine Blvd.

Felipe Portocarrero

Ormond Beach, FL 32174

Director of Operations





VOLO Recovery enables businesses to stabilize internal and external communications when faced with outages due to disaster or technical failure. Aself-contained, single-source business continuity disaster recovery system, VOLO provides a complete inbound and outbound communication infrastructure. When normal systems go down, clients are able to seamlessly stay in touch with customers and keep employees connected and informed. Licensing VOLO includes uninterrupted system access to a fully scalable, all-inclusive solution to re-establish communications. VOLO is accessed via the Internet so implementation is quick and simple, with no equipment to buy, no phone lines to lease and no annual maintenance required. VOLO runs on a sophisticated, triple redundant network and boasts 24/7 live customer support.


BOOTH 8, 9

Kari Reynosa


Events Manager




xMatters builds relevance engines that connect people with what they need to know at exactly the right moment, so they can take immediate action. Our relevance engines work with existing enterprise applications, technologies, and processes to help businesses run faster and smarter. More than 900 global firms use xMatters to make their products and services more valuable, both internally and to their customers and shareholders. Founded in 2000 asAlarmPoint Systems, xMatters is headquartered in Pleasanton, CAwith European operations based in Woking, U.K. andAsia Pacific operations based in Sydney,Australia. More information is available at www.xmatters.com or 1-866-xMattrs or +44 (0) 1483 722 001 UK.



1 Williamsburg Place

Marian Luisi

Warrendale, PA 15086

Events Manager





Zenith Infotech is one of the pioneers in the BDR and cloud computing space. The US-based Indian IT firm offers a number of cutting edge solutions, which include the BDR-G12 a high performance, cost effective, disk based, backup and disaster recovery appliance. In addition to their technology, Zenith Infotech's package offers training, marketing assistance, and 24x7 technical support. The company has approximately 20,000 customers globally. Zenith Infotech has won many international awards for its cloud-computing solutions. The company focuses on continuously innovating its BC/DR and cloud computing solutions.